African Palace in Bristol, City of

Normally I don't write negative reviews. Absolutely horrendous food, the meat was hard impossible to chew. We feel unwell after the food. It was my first and last time we visited this place.

I didn’t get my order the delivery guy stole it.

ordered for jollof rice and beef..food arrived without meat..dunno if it was an ommision but not acceptable

The worst customer service ever. The guy in the kitchen was extremely rude and arrogant. I won’t recommend. I placed an order and the lady in front game me a 50minutes wait time but the young man inside responded by saying it will take 2hours. He went on to speak a language he thought I do not understand, saying that it will only be ready in 50minutes if I am ready to go complete the cooking in my house. That was when I knew I should not eat there. Instead of improving on the service, they are out in this space trying to twist the narrative, engaging in ethnic profiling, making discriminatory remarks... Too bad for a business in 'hospitality'.

I asked for goat stew and recieved this!! Stay away from this place!! They are thief's with terrible customer services.

jollof was delicious 😋 Nigerian Fanta hits soooo much better 😋 👌

Nice place, neat and tidy and good foods

I had the egusi soup and eba. It tasted like home. Will absolutely be ordering again

Staff approach is bad, acting like you’re inconveniencing them and no smile and food wasn’t nicely made

One stop restaurant for true African delicacies. The food tastes so amazing, and the prices of their meals are quite affordable.

The service here is really poor, I stood for like 8 minutes before i got attended to.

The place smell and their food make me throw up

I had the pepper soup, nkwobi and suya. They all tasted really good and authentic. I would definitely recommend

The best place to eat African food. Taste like home made.

We ordered for some poundo and vegetable soup, as well as isi ewu (goat meat) on uber eats. The goat meat was really tasty and soft and rightly peppery. Before ordering, I called the numbers on their website and on google to ask if they also provide swallow alongside their soups, because other places I have ordered from provide swallow along side the soups (you do not need to buy it separately). They didn’t pick any of my calls and not to take the chance, I ordered swallow separately and when we unwrapped it at home, there was a very visible long, black strand of hair glaring right back at us from the top of our swallow. Mahn…

Recommended by a local friend, the Fufu is amazing, took me back to childhood memories. The young lady who served us was a little shy but big smile and helpful. All the best and we will be back.

Recommended by a local friend, the Fufu is amazing, told me back to childhood memories. Shame no one had given a review, the photos of the restaurant are old. All the best and we will be back.

The place could do with a little revamp but can’t deny that the egusi and pounded yam was superrrr delicious good portion it was filling and a good price. The lady who served me was quiet but really kind and helpful. Will be back again <3

I came to Bristol for a get away weekend with my friend. When we walked in, the reception was cold. I said “good afternoon “ to the waitress and got no response, i even said “Thank you” and i was snubbed again. I genuinely felt like I offended the waitress by coming to the restaurant. No smile, nothing. Just cold. The food and price were alright. As a professional chef and restaurant consultant, i will advise you work on customer service and ambience. And please stop replying rudely to customers. It is a huge turn off. You have a great space with huge potential. Put emotions aside and put in work to make it work. I wish you the best.

First time ever having swallow, especially cool its in bristol. Really nice egusi, although im not 100% on tripe, jollof proper flavourful and the swallow a good experience too.

First time in bristol and decided to eat african food with my wife. Ma'am is nice and professional, serene environment, above all super sumptuous meal. I wish we could stay one more night to enjoy this palace. Such a great service. X

Amazing food, I moved to Bristol not long ago and it’s good to know I have a memory of home here.

Excellent food, helpful staff. Order in advance, ready in half hour or one hour for whole fish. The restaurant has been fully redecorated recently with a floral theme and new tables and chairs. Make sure to try the yam porridge!

well over priced, tiny portions, one dish too spicy and couldnt be eaten (catfish) one dish meat was soo tough couldn't even eat. food was all over cooked. wouldn't recommend

We had a warm reception, and the pepper soup tasted nice but needed some scent leaves and onions to spice it up. The egusi and ogbono soup tasted nice. I recommend having a call bell; drinking water added when serving customers, and a cruet for pepper and salt on the table.

I am unable to leave a review as I have not received my order.

Tasty meals. Order their Nkwobi and thank me later😁

It was the first time I tried African food and the last. I paid 15£ for goat meat stew there were three pieces of goat inside but most of it was bone. Egusi soup, the smell does not encourage eating and the meat was terribly hard

I have not received my order please how can I contact the delivery guy

When you get the price of the meal and its put on your table, be sure to ask again about the price as there will be add-ons without your permission such as drinking water. Otherwise you will have a sarcastic response when you ask why they price has suddenly changed..such at " but you drank the water"...disgraceful customer service response. It's bad enough that the Egusi soup tastes horrible, a total disgrace to the dear Nigeria Soup, you will have the smallest portion of food at a ridiculous price tag.

I’m sorry but that was rubbish after I ordered and paid for it they don’t have

The food was awesome and wrapped well to preserve the heat. My first time ordering, glad it didn’t disappoint.

Great quality and generous portion sizes! I've not been able to try these African dishes before and enjoyed them very much, thank you!

It was a wonderful experience. Nice food and nice service. I recommend African palace everytime everyday

A very neat environment with delicious African Nigerian delicacies, friendly staffs too nd not always crowded.

The food was very tasty with authentic african flavours

Small pieces of beef for £20 with plain carrot and cabbage as salad.

1.Stingy food portions especially meat in stew. 3 pieces doesn't cut it especially when you pay 15 pounds. 2. Cold greeting on entry. They should look into customer relations. 3. Dodgy Activity. Please becareful when you pay. They asked me to pay ten pounds more than I spent. Can be a dishonest especially if you are not Nigerian. 4. Could do with flowers on the tables. Even fake cactus 🌵. Plants 🪴 in the restaurant. 5. Hand washing sink was dirty. 6. Very loud music which was not to everyone's taste. Music could have been at a reasonable volume.

Africa palace is the best place to enjoy variety of Africa dishes in the UK. I have made it my regular place where i enjoyed grilled tilapia fish and isiewu, under a fair and conduisive atmosphere.

Very delicious meal I recommend here for any African once you in Bristol.

I am not one to leave reviews but I think this gotta be done to stop making a fool out of people paying for foods .. with their hard earned money . I spent 37 pounds or so for nothing . I understand they charge 15 pounds for beef stew due to just eat fees but geez .. throw in some rice at least . The goat pepper soup is so watery and tasteless .. for 15 pounds or whatever . I don’t want to over express here because I don’t want to be the reason you shut down but you need to buckle up and stop disrespecting people’s hard earned money to buy your foods . Feed people with love and care !!! Common !

I will give a 25star if possible. The experience was amazing. It was my first visit and my family had a great time. the meal was on point, Gosh!! am still dreaming about it all. from the pepper soup to the banga rice, fish and the pounded yam meal = 10/10 ambiance = 10/10 Staff = 10/10 Music = 10/10 The owner was very friendly and came to see us despite being very busy in the kitchen. Thank you for giving us a place like home. We will surely be back!!

Excellent customer service. I tried my first Nigerian meal there, and the food was amazing

Best banga soup ever! Elite service!! So good!! I will be back

Awesome south south- Warri food

I wanted to eat but was blown away by horrendous smell. Air fresheners are not that costly. Please put in some fresh air in the restaurant . Also I think you should go and learn how a Nigerian beef suya is made but what I had was nothing but some kind of fried meat with some onion.

We visited African Palace for the first time today, we were excited to try some Nigerian food for the first time. We ordered beef egusi soup with pounded yam and chicken with jollof rice and fried plantain. The soup was really tasty and full of flavour. The yam went perfectly with the soup too - a really nice dish! The chicken was tasty and the fried plantain is always nice on the side. We will come back to try some more when we are in the area again. Thanks for delicious food and friendly service👌🏼

They are extremely slow . Not sure if it is an African thing or what but Everytime you go there they keep you for ages before you get your food . Where there is actually no customer in the restaurant. I have the feeling that the owner doesn’t have any respect for her customers.

I went to African palace on the recommendation of a friend and had my best culinary experience since I arrived the United Kingdom, and now i am a regular the food is alway fresh and so delicious and the service always amazing.

Iv never tried Nigerian food before so thought ild give this a go and I'm so glad I did. The beef stew was delicious and very flavoursome. I would definitely order again and try other things

The food I ordered for is NOT complete pls. It remains the Egusi soup. How soon can I have it? Kindly check my order

Ordered suya and it was just fried fatty meat sprinkled with spices. It was a total waste and I couldn’t eat it. Will not be ordering suya here anymore.

I ordered suya instore and saying it was the most horrible suya I have ever tasted is an understatement. It was just fried meat sprinkled with suya spice, meat tasted stale. Very disappointing.

The order was wrong. We didn't get our drinks and the food itself was horrible. Dry cold meat that resembled beef Jerky. I was given next to no meat on my plate, the rice was cold and not very nice tasting (although there was alot of it, which meant there was no room for more meat). Whatever they gave my missus was also not great. I don't know if the server was shy or not, so this isn't a knock on her if that is the case, but alot of the service came across as rude. The whole expirience rubbed me the wrong way, and it was the worst dining expirience I have had in Bristol. Paid £20 for one dish and I wouldn't eat it or free. I don't like leaving negative reviews but it was that bad, that the people have got to know 😂.

Food was sour, defiantly wasn’t fresh not happy at all. Won’t buy again

Please I need my refund. This has got to be the worse £40 I have ever spent. The food came cold and the deliver driver complaining about the distance he had the travel. There was no meat and a sorry chicken wrapped in foil! I tried calling to return the food and nobody answered the call. The food went straight into the bin. I wouldn’t recommend and I certainly will never buy from them

Food didn’t taste good and customer service is poor

The service was slow, and not courteous with replying to customers enquiries

First time having African food, absolutely loved it.

This is the only restaurant I get my Nigeria cuisines . The food is wonderful and the management very accommodating of my sensitivities. I am allergic to pepper and once I call ahead , any food I order is made without pepper which I am absolutely happy about and therefore have been a repeat customer.

The meals were really tasty and hot!!! interiors could use a little more help.

After just moving to Bristol I wanted to sample some African food, I was happy I found this restaurant after searching for some time. On entering I was not greeted with a smile, the lady seemed busy. The food under the counter looked delicious, with an assortment of food. I chose Egusi with pounded yam to take away. The lady had to make the pounded yam which took 7 minutes. On taking the food home to eat I was greeted with pounded yam that was the consistency of mashed potato, and the Egusi had 3 pieces of meat and and was just one large scoop and did not even fill the container. I even wondered if it spilled out in my bag, as there was just a little bit of food. I had to throw away the “ pounded yam potato “ it’s such a shame as the Egusi was so tasty however small. I felt cheated and wasted my money. I will try out another African restaurant and hope they are better . Very disappointing service.

Delicious food, cool environment and great service.

I don’t usually write reviews but I’ll make an exception. The food is not worth the money. I was told my meal was going to be £10 only to get there and pay an extra £5 just for some stew! And why work in a job serving people when you have no customer service. The lady serving was rude, she needs to learn manners. Not worth it if u ask me.

I wanted to order from African Village Barbecue, but my Google search result showed that it was permanently closed. A few hours later, while driving down Stapleton Road, I noticed the restaurant's door was open, so I found a parking space and went over to see what was going on. However, I quickly realised that the establishment had changed hands and had been renamed African Palace. From my first impression, everything appeared to be the same, with the exception of some minor improvements in the furniture, and the staff appeared friendly and polite. I chose vegetable and pepper soups. On this occasion, the vegetable soup was unimpressive, but the pepper soup was adequate but not outstanding. Perhaps other items on the menu will compensate for this. Future visits will reveal all.

Incredible food, terrible customer service.

African Palace serves proper delicious African meals. Their food is spectacular. Strongly recommend.

Had the best jollof rice and stewed chicken yesterday! Amazing customer service, will be returning!!

Luscious food, very delicious. Will be coming back.

They have very good food here. 
It took two hours for the food to get to us. 
I was told it was vegan and I am sick after eating plantains cooked in beef product, fat most likely. It is both physically and emotionally distressing. 
I will not guess at why they told me that the dish and perhaps all of the dishes were vegan. Perhaps they did not know the difference between vegan and vegetarian? It's better to ask or look it up than to tell someone that it's animal free when it is not. 
If you're a patient omnivore, you'll love it. If you like to know and consent to what you're eating before you eat it, do not order.

All I can say is WOW.. absolute foodie heaven.. if you know, you know! So far I've had the peanut soup with beef and garri and the suya- a gastronomic experience of the finest kind. So thankful to have something like this in Bristol. The freshest food I've ever had, cooked to order so order well in advance. Bristol best kept secret? Possibly so!

Great ambience, beautifully decorated, neat and tidy. The food is proper, mostly west-African dishes. I did sight East and Southern African dishes on the menu though. Nice amazing flavour and taste. Spicy too. Great vibes. Highly recommend. The ladies in the kitchen are very receptive. I felt very welcomed.