AbraKebabra in Wrexham

My son took big bite and nearly choked as last thing you expect in your wrap is bones. They used 3 small wings in what should of been a chicken strip wrap. Called restaurant and offered a free pizza. Declined, as we didn’t need any more food. Totally dangerous... I understand orders go wrong at times but bones in a wrap that was given to child

Ordered a takeaway for delivery online and paid via card, delivery times stated 45 minutes. After 10 minutes I recieved a call dying that they didn't have why I had ordered and paid for but would I accept and alternative. I agreed even though i wasnt overly keen on the alternative but as it was a mixed meat kebab I had ordered I could still eat the majority of it. The food arrived after 60 mins, not the 45 mins it stated when I order so not only did they not have why I paid for it was late! Opened the boxes and must admit the rest of the food I ordered was warm however the kebab was cold and mostly the meat I didn't order and wasn't overly keen on. I rang them up and tried to explain my disappointment and reasons why to be told by a rude member of staff that I was being argumentative. I explained that this was not the case I was just informing them of my had experience to be asked "What do you expect for £7" (the price of the kebab), surely if u can't provide what i paid for atleast send the alternative hot! I was told they aren't bothered about my custom as they have many other customers and if I don't like the food them simply don't order again, followed by a rant in another language to which I replied with a few cross words and ended the call. Not the kind of customer service I expect as a paying customer and although the rest of my order was ok I definitely will not be returning.