Aberdeen International Airport (ABZ) in Aberdeen City

My family and I flew from here to Palma, Mallorca, was absolutely fantastic experience. Airport wasn’t to busy when we flew out or when we came back. Price for food in the airport wasn’t to bad either. We flew with Tui and had a pleasant flight.

Easy to park but need a second mortgage car park.

Airport is nice...car rentals are within walking distance...they try not to rent vehicles for Blacks it seems..We saw cars online, but they all had excuses..they we booked the car online ...and forced their hands to bring out the car we booked and paid for. Why is it a crime to be Black everywhere including Aberdeen, Scotland? Sad state of affairs.

Disgusting parking charges. Should be ashamed of themselves.

Horrible metal chairs and not great facilities but big shout out to security staff - seemed to have been trained well now : really friendly. Big improvement in that regard.

Small airport. Can't complain about anything really. Directions in the airport are straightforward, toilets were clean and staff very nice and welcoming.

Always easy to navigate this airport

Trying to find a helpful phone number for the airport to ask a question on behalf of my mum wasn't helpful as there were phone numbers coming up that were not in service

Security really slow - almost every bag being checked and 1 lane open. No taxis and a big queue. Baggage reclaim a long walk

Great little airport, security is always a breeze. Staff are helpful too.

This airport has raised its charges for pick up, short term parking and taxis to such an extent that it has now lost its social license to operate. The government needs to look at legislating to protect the public from an abusive monopoly, or alternatively taking ownership of the airport in order to provide a public service commensurate with the costs. It’s clear the airport has gone too far in recent times and has lost the support of the business community.

Disappointed that you have to pay to pick up from airport, it should be part of airport taxes

Unfortunately I can't give it less than 1 star. £5.50 to drop and pick up from this dump of airport. Yet another reason to avoid this place and go to Edinburgh or Glasgow..

Baggage claim is miles away, ground crew take ages to load bags. Taxis are stupid expensive as aberdeen airport charge them 7quid just to pick people up. Utter rip off

No taxis, no buses, and I guess no staff to drop bags off which is why I waited 40 mins.

For a small time, the waiting conditions for the plane are good

It's a small airport but decent with their services. Not too far from the city centre and there's always a couple of taxis outside and a bus that takes you into the city. There's a few shops & restaurants inside and it's well maintained. They do offer some international travel through here but the majority for domestic flights. The staff are all friendly and helpful. My only issue is that if you're waiting on taxis in late evenings, there's only a few that operate from the airport and there's typically long queues. We had to wait for over an hour.

One of the cleanest airports I’ve ever been to!

Waiting waiting waiting Several at work but no one showed who was supposed to be where. During landing we waited for suitcases for 35-40 minutes Departure opened checkin 30 min late by probably someone who wasn't supposed to open Otherwise, the experience in the rest of the country was top notch 🤘🏻

Taxis practically unavailable ! 4 taxis for a long cues of people waiting . Not a pleasant experience. This is the last time I travel to Aberdeen via plane !

I wanted to express my gratitude to the employee who provided special assistance at the airport on July 17 Gdansk - Aberdeen. our flight was delayed and if she had not taken my grandmother to the stop for bus 727, we would not have caught the last regular bus from the bus station. thank you very much again, good luck in all your endeavors, more bright and exciting events

£5.50 to use drop off. Disgusting. There is 1 hour free drop off/pick up at the long stay car park 30 seconds up the road.

For an allegedly International Airport it us now closed today for the second time in 7 days. First for a plane allegedly on the airport and took hours to get a tractor and remove causing numerous flights diverted. Today closed during some fog, pity radar hasn't come this far north. Trying to get reliable updates on app non existing. Still helicopters coming and going though and even when you do land takes an eternity for 3 border control desks to handle the arrival. Very very poor airport

Nice and easy to navigate. Staff very friendly and helpful. The airport has lost a star because there is a steep pick up and drop off fee if you're in a taxi. Get dropped off at the Holiday Inn instead, which is about a 4-minute easy walk.

Terrible airport - too many bad experiences to recount, total wrip off in terms of taxis and drop off fees. You can imagine how bad it is that I would rather fly to Edinburgh and take a train than chance going through Aberdeen when my mum lives in Dyce!!! Anyway never again.

Parking cost extortionate: £25.50 for less than 1 hr to pick up my son coming home.

OK airport, if it wasn't for the pretty ladies would have only have given 3 stars

Check in was a little protracted. Security was great though. The gate area was quite busy and crowded.

As always, an absolute joke trying to leave the airport. A ridiculous amount of time to wait for transport into the city. Be careful using the term 'International', this is a provincial airport at best with little provision for the people using it.

Limited food options available Parking available Only stagecoach services are available to and fro from the city !

Easy enough. Busy early morning

Worst airport I have been in. Cues everywhere, understaffed and uneffective.

One of the most efficient airports I've ever had the pleasure traveling to! And I've been though over 100 international airports. (Just to illustrate the seriousness)

Aberdeen airport is quite small for commercial flights (it's actually one of the busiest airports due to the heliport and offshore) but I quite enjoy using it due to how efficient it can be to get to airside and often times not as busy in security etc depending on when you travel. There is a 5.50 drop off charge for cars which is a bit of a con but i always get the 727 bus which takes you right up to the terminal since I don't drive anyways. It's 4.30 from union square. It's a small airport and the facilities aren't as varied as a larger airport but it's gotten far better in recent years. I remember when the only thing there was Costa it has improved alot.

Fast processing and everything was very clear. Friendly staff!

This airport can be called the main hub for me. This time it was surprising that the investment was beneficial in the reconstruction and improvement of the equipment. Completely new Italian lines have been installed in the security control area, this is pleasing! now there is no need to take out any electronics from the backpack, everything is visible to them. The throughput in this area has increased significantly. Unfortunately, you cannot take pictures in this area - you will have to take their word for it, or fly to Aberdeen and see for yourself 😀

Small airport, large queue ar only security scanner in operation, couple of decent bars flight side. Furryboots ye gaun?

5.5 pounds for 1 minute parking. An incredible rip-off

£5.50 to just drive past the front of the airport and drop someone off? You're joking, right? That's beyond a ripoff, that's extortion. Never have I ever heard of an airport having the gall to charge drivers for the privilege of dropping their family off for a flight. Insane.

Smooth arrivals to baggage claim process, but a bit of a walk. Easy to find ATM & bus to city. Interesting & informative wall art (some in photos)

Beautiful small airport Remarkable location Luggage comes very late Car rentals available Taxis not easily available Basic facilities on poor side

Drop off parking is too expensive, pick up parking gives you 5 minutes more for the same price, but a nice compact friendly airport

Plane, bus and train - all efficiently joined together.

It's been a very nice experience with the employees service

Much Improved since the works were finished,easy to navigate and pleasant to be in

One hour dlight to Abedeen. More rhan an hour waiting for taxi. None here whatsoever

Quick and efficient both leaving the UK and arriving back.

Small airport that could do with more routes. Don't really use ABZ airport as much (last used September '23) however when we do, we always appreciate how swiftly we get through security and how spacious the airport is. Occasionally fly to and from Dublin or London as it's a quick trip & always use the 727 bus to get in & out of the airport back into the city. One way they can improve this service would be if the dedicated Airport buses were similar to Edinburgh's Airport buses with the luggage storage, as it's a bit ridiculous to see passengers block off aisles/seats with luggage or luggages rolling all over the bus. If you do use the bus, give yourselves plenty of time because it annoyingly stops at least 2x by P&J before stopping at the airport. Staff we've encountered were courteous and were good craic. Bit strange to get off the airplane and go through the 'departure' area to then make your way through to get your luggage on the other side. There aren't many food choices available but there's still a handful of places to choose from.

Flight landed 17:33had to wait for 20mins before we were ready to leave the plane. Passport control was not too bad, 1 hour later still no bags? International airport it’s a joke

Massive queue for taxis. Someone said a dispute was going on. Seems the airport is trying to charge Taxis £7 per pick up. That can't be right.

Too expensive to park. Too expensive to drop-off. Now they want airport taxis to charge passengers an additional £7 and then pay this directly to the airport. Aberdeen airport has turned milking customers into an art form. Despite the fanfare about new security scanner many passenger’s bags, including mine were “randomly” selected for further inspection opening up the bags, taking almost everything out and then leaving everything scattered in the tray for the passenger to re-pack. Pointless speeding things through the new scanner only to hit a bottleneck at the end of the security checkpoint. Also this “random” selection is far from random. In about 9 out of 10 occasions I have passed through security, my bag has been “randomly “ selected. I am all for security but Aberdeen’s system needs a good shake-up.

Hand baggage restrictions have been reduced but the first time in probably 15 or more years that I actually carry some toiletries I get pulled over and searched. Won't be making that mistake again. Drop off charges are excessive and airport taxis are on strike because of a £7 fee per pick up that the airport want to apply. It's strange to have a company that actively hate their customers, but there you are ...

Aberdeen airport it’s now so big but they have a lot of transit yo can get there from downtown to us in the 727 public bus, I have a wait for my bag due to the in my another connection flight they don’t put my luggage in te same airplane luckily they sent my stuff at the hotel so make sure turn on your luggage notifications on your app from the airline because otherwise maybe you have to wait like me a few extra hours in order to get you belongings with you. Have a safe travels 👊👊🙌🙌🙌🙌

Airport is clean and up to date, people friendly and helpful. Everything went without a hitch

Nice small airport. Easy to get by and has everything you need.

Dyce is ideal no worries of getting lost .Saves on chances of missing flights

We missed our flight to Shetland on 22nd May. 2 staff in particular were outstanding for their customer service. I am sorry I didn't get your names but you were absolutely marvellous. Thank you David and Muna Dilling

Another day. Zero Taxis again. Only a handful ahead in the queue but well over 30min wait. I feel so sorry for people who’s luggage took time and got stuck at the back of the queue. Litteraly not a single taxi show up for 15 mins for a queue of 30 people.

Baggage claim a disgrace. Nearly an hour and still no bags from our flight. It’s not even that busy at this time.

New security is a shambles. Plenty of inept and ill-trained staff standing around but customer service is nil and process engineering poor. Update: still absolutely rubbish. Get the machines calibrated and train your staff! Not just in how to use the machines. In customer service too...

Car hire is still a walk from the terminal. There's no shuttle bus between Dyce station and the airport. Take a taxi. If you are going to car hire go to the Crowne Plaza. From the city, the 727 bus is a useful option.

It’s a very small airport. We can come out of the airport as soon as we land if there is no baggage claim. There is no uber in the whole of Aberdeen and the only way to get to the city is by local bus. The bus from the airport to our hotel costed about €4.30 per ticket but it was a fun riding the bus

Update May 2024 Drop off charge up yet again to £5.50. Aberdeen Airport doesn't even warrant one star but sadly that is the lowest rating available. Update July 2023 Sadly had to drop my wife off at this rip off airport. Got to the barrier with my 5 £1 coins only to find legal tender wasn't accepted anymore. No indication that this had been introduced. Annoyed a few drivers behind me as I had to get my jacket out of the back of the car where my wallet was. What would have happened if I had not had my credit card with me is another matter. As a matter of interest, many people who pay using a mobile phone app. may be unaware that this would constitute an offence as it is illegal to use a mobile whilst the car engine is running. Maybe Aberdeen airport would care to comment how they can refuse to accept legal tender and how they can encourage drivers to break the law? One star rating is generous, if it were possible I would be suggesting a rating in the negative region. Update. Feb. 2023 Drop off price up to £5.00. Even more of a rip-off. Totally unjustifiable but the operators don't give a damn about their customers. Maybe they should learn the simple principle, look after your customers and they will look after you. The opposite of course is even more pertinent, without loyal customers you are heading for potential disaster. Original comment. Once described by the airport itself, with a sign over the entrance, as the most improved airport in Europe - obviously written by a comedian, and an extremely poor one at that. Given the current preoccupation with security (and rightly so) how can inbound passengers be allowed to walk through the area where departing passengers are waiting???? The biggest joke and con however must be the £4 charge for dropping someone off or picking them up. This is even more distasteful given the airport's assertion, when they introduced the charge, that it was being done to increase safety. Using this so called international airport is far from a pleasant experience. We will always choose, when flights allow, to drive the extra hour it takes us to get to Inverness where you will be assured a warm welcome and a far more pleasant transit.

Efficient airport with all possible services,

Few baggage check-in counters. Come well in advance.

Comfortable, but limited seating 💺.

Nice friendly staff, good choice of food

Came from Amsterdam to return to Shetland. Customs a little long but friendly customs officers. 7 hours between our 2 flights. Luggage storage service for £8 which allowed us to visit Aberdeen using bus 727 (departure from outside the airport). 8£60 l return

After last modernization the arrivals are more time consuming

I've lost my laguage and I've recived some good asistance from airpprt staff.

Very quiet. Most shops shut. But all in all not too bad

Shambles of an airport. We had travelled 3 weeks in thailand and cambodia without any issues, got back to a quiet aberdeen airport and waited over an hour for our bags. Shocking!!

This is the thing about the lounge: There is a fixed fee to get in. So revenue will be predictable. When it comes to cutting cost, this is where it gets interesting: - You arrive at a desk behind which is a wall of very qualitative drinks. They're not yours, they come an extra charge. Only after paying, you find out you're only allowed access to drinks you could have only been enthousiastic about in puberty. - Access is behind the baggage check-in, so if the flight is not delayed, you can stay only 1,5 hours. The lounge is advertised to be accessible for 3 hours. Misleading advertising? - Gate check-in is non-flexible, so if the plane lands 5 mins before normal check-in time (the people on board need to clean the plane and get it ready, not to be ignored), they make you go through check-in and wait without anywhere to sit. But you have to leave the paid lounge though, so no more getting perks you paid for. - You get to drink 6 drinks (alcoholic) max. No problem, if it were advertised. It's not, therefore misleading advertising.

There is no worse airport than this one, eternal delays in departure, little space, paid smoking area £2, poor cleanliness.

I expected it to be much better and bigger than this

Would rate higher if we didn't get stopped to get checked just because we look asain mind you the reason I believe this is pure racism and not of some sort of coincidence is because as soon as we past them put of everyone that was going they started to stop and question my mom who just so you know isn't the best at English. P.s. we were traveling as a family of 4, 2 kids, 1 young adult, 1 adult.

Rather old-fashioned and slow when one is used to the very automated European airports. Why print and attach your own luggage labels when you then have to stand in the same (40 minute) queue as those who are checking in?

Compared to other International airports in neighbouring countries it is quite backwards. Security is unnecessarily tedious given that the new state of the art baggage scanners are no longer working. Business Lounge closes at 1800 yet there are flights departing up until 2100. When checking in hold luggage, you are not allowed to put the small barcode stickers from main bag tag onto luggage. These help identify luggage after check in personnel have put label around both handles and then the baggage handlers rip them off by picking up bags by one handle and parting the tag. It's the only airport that does not allow use of the stickers 'due to security reasons.' So out of touch with modern airports. Cannot check in earlier than 2 hours before flight because the luggage area has minimal capacity allegedly. Taxis. Hit and miss if there are any overpriced cabs available at same time as a full Amsterdam flight has landed. Be prepared to miss any planned rail connections. If you are hapless enough to use the self service check-in, be prepared then to queue up with those that were smart enough not to use the self service check-in because it is th only way to check your bags in. Unlike for example Bergen or Stavanger that have designated self service baggage drop points. Drop off charges are a rip off. £5.50 on top of taxi fare to use the airport drop off so that you can then be overcharged for food and drinks, on top of your flight costs. It's like being penalized for using the airport. Aberdeen Airport portrays itself as an International Airport but the overall experience just does not match up. It needs new management with a more customer service based approach.

Ok as usual staff are always good

ABZ airport keeps getting better and better. Long term carpark is ideal, quick and easy

A bit old fashion aiport with no nose brigdes. Have to go outdoor into terminal.

The worst airport I have ever been to, lack of organization, flight delays, I don't need to write more.

One of the worst airports I’ve ever been. I live in Aberdeen and prefer to go to Edinburgh when possible rather than using Aberdeen’s. Constantly short staffed, overcharging drop off and pick ups, and poor connectivity in terms of flights. Needs to improve a lots, it’s a shame.

Smooth quick transit from BA desk to lounge.

This place is a pathetic excuse for an international airport, the charges to pick up and drop off people is nothing but theft , the excuse for this robbery is said to be to improve the upgrade of the drop off area, this has not improved in years and where this money goes is anyones guess . To make matters worse there is limited choice for international destinations.

courteous staff, fast security, and a great pizza from Bocco pre flight!

The whole arrival experience was very smooth.

Nice staff, plenty working space and places to eat, some shops and good seating. Logical and good communication

The assistance services was amazing. Great help and nice people

Not my favourite airport. Barely offers a variety of destinations to connect with long haul. Paris was a better connection than either Heathrow or Amsterdam. Whether International or Domestic, what a time it takes for bags to arrive at the reclaim. I am led to believe that the baggage handlers sometimes load the outbound flight before bringing in arriving flights bags. Shortage of personnel, bad practices. Cannot confirm this, but, something is not right. Security at any time seems well managed and processing very timely.

Small airport staff very pleasant

Banchory gliding club is more international

Good airport for its size. Good shops however security staff are slow and unhelpful.

Only popped in for an hour before my flight to Heathrow. The place was empty (Saturday 1530) which was a nice change. Very clean and the staff were very friendly. Downside was I'm not sure how long the hot food had been out, but at least there was some, and it was hot. Another downside was I had to pay for my Whisky. It was subsidised however, and wasn't a cheap one so £2.50 I thought was very reasonable. Would definitely recommend and go back to.

A typical small airport without any major remarks

Good airport, not too big, making everything walkable. For reserved taxis you must walk to the reserved parking spaces in the parking garage (across the street).

The staff are all friendly and helpful.

They need to make this a silent airport , its impossible to make a phone call with the frequency of tannoy announcements.

Worst organized airport in Europe. Cruel m waiting

Nice and efficient service at Aberdeen airport.