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3,8

Based on 492 opinions finded in 2 websites

3.8Ambience4.3Cuisine3.8Price4.3Service
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Nº 1129 in 1723 in Belfast

Nº 32 of 63 Chinese in Belfast

CUSTOMERS TALK ABOUT DISHES WITH.. ricespicychickenduckchilliprawnporkfried

comment_iconOpinions

We were staying at a hotel round the corner and thought we would try this restaurant. The food was really lovely and the service was good. I would most definitely recommend

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470kerryp . 2024-02-22

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We were here for my mums birthday everything was lovely food and service was 5* will definitely be back! Highly recommend

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Pricillaaxx . 2023-10-15

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We were stopping at a hotel 100yds away, but didn’t like their menu. It was a Saturday night and we spotted this restaurant and didn’t think for a minute they would be able to accommodate us. We spoke to the manager and he seated us straight away, the staff were very friendly, efficient and professional. The food was delicious, we couldn’t fault it. If we visit Belfast again we wouldn’t hesitate to call back.

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YorkshireLass67 . 2023-09-30

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Ist time visiting Belfast, staying at hotel, near Abacus. Lovely Saturday evening, I walked around for over an hour looking for somewhere nice to eat but literally, after trying 7 restaurants, all fully booked - I began to think a chicken wrap and crisps were going to be my dining experience - when my lovely reception hotel staff rang Paul at Abacus and managed to get me a table for one person. Paul even met me at the front door. Waiting staff were very attentive, food arrived hot, plentiful and delicious, I was delighted. Would heartily recommend. Clearly a very popular local restaurant.

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Freda L . 2023-04-15

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We used to go to this place regularly. My favourite dish was the crispy chicken with honey soya sauce which was always very tasty, nice thick sauce on crispy chicken with chopped celery. Visited this evening. Place looks so run down and dirty. My spring rolls had no filling like they were from Iceland. My main dish was horrible not like it was, just a bowl of brown water with battered chicken floating in it and a stick of celery. Worst of all, prices were massive AND to add insult to injury was TOLD at the till to pay a ten percent service charge on TOP. Awful. Avoid not the Abacus I remember with fondness but a dump with overpriced poor food.

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Khark79 . 2023-01-21

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Could not fault anything about this restaurant. Food was delicious and piping hot. Attentive without being over bearing. quick service.

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261hughj . 2022-11-13

MORE AT TripAdvisor

We arrived Sunday night no booking but were met by a smiling member of staff and he quickly showed us to a free table. our drinks order was taken quickly as was our food order. The food was really nice - hot - well presented and the staff checked with us on a regular basis to see that everything was ok. The toilets were spotless. I noticed that the tables were full and that many of the patrons appeared to be regulars - which is always a good sign. The bill included two quarter bottles of wine was just over £50.00 which was really good value. We will return when back in Belfast.

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Lillian198 . 2022-10-24

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I visited a few days ago to try the restaurant as I would be a regular with getting a takeaway. The phone was a bit pricer compared to a takeaway, the quality wasn’t great but was ok. The restaurant itself could do with a face lift, it looks like it hasn’t been updated since it first ever opened many years ago. I spoke with a few members of staff, some nice others not so much. There was 1 guy, I believe he may be management or supervisor as he did nothing but shout, complain and name call about other staff members, it was very unprofessional.. this wasn’t the worst thing he did!! I was making my way to the bathroom and seen him take food off someone’s plate and then continue to serve it to the table!! I couldn’t believe my eyes, the price you pay for food to only receive part of your meal because the staff are eating it before it is served!! This has put me off ordering all together!! AVOID !!!!

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E2388KKjohns . 2022-06-05

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We booked our Hen party for the karaoke at this restaurant. The spend was over 250 which there was 8 of us so no problem . When arived the place was empty but we were shown to the karaoke room . They took our food order and drinks order . Then we asked about the karaoke to be told it was broken . We were not happy but were here now and don't want to spoil the night . We then asked for a lead to connect the iPhone to be told that was broken too . We asked for a Samsung lead which they had , we then used our own phones and Internet to have the karaoke . The food was OK not wonderful but OK. Then they cleared the table and gor an other hour not one person came to ask us for a drink . We had to go and find them so we could pay our bill . Then we were presented with a bill for 316 pounds a 28 pound service charge had been add ed . We asked to speak to a manager as we didn't have any service He then told us we were horrible people an how did we think the food got to out table . I WOULD NEVER GO BACK THERE AGAIN AND STRONGLY ADIVES NO ONE TO GO . WE PAID OUR BILL MINUS THE SERVICE CHARGE AND LEFT DISGUSTED .

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moira1Crosby . 2022-03-28

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Used to enjoy curry from Abacus, but they seem to employ a chef with shares in British Salt ! Seriously, I can't eat it anymore, my heart wont take it !!!

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TonyFlan . 2022-03-20

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Amazing! Don't take notice of the previous reviews. We came here for karaoke for a hen party and all loved our meals. Staff were great and the food was brilliant!

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Slidd . 2022-02-26

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Ordered takeaway from here, found a hair in one of the dishes, and it somehow had affected the entire dish, It was the strongest most overwhelming taste as if I could actually taste hair products? It was so disgusting I cannot even describe how horrible I felt afterwards, it was genuinely upsetting.

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Tiredofblandfood . 2022-02-10

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Having ordered chicken curry , I can confirm this restaurant has lost its credibility. The quality of the chicken was pathetic.. totally cheap processed chicken that tasted disgusting… what a pity because this restaurant used to be of better quality…. It is therefore poor business to use cheap quality products because you’ll lose many loyal customers.

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JimM369 . 2022-01-07

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we ordered from here as it was just around the corner from where we were staying. we had read mixed reviews, but the food was ready promptly as ordered, and was piping hot. all the orders were delicious, and we would have no hesitation in using again

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Stephenandlesleyjone . 2021-10-19

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Never felt like writing the review straight after the meal. Went there after the lockdown hoping that we would have the same experience as it were before the pandemic. It has become a cheap takeaway. Portion sizes have gone down and prices up. You pay £15 for items that felt recooked and few pieces of duck and loads of onions and carrots. Ordered salted Chilli crab which hardly had any crab meat, just onions. Roasted duck with preserved ginger was a disaster. Staff did not understand English and the ambience made you feel unwanted. A celebrated go to Chinese has turned into a takeaway ghetto. So no fine dining experience. Avoid Abacus as you will get better food at half the price in any takeaways.

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Aestheticsdefined . 2021-07-16

MORE AT TripAdvisor

Would 100% recommend a visit to this Chinese, the food is amazing, the staff are excellent and the service is outstanding. The staff are always polite and welcoming, especially Paul who always has a smile for everyone. I order very regularly from here and I am never disappointed. Thank you!

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caramcc103 . 2021-04-09

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This is the best Chinese food in Belfast, we have a very large family, hence a large order. The food is always fresh and delicious and when delivery is required,it is always hot! Paul is exemplary and if you are very lucky he may even be able to deliver your gorgeous meal!

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louisar507 . 2021-03-17

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Got food delivered today it was greasy cold the food tasted like it was recooked Paid £40 for the food to go into the bin I wouldn’t even give they a star it was that bad The chicken balls were Rock hard very disappointed

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hspa2021 . 2021-01-26

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Really friendly service. Paul looked after us so well with great humour, there were six of us in our party on a small break from Kent. Food was scrummy. Would definitely recommend

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Sharon B . 2020-10-11

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Ordered a take away and food took nearly an hour when I was told it would only take 20 minutes. Terrible service would not recommend.

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Emmagrace120 . 2020-10-10

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Please ensure you ask for a full description of every single dish. The menu is misguiding. Your beef may arrived battered and deep fat fried or in some sauce you didn't expect/want. If your chicken is just floured, the flour coating may just taste uncooked.

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PWinthorpe . 2020-10-05

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Visitamos este restaurante el sábado por la noche, al no tener reserva, el personal fue extremadamente servicial y nos mostró nuestro asiento. El personal era muy consciente y consciente de la higiene y la seguridad, amable y servicial. La comida era absolutamente perfecta con una gran selección, fresca y caliente. Los precios parecían normales para la zona. Disfrutamos mucho de nuestra comida en el restaurante Abacus y volveríamos cuando volvamos a Belfast, ¡gracias!

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B5150QNemmab . 2020-09-14

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El viernes por la noche, el menú de nuestro bar estaba terminado y el encantador personal de nuestro hotel (Wellington Park) nos animó a hacer el pedido y llevar la comida a nuestra habitación, luego visitamos para sentarnos la noche siguiente, la comida y el personal fueron encantadores

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Cossy52 . 2020-09-02

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This restaurant used to be fantastic. We have been going there for over 10 years. Unfortunately it appears to have gone down hill. Recently experienced some truly shocking and upsetting customer service. Really disappointed. Will not be back.

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615tam . 2020-08-08

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The food is very nice but small portions my son ordered a pork fillet it was nice but not worth worth the money nice seating friendly staff but needs to gave bigger portions

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josT2776NL . 2020-04-05

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Excellent food, great choice of different foods. Crispy duck starter was exceptional as well as the prawn toast. Service was second to none

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Debger63 . 2020-02-21

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Fuimos a cenar temprano por la noche, poco después de que abrieron a las 5 pm un miércoles y mientras éramos los primeros clientes, rápidamente se llenó. A pesar de lo que dicen algunas críticas, sí sirven vino, pero por la botella, que tienen un precio muy razonable y tuvimos un excelente blanco de Chile.El personal fue muy amable y muy servicial.Gran selección en el menú y mi Century Chicken estaba delicioso, dulce, pegajoso y picante. Mi compañero disfrutó de un estofado de rape y cerdo.Buena comida y excelente personal. ¡Muy recomendable!

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mmk89 . 2020-02-19

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Tuve la comida más hermosa aquí esta noche. Desde el momento en que llegamos, el gerente y el personal nos dieron una cálida bienvenida. Pedimos la fuente especial para dos como entrante y cada elemento fue fantástico. Tuve la carne Satay que estaba delicioso, no me puedo quejar. Mi compañero tenía el pollo con miel de chile y fue un gran aprobado de ella. La camarera que asistió a nuestra mesa fue muy amable y tenía una cualidad entrañable. Porciones extremadamente generosas y en general de gran valor. Definitivamente volveremos x

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andreatA5748NW . 2020-02-07

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Christmas night out in private room. Have to say expectations weren't that high, particularly given some of the reviews.However, really haven't any complaints aside from there being too much choice on the menu...Group of 13 so a wide variety of dishes sampled and no complaints, in fact everything was lovely.Service was very good. I'll definitely return.

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robertandsimone . 2019-12-07

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Ordered takeaway from here because my normal takeaway was closed - the salt and chilli squid main course portion was very small & seemed frozen (all the same size and shape, very similar chinese supermarket frozen packet!). The salt and chilli chicken was average but I have had better and the king prawn curry was ok but there were not many prawns and they were very small. The chips were mediocre. I dont think this takeaway was worth the money & I will not be back

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deirdrem104 . 2019-11-13

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Friendly staff and a very good menu. Serves were very generous and we enjoyed our meal there. Would recommend.

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Kate B . 2019-11-10

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Six of us went out for my birthday.Service excellent staff friendly.You can BYO (wine only)..but they do great pints of Heineken .We all a variety of dishes..spicy beef,prawns,chicken,duck starter...all really good.Only drawback we were seated directly facing bar.People coming in and out collecting takeaways.Next time would prefer too be seated away from that area.

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502martin53 . 2019-10-31

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Mi esposo y yo recibimos comida para llevar desde aquí con bastante frecuencia, ya que son los mejores chinos a poca distancia de nuestra casa. Mi esposo también trabaja cerca de aquí, así que a menudo va a almorzar y a veces también lleva clientes allí. Ha probado muchos de los elementos de su menú tradicional chino; siempre están felices de hacer recomendaciones, ya que es bastante aventurero con su comida. ¡Mi esposo recomienda el pollo de montaña del menú tradicional chino!Hay muchos comensales chinos comiendo aquí cada vez que he estado, lo que creo que suele ser una buena señal.Fui allí con mi esposo hoy y comimos un almuerzo encantador de su menú fijo. Muchas opciones Tenía cerdo con berenjena y pollo con miel de chile. Muy abundante, así que no tenía postre. Muy buen valor. Muy sabroso. Excelente servicio tanto del camarero como de la camarera que nos atendió.Nunca tuve una mala experiencia (comida o servicio) en el Abacus. No estoy seguro de por qué tantas críticas mencionan un camarero grosero. Nunca lo hemos conocido. El gerente / propietario siempre es muy agradable y cortés con nosotros y el personal hace todo lo posible por agradar.Hay una bonita zona de espera si está pidiendo comida para llevar también.Nunca probé su carta de vinos, pero noté un letrero en la caja que decía que permitían el vino BYO, aunque es una tarifa de 5 descorche.Los baños están arriba. Básico pero limpio cada vez que los uso.

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Ash1971 . 2019-10-21

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Great food, staff pleasant, restaurant lovely with exception of carpet on stairs leading to toilets fix this and would have been 5/5

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vonny72 . 2019-09-06

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冲着中餐馆去的,还邀请了爱尔兰朋友,结果服务太差,连爱尔兰人都忍不住说服务员太傲慢。一、当我们还在聊天,就开始收盘子,我要求他玩得收,不听,还开始擦桌子;二、结账时只有一个总价,没有清单,问是否可以要个清单,非常不高兴,说你如果觉得贵,我会算给你看。我们这里规矩就是没有流水的。你这是不信任等等,脸色特别难看;三、要求打包的时候态度也很不好;四、补充一个细节,朋友筷子掉地上,问是否可以换一双,让我们自己在邻桌拿一双,后来过来把掉地上的筷子直接捡起来放在旁边已经摆好的桌子上了。

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A Tripadvisor China Member . 2019-07-24

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My colleagues and I had excellent lunch with a great service. The staff are very pleasant and helpful. Excellent service. Highly recommended. Prof J Crane CBE

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Paul M . 2019-06-17

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He estado aquí varias veces y si no hubiera sido por un amigo que nos sugirió que nos encontráramos aquí, no habría ido porque hay algunas reseñas realmente malas, ¡PERO NO DEJES QUE LOS DETENGASE!

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willarddbarber . 2019-06-16

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Hemos sido clientes habituales de este restaurante durante dos años, tanto para sentarse como para llevar. Hay tres hombres que trabajan allí: dos son buenos, pero uno es increíblemente odioso y grosero. Sabemos esto y lo soportamos porque está cerca, pero la interacción de esta noche con él fue la última gota.

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Brianandhelena . 2019-06-14

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So-called "Business Lunch" today at £6.50 might be cheap, but inedible stock boiled rice. chemical-filled sweet and sour sauce, questionable bits of pork in batter followed by a rock-hard blob of truly tasteless ice-cream is simply sub-standard. Gruff waiter completed the grim experience... Never again!

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Martin K . 2019-04-19

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We ordered a takeaway consisting of 3 honey chilli chickens however we were given honey soya chicken which was not nice. We phoned to tell them and said we were in the wrong and would not give us honey chilli chicken. Very disappointing.

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234jennia . 2019-02-22

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Happened upon this place one rainy evening and was pleasantly surprised. Traditional Chinese décor, Warm and friendly atmosphere and perfectly cooked food and not very expensive to boot! The mainly Chinese servers were so polite and obliging , nothing too much trouble. Would Highly Recommend

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sdbiotech . 2019-02-20

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This is a tasty Chinese that I have been paying custom to for over a decade. It can be a busy and have recently not received all my order on a number of occasions. Unfortunately this happened yet again and decided to call to request the rest of my order. When I called I was greeted with an unhelpful unsympathetic staff member. There was no attempt to rectify the situation or take into account my continued custom. If you are going to part with your money in this place I would urge you to check your order as you might not get everything you have paid for and to not expect peasant customer service.

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katy s . 2019-02-17

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We have gone to the abacus regularly for years but will not be returning after our most recent experience.

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richardmE2760EX . 2019-01-05

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I had seen some not so great reviews so had some doubts but decided to go for dinner with my parents based on word of mouth recommendations. And I shouldn’t have had any concerns. The service was great from the moment we arrived and the staff continued to be attentive throughout the meal. The food came out quickly and everything was delicious. The beer and wine selection was good too. Would definitely recommend and will be returning.

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KLMM88 . 2019-01-01

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Food was delicious and good value, we brought our own drink and were provided glasses. The waiter was so friendly and bubbly. Food came out very quickly too would definitely recommend

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Claire M . 2018-12-16

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Cuando llegamos por primera vez, estábamos sentados por un chico mayor que, literalmente, no tenía ganas de hablar, dar nuestra orden fue una lucha porque se negó a responder. La única cosa buena fue que la comida era realmente buena, bien presentada y buenas raciones! Un segundo camarero que se hizo cargo fue realmente muy agradable e incluso se ofreció a empacar nuestra comida restante para que nos la llevemos. Disfrutamos de la comida y parte del servicio así que definitivamente volvería!

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shellley85 . 2018-12-08

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I've had better food in belfast before, but this place strikes a balance between good food and good value. Friendly staff, and it has a BYOB policy. Would return

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ssmith5555 . 2018-11-22

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Estoy escribiendo esta reseña ya que mi compañero y yo casi no fuimos a este restaurante debido a las malas críticas aquí. Estábamos buscando BYOB, encontramos este lugar y luego cambiamos de opinión después de ver las reseñas, pero unas horas más tarde todavía nos apetecía un chino, así que reservamos. Llegamos 20 minutos antes y el camarero estaba feliz de sentarnos temprano. Pedimos y la camarera regresó con galletas de gambas gratuitas mientras esperábamos que llegara nuestra comida, lo que me impresionó mucho ya que tenía mucha hambre. Nuestra comida llegó 10-15 minutos después de que pedimos, estaba hirviendo. Teníamos carne de frijol negro, pollo agridulce al estilo cantonés. Todos sabían cómo lo hacen tradicionalmente todos los chinos, ¡y ambos estaban deliciosos! ¡La cantidad de carne de res fue suficiente para los dos como principal! También pedimos uno de sus platos de acompañamiento, que era patatas fritas y arroz con salsa de curry. Pensé que esto era brillante ya que siempre queríamos los dos y era más barato que ellos por separado. El mozo se acercó y preguntó si queríamos el menú del desierto o solo algunas mentas, no conseguimos el desierto y él vino con un gran cuenco de mentas y caramelos y nos sentamos allí durante una hora terminando nuestro vino y hablando sin molestias. lo que. El personal fue extremadamente educado y atento, incluso estaban jugando y riéndose con los niños detrás de nosotros. Tuvimos una noche realmente encantadora, pudimos tomar lo que queríamos, la comida era deliciosa y era un ambiente agradable y relajado, y si fuéramos locales, me imagino que vendríamos aquí con mucha frecuencia. Para colmo, ¡nuestra cuenta solo llegó a 28! El corcho fue 5 de eso. 100% recomendado!

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Louise W . 2018-10-21

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Was here last night with family for my daughters birthday, food was amazing, service was briliant, will definitely be back!

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paula603432 . 2018-10-11

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Uninspiring food; the Szechuan chicken was merely battered sweet and sour style chicken with a different sauce.

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DarkManoeuvres . 2018-07-10

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We were looking for something handy to work and yet relaxing for a catch up ... lunchtime special £6.50 for main and pudding ... good value and didn’t have to wait long ... the satay chicken was spicy

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Joanne B . 2018-06-20

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Went in for a meal with friends a couple of nights ago. The food portions very small. The price of wine is daylight robbery, so expensive!! The ladies toilet was smelly and had excrement on the walls! I felt so ill afterwards and complained to the manager. AVOID this place!!!

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sun s . 2018-05-12

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I went here with some family and we had a lovely meal. I was actually a little disappointed than the staff were perfectly pleasant, I've never read a more negative set of non food related complaints than the ones about the staff in here! As it was we ordered a number of different items, some "western chinese" and some more "chinese chinese" and all good. I would come back.

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bigchiefally . 2018-04-29

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Absolutely disgusted by the rudeness of the staff. Firstly shouted at me in front of the whole restaurant for not using chop sticks appropriately, which was highly embarrassing however was not the worst part of the lunch. While I was looking at the menu it was snatched out of my hand to service another table. This may sound dramatic and I wish it was but this is literally what happened. No apologises were given and I was mesmerised by how ignorant the staff were. Because of this I just left. I have had lunch here a few times before and the food is meh at best.

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Michael B . 2018-04-24

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Food was ok but the rudeness of the staffs really destroyed the dinner!! The manager literally left our main dish at the edge of the table while talking to the customers at the next table at the same time. No "thank you", not even a smile at the time of checking out.

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Jooooooooooyce . 2018-04-23

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The staff at abacus are rude and completely unhelpful. One man in particular, who I believe to be the manager shows absolutely no manners and seriously lacks any skills in customer service. My partner has dietary requirements and was made to feel victimised at simply asking what was in the food. We were told they couldn't guarantee anything and if we didn't want to take a risk then we shouldn't have visited their restaurant in the first place and quote "if you're going to die, then at least go outside and do it". When the food did arrive it was distinctly average but with such rude staff it simply wasn't worth the money. I definitely will NOT be returning.

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Lauren M . 2018-03-19

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I attended this restaurant with several friends who had come to visit Belfast. We ordered several starters and mains to share. One of the dishes had some hair in it, when this was bought to the attention of the young-ish male waiter, he flipped out saying it was one of our hairs and we must have planted it there. This was an upsetting and disappointing experience. This place used to be pretty good, but it really has gone down the pan recently. They seem to really not care about their customers or their experience. This is my second terrible visit within 6 months, and it will be my absolute last.

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anna007700 . 2018-03-19

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Do not eat here. This is my second time visiting as I thought first time may have been a one off, but both times now the staff have been extremely rude. One of my friends has a severe nut allergy and they were rude about this told her to eat elsewhere. Very unpleasant, unaccomadating and actually quite nasty. Do not recommend eating here.

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Sophie W . 2018-03-18

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Called in on a very wet Sunday night. Worried that there was only people at one other table. Worries soon allayed as the food was excellent (portions were huge - probably too big). Would definitely recommend.

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John H . 2018-01-22

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invited to function in private function room of this restaurant. Staff very welcoming and helpful gave great advice on menu very attentive throughout the evening. surroundings very comfortable and clean. Food was delicious and everyone was served at the one time no waiting on any...

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laura g . 2018-01-22

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This restaurant was widely regarded as one of the better restaurants when I lived in Belfast almost 20 years ago. So good to go back after so many years away and it remains as good as ever. The gent who served me was so nice, efficient, polite; his service mirrored the quality of the food. So glad I made it back.

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Patrick H . 2017-11-30

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We booked the function room upstairs for a party size of 20. The 'host' was hostile and rude. We definitely will not be spending our money here again - especially as there are much better Chinese restaurants in Belfast who value custom.

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anna007700 . 2017-11-25

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Este lugar es difícil ser amable. Camarero grosero, estaba limpio, pero quien limpiaba no querían mucho. La comida era satisfactoria, pero probablemente porque al estar registrado para productos frescos. Para mí eso es lo único positivo aquí! ! Mejor que este disponible. experiencias

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Brian A . 2017-11-07

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Éramos un grupo de siete que llegan para una reserva en 21. 45 el lunes por la noche. Llegamos agotados y hambrientos y la izquierda activa, entusiasmado y planificación volver a Abacus.

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mariposa888 . 2017-11-06

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Hemos estado yendo a la Abacus para bastante tiempo. Este año tenemos 4 veces y la comida ha sido excepcional. Acabamos de regresar de otra comida esta noche y sin duda la mejor comida china que se puede obtener en Belfast.

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Keith W . 2017-10-19

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Buena comida, buen ambiente, personal atento! Sin duda lo visite atrás. Las calabazas frito es tan bueno

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beejin1314 . 2017-10-18

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Karaoke con función privada y tradicional comida china con mucha variedad de comida. . . .

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Dyvian H . 2017-10-17

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Very much enjoyed a great meal here, great service and very generous portions. Able to seat nine round a circular table, with ample space.

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Mike T . 2017-10-10

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Regular visitor to the best Chinese Restaurant in the University area. Curries are a specialty,tasty, large portions and well presented even at lunchtime.

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Skarkreality . 2017-10-06

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这是写给中国人看的。这家人的服务态度简直糟糕透了!最重要店里有一老一眼镜两服务员,可能是马来西亚人,会用广东话骂中国人!欺负那些听不懂粤语的国人。上次我听到了,过去质问他们,还一副无所谓的态度。无法忍受!绝对差评!

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. 2017-09-23

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Please do yourself a favour and go to some other place, rude obnoxious staff with no customer service training, read some of the other reviews here, when its quiet food is average but edible when it's busy it's horrid and the staff are clearly out of their depth. With so many food choices in Belfast you have no excuse going to this shambles.

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Eamonn H . 2017-09-05

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We recently visited the Abacus Chinese restaurant for take away food. The person who took our order was very rude indeed, It was a large order, and I had to repeat it several times before he got it correct! Each time he read it back to me with either something added which I hadn't mentioned, or he had left out something which I had asked for. He told me that I hadn't ordered a curry, and my daughter said she had distinctly heard me ask for it! The atmosphere was not very pleasant, but thankfully it did not take too long for the food to arrive and we could leave! I was apprehensive when we got home, as I wasn't totally sure of what to expect, but the food was pretty good. Some customer service training is needed!!

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_joannaharriott . 2017-07-23

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We have just had the best Asian dishes we have ever had, the monkfish, kung po and prawns were definitely the highlight. The service from Paul was excellent, one of the friendliest and most professional servers I have ever encountered. We will without a doubt be back.

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Kate M . 2017-07-04

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The service is really poor. That one guy from the restaurant only knows how to shout at customers. Food is okay.

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Khine Phoo L . 2017-06-22

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Myself and partner went for a Chinese meal on our usual Saturday night out not always same place. We have been going to this restaurant for a few years now and have yet to have a bad meal. The staff are very professional. Decor very traditional and as I say we've yet to be disappointed with the food or service. Totally recommended.

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Larry12121955 . 2017-03-14

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My family and I have visited Abacus for years and keep returning. The food is amazing, honestly the best Cantonese in Belfast, and we love the friendly and attentive staff. If its a fast tasty takeaway on a Friday night, or a much needed leisurely family dinner with BYO option Abacus is top of our list.

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Andrea V . 2017-03-01

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Got take away order wrong three times in a row and insisted that we were the ones at fault!!! Disappointed.

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heffcoast . 2017-02-14

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We usually go here once per year and it is always the same. FREEZING. The portable gas heaters are inadequate. Food is fine but the sit in experience is ruined by the artic temperatures.

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Xyz500 . 2017-01-30

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We ordered our food and the lady in charge was like an angry woman who did not like us , maybe it was our order or because we are from London ,I'm not being biased , but food was ok

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pmcnally64 . 2016-12-12

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I came here for food and drinks with friends. It seems like it is primarily a take away however we sat in and it was nice! It's got a cosy atmosphere and the staff are really helpful. It's BYOB so that's fun too! Had a big meal and some wine and it was tasty, good value and a lovely experience. I would come back again if I was looking for a relaxed tasty and good value meal!

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rua1r1 . 2016-11-19

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good, quick service and decent food. Staff are friendly and helpful. I have only ever taken away at this restaurant- but the sit in is always full of people.

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colin101c . 2016-11-12

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Went here for the first time on Saturday for a family members birthday. The staff was so abrupt and rude, one in particular, an older gentleman, rushed and no eye contact on speaking with him placing our order. The menu is overwhelming, far too busy. And I can see why it only got a 3/5 hygiene rating because by the looks of the carpet, it hasn't been washed or replaced since the day and hour the place has been opened, absolutely revolting. If they aren't bothered that the public can see this filth then I dread to see what the kitchen is like behind closed doors. We also brought 6 bottles of wine with us (and we bought more drinks whilst there) we were charged £21 for 'corkage' even tho they were screw off and we needed no assistance whatsoever for this from staff. Be be wary of this, because we queried it on the bill as it came under 'miscellaneous drink' Considering we spent £285 in the place I think it would have been good customer service to over look this. Whole place needs an update and a good scrub, maybe a few new staff who aren't afraid to crack a smile and mingle with their paying customers.

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Ashlouo . 2016-10-31

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After watching the game and after a few beers we ended up here for some tasty Cantonese food. I opted for chicken curry and chips my friend had sweet and sour pork and rice. Portion sizes amazing, service very good and food also excellent. Definitely worth a visit!!

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BelfastFoodTravelMan . 2016-10-26

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The dinner was quite nice, well cooked and nicely presented. The menu is extensive meaning that you could definitely find something that you would like. Most of the staff seemed pretty good but there was one male member of the waiter team who was abrupt and rude. The wife and kids were made to feel really uncomfortable by the attitude and behaviours of this guy, so we finished as quickly as possible, paid the bill (he was so surly when I was paying) and went elsewhere for coffees and desserts.In summary then, stay away from this place if you value good service.

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Colm M . 2016-10-22

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We have been eating from the Abacus for over 2 years and it never disappoints. It is always fresh, hot and delicious. I wouldn't recommend anywhere else.

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RCHLHMMND . 2016-09-29

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Three of us had simple meal last night. Unfortunately no vegetarian options but when asked provided me with sweet and sour vegetables. Tasted good and service was fast. Small but pleasant restaurant reasonably cheap

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Dolina P . 2016-09-25

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As a ethnic Cantonese I can testified that the food is way above my expectation. The stir fry watercress with preserved bean curd sauce in the first night and the same veg with Belacan sauce in the second night are top notched.The deep fried chill salted squid is good and the eggplant cooked with minced pork and salted fish is excellent. I can see the owner has taken great effort in making sure the food and ingredients are authentic and it may not be a wise choice for the first time European palate. Having said that I still recommend you all to try.The final puke is the crystallized sugar coated Taro at Chinese Mid Autumn festival night. What a treat, must try!

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manheiw . 2016-09-22

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Staying in the nearby Malone Lodge hotel and just wanted something tasty and quick to eat so we decided on a takeaway from the local chinese restaurant. Ordered the food and then went across the road to a small offlicence to buy a bottle of merlot and a snipe of prosecco. Then went across the main road to the Centra store to get water and plastic cups.Back to Abacus and food still not ready. Waited at least 15 minutes more before the food arrived. Back in the hotel I opened the cartons and first noticed that there was no aroma from the food. Then we noticed how grey/white everything looked in the carton. It was tasteless. Indeed we hardly ate any of it. Without doubt this is one of the worst chinese meals we have every had. On the basis of this meal we would not recommend this restaurant. (just to say that we ordered chicken with ginger and a sweet and sour chicken. Not really difficult to get right!)

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D-Colin-M . 2016-09-12

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i visited recently for the first time off a recommendation from a friend. I entered and asked for a basic selection of food and a tub a tub of gravy. The guy tking my order was rude and stating they simply would not sell me what i asked for even though everything i asked for was on the menu. An absolute joke and i will never be back and i wont be in a position to recommend it to anyone

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Clive A . 2016-09-12

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Terrible customer service! The the two men who served us are extremely rude! Especially the guy with the glasses. We won't be going back.

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Fabian D . 2016-08-21

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Visited Abacus 13/08/16 when on a trip to Belfast for mums birthday from Scotland. First bit of advise, be prepared for huge portions, you def get your monies worth! This is by far the best Chinese meal I have ever had, and everyone in our party agreed, so tasty. The service was fantastic, we all smiled and laughed from start to finish with the banter and it made a great end to our trip. Highly recommend it and if ur in Belfast, you would be silly to deny yourself the best meal with value for money!

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Kim T . 2016-08-14

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Nella tradizione dei ristoranti cinesi , anche questo si distingue per la gentilezza del personale . Siamo arrivati molto tardi , ma ci hanno serviti ugualmente con grande cortesia . Il riso fritto alla maniera di Singapore era molto buono e curato .

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Fabio G . 2016-08-08

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Our family always come to abacus for special occasions and the service/food are always outstanding. We came here again in July for my graduation and the staff were (as always) both extremely pleasant and efficient. The menu is extensive and seriously tasty! I genuinely cannot fault this BYO restaurant and highly recommended it!

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Omckenna . 2016-07-06

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Came here on vacation from Los Angeles and definitely surprised by the quailty of Chinese food served here! Any expats or vacationers craving chinese food should give Abacus a try.

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Nathan Y . 2016-06-30

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A great meal and good value. The genuine smiling service puts the Abacus above its competitors. The menu is extensive and the service good.

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Inspector2Cumbria . 2016-06-26

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They got out order wrong, phoned up to explain and was met with hostile accusations of lying. Agreed to remake the parts they got wrong, went down to collect again and refused to give the food which was made incorrectly. Phoned once again when home to complain about this and was met with complete aggression/accessed of lying about the initial order - despite evidence from the docket it was made incorrectly. We've had issues with staff here on a number of times and will never be back. Absolutely disgusting.

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Julieonavoyage . 2016-04-15

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Seen a few not to fantastic reports but have to say we went the family and my daughters fiancée and the meal wes fantastic,a few had fresh fish dishes and not cheap but beautifull,boned at the table at no extra cost,service was very good and the meal was excellent,will be back again,

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davey115 . 2016-03-16

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My companion and I both ordered chow mein which appeared to have been dowsed in equal quantities of soy sauce and black bean sauce. The beef on the plate next to me had absolutely no substance and I don't want to know where the pork on my plate had been.

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theladydalby . 2016-03-16

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Went to this restaurant on a recommendation from a friend. Service by waiting staff was good, food was ok but not the best I have ever had. The main problem arose when I asked for the bill.It was presented to my colleague and I and we paid giving a £5.00 tip on top of what was on the bill.As we walked towards the exit door we were challenged by a male who stated he was "the boss" and said that we had under paid by 50 pence (half of £1.00). And that we had not been charged for a more expensive dessert that was not included in the 'set meal for two' we had taken.I explained that we had paid, in full, and with a £5.00 additional tip, the bill presented to us. And that was the end of the matter.But "the boss" stated it wasn't his fault, but that of the waiter who presented us with the bill. I explained that was not our responsibility but was his. He then stated it wasn't his fault but that of the waiter??? I explained as he was "the boss" and that the staff and their actions were his responsibility and not mine.He then stated he was NOT "the boss" and that he only collected money???The disagreement continued for a short times and led to him losing the plot totally and stating that we were no longer welcome in the premises at the time or in the future and that we should leave and never come back.This action was as a direct result of him realising that I/we the customer(s) were in the right. He had backed himself into a corner with no alternative other than to banish us from the premises. This over the top behaviour was totally uncalled for. I would comment that his people skills and customer management are the lowest that I have ever encountered anywhere.I certainly would not recommend this restaurant or the experience that my colleague and I experienced, to anyone. This is a restaurant best avoided and this review is entirely related to the way "the boss" conducted himself at the conclusion of our visit.I definitely will NEVER go back there and to those of you who read this review I would warn, be wary.

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cammy321 . 2016-02-29

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My favourite Chinese in Belfast, I love this place. It is very handy to where i live, the staff are always really pleasant and of course the food itself is great. I usually go for the honey chili chicken which is delicious and the portions are very generous as well.If your stuck for a chinese in South Belfast i'd highly recommend it for a visit or delivery.

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aidanmac101 . 2016-02-25

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