Abacus Cantonese Restaurant in Belfast

Got a take out a couple of weeks ago. Horrendous. Tiny portions and hardly edible. The spring rolls are those nasty tiny ones that even Iceland would be embarrassed to sell. Very expensive as well. Even though the portions are small we didn't even eat it all as it was so blah.

They are all racists in there, and if you order take out, they’ll give you another order. I ordered beef fried rice, they gave me something else

This is one of the nicer Chinese restaurants around with tasty food. But they now have a 10% service charge added to all bills even just for a group of 3. Have noticed this starting to come into different places. Wouldn’t eat inside here again unless they change it.

great food plenty to eat and taste good too.....

Unfortunately both the vegetables and chips were underdone, the chips especially so, and the hot and spicy sauce was neither and watery as well.

Así que esta fue la segunda vez que recibí un pedido con artículos perdidos. No solo faltaban artículos, sino que la salsa de curry que eché por toda mi comida era tan salada que no era comestible. No iba a llamar, pero pensé que sería mejor hacerles saber, ya que no quería que eso sucediera para otros clientes. (Pensando que estaba haciendo bien en caso de que no hubieran probado la salsa) de todos modos, llamo y estoy explicando que esta era la segunda entrega recibida y faltaban artículos y expliqué el problema con la salsa. Yo había pedido específicamente galletas de langostinos con mi orden. Que me dijeran que conseguiría galletas de langostinos gratis con un pedido de más de £ 20, así que pensé brillantemente bajo y mira. No llegaron galletas de gambas. Le expliqué esto en la llamada con un hombre, no estoy seguro de su nombre y me dijo que no conseguiría galletas de langostinos ya que mi orden era 19. 80 con entrega ( 22 . 80 ) Luego expliqué que pedí pagar galletas saladas de langostinos pero me dijeron que los liberaría. Derrotar el propósito de pedirlos. En esta etapa un lamento habría sido suficiente, sin embargo su respuesta fue bien que no era yo en el teléfono. Luego expliqué los elementos que faltaban de antes y una vez más se me dijo bien que no era yo. En este punto creo que esto debe ser una broma. De hecho, tuve que tomarme un segundo para procesar lo que realmente estaba diciendo. Le dije que una disculpa no faltaría. Y dijo que no lo siento. No estaba aquí cuando te pasó eso. ¿Perdón qué? ¿Pero no trabajas allí y representas al restaurante? ¡Como vamos! Luego expliqué que la comida no era comestible con la salsa de curry siendo tan salada y su respuesta fue sí bueno no estaría en desacuerdo con ese sí. Dije bien que no te disculparías ni lo arreglarías y su respuesta fue no. Le dije que sí sabes que hay un cliente que dice que siempre tiene razón, (ahora créeme que sé que no siempre es así) pero fui educado al explicar mi problema y no estaba tratando de ser incómodo, solo quería hacerles saber como sucedió más de una vez. Su respuesta fue no, no creo en ese dicho. Jajajaja. En este punto he terminado con la conversación. Como vamos. ¿Este restaurante no aprecia a sus clientes o quiere alguna costumbre. Estoy completamente incrédulo. Además de esto, mi pareja solo me acaba de avisar que hace un par de meses, cuando había ido al restaurante por un pedido, lo había hecho, tenía otro problema de anteriores cuando yo no estaba allí y básicamente le dijeron que no quieren la costumbre o necesitan la costumbre. Realmente aconsejaría aprender algunas habilidades básicas de servicio al cliente. Es horrible. Soy dueño de mi propio establecimiento de comida y mi personal o yo nunca nos comportaríamos así. Cuando nos equivocamos pedimos disculpas y tratamos de rectificar el problema lo más rápido posible. No soy de los que nunca escriben comentarios, pero nunca volveremos a usar su restaurante de nuevo y estoy disgustado por cómo me hablaron. Claramente no aprecia o necesita la costumbre!

Worth the wait. Best Chinese food in Belfast. Just order early

Excellent food , friendly service & reasonably priced.

Love the Abacus but I diverged from my usual choice to go for the Hong Kong BBQ Combo.. an expensive option.. but it turned out to be mostly bone without much meat at all

Food was delicious as usual and collection was on time. No waiting around which was great.

£3 for late delivery? My daughter works in the community & it’s important delivery in the window set. This is an embarrassment £3 for late delivery which was not to the level expected so can you please look at this further please

order was close to an hour late.. made order at 7pm and food never came until 21:10 was due between 20:00-20:20..

Tried 2 leave a proper review but characters limited, avoid at all costs!!! They are taking on more than they can cater for and when calling to find out where my order was 2 hours after ordering the member of staff thought I couldn’t hear them and was calling me crazy. Staff acknowledged they are too busy…. Why not just switch off and stop receiving orders from online until you can fulfil the orders already placed

I did like the chicken curry sauce 😋. The pork perking was too sweet for me. the menu should be a bit detailed for first time consumers. Overall it was okay 👍🏻

Great Vibe, Great Staff, Great Food

Food is always amazing and really great staff

Cannot rate highly enough. Food is always great value, top quality and service is second to none. Would highly recommend!!

Saturday we got a take away from here, it was really lovely, piping hot,good portions, tasty. It took time to get our food ,but we didn’t mind as was very busy and a good indicator of good food as a lot of people waiting. Have to mention how friendly the staff are. And thanks for the free soft drinks that were offered to everyone waiting on their takeaways, nice gesture. We will be back

Food was 90mins late, 3 of 5 items were cold. Awful customer service. No refund and will never order again!

Delicious as always and this restaurant is fast becoming my go to for Chinese food in South Belfast - in the face of a lot of decent competition

One of the best Chinese takeaway try the spring rolls with the curry sauce unbelievable

Highly rate the Abacus as do my boys who demolished half a duck

We love the food there, as always, and they do have some nice staff tbh, but not the one who served us today.

We were in at the start of the evening so there was no atmosphere (not their fault) but the food and wine were good and the service excellent

Ordered it waited an hour and no update on just eat so i phoned and my food was only getting prepared, if your hungry and want your food quick and dont want to wait over an hour and a half dont order it here

Tina was great , But the food was really good

Tuvimos una hermosa comida aquí. El filete con pimienta negra estaba tan tierno y delicioso. El servicio fue fabuloso y amable y la decoración es impresionante. Gracias por una noche encantadora.

yes first time they were late understandable good food takes time

food is absolutely superb best chiinese in belfast .××××

good food always early thankyou cannot get enough

Was told they forgot about our order because they were busy in the restaurant

Really great food, friendly and quick service with a nice chilled atmosphere. Some of the best Chinese food in Belfast for sure. Big portions sizes too so make sure you turn up hungry!

Really good food and great quality chicken! Have only had takeaway but really enjoyed it.

Great Chinese. Will be changing to here from now on.

First time here tonight couldn't fault

accidentally delivered the wrong beef dish (understandable mistake as its busy on a friday evening), called up and let them know and they brought the correct meal out in no time at all with complimentary drinks. great customer service. thanks

8 of us dined ther this week. 6/24. The food was absolutely delicious . Portion sizes could have been bigger but it was all very, very tasty. Service was quite attentive and seating good. Also it's quite expensive - averaging about £35 pp. The toilets were upstairs which wasn't great and they were smelly, with some of the facilities not working. This was very poor and off putting. All in all, we'd go back, but will inquire if the toilet facilities have been renovated before hand.

The food was mediocre in flavour. Among other things, we ordered a curry. I've never eaten such a bad curry. And that for £12.80 and without rice. The menu does not list what is included in the dish. For example, whether mushrooms, peppers or something similar are included. The waitress was friendly but rather helpless when we asked. We didn't get a satisfactory answer to any of our questions. Another £5 was simply added to the total bill. This was done without giving any reason. Unfortunately we cannot recommend this restaurant.

¡CHOCANTE! No hay palabras para describir cómo me habló PAUL Pedido a domicilio (primera vez) Llamó 40 minutos después cortésmente para que lo chillaran en el día de su padre. Este horror de un individuo debe ser consciente de que no todos tenemos a nuestros padres y luego me dijo que la comida se estaba cocinando. 5 minutos después llegó. Deja esto a un lado gritado Quiero decir gritado ¿Quería que mi pedido fuera cancelado en shock total en el que no confiaba, de nuevo me gritó por teléfono. Solo llamé y pregunté cortésmente cuándo podíamos esperar la entrega. ¡Me colgaron el teléfono! Con absoluta incredulidad de cómo me hablaron, devolví la llamada y pedí hablar con el gerente que era “Paul”. Dije con razón lo grosero que había sido conmigo, en este punto volvió a empezar a gritar y terminó la llamada en la que me dijeron que ***** fuera! ¡Nunca me había encontrado con un servicio y un comportamiento tan horribles en mi vida! La comida en sí estaba por debajo de la media.

Comida para llevar pedida, llamada después de 30 minutos para preguntar educadamente el estado de la entrega, nunca han sido recibidos con tanta grosería en toda mi vida... . ¿cómo nos atrevemos a llamar después de “15 minutos” (no fue 30! ) y ¿dónde creemos que está nuestra orden ... su “estar cocinado en la cocina” nos colgó y cuando volvimos a llamar para pedir hablar con el gerente ... aparentemente fue este “Paul” mismo ... a lo que luego nos dijeron que “vamos a la mierda nosotros mismos y nuestra orden se cancela” absolutamente escandalosa manera de hablar con nadie, claramente tiene las habilidades sociales de un burro y es incapaz de hacer frente a la presión! Desafortunadamente, la orden apareció de todos modos a pesar de que lo canceló, la comida era muy deficiente en algo como Paul el propietario! Nunca volvería a pedir desde aquí y sin duda no recomendaría.

Food was pipping hot and was absolutely delicious. Definitely will order again

It's my go to place for spicy food - you do have to mention you want it spicy though. One of the best Chinese restaurants in Belfast.

Very okay food, okay service and okay atmosphere. Looks more like a casino.

Loved it, can't wait to go back!

The curry was a little weaker than i expected but overall a nice meal

They have a big menu to display but many items weren't available when we ordered and hence have to keep changing orders. The satay kabab was okay to taste, the abacus special dish was indeed special as it was extremely sweet (felt as if it's a sugar syrup). The chicken noodles, on other hand, was so dry that we had to mix with the abacus special dish so that we can swallow it. The udon noodles was alright. The only good dish was complementary prawn crackers. Overall, it's a highly disappointing dinner. I have had better Chinese food nearby in Belfast. Atmosphere is good as it's completely empty restaurant and we dropped in as we didn't get seats anywhere else. I don't think I a going to return anyways even if I don't get a place on future for dinner.

unfortunately the food was not good,chips were hard and not cooked enough,the Beef in Blackbean tasted greasy and nothing like any Blackbean sauce Ive had

Inedible unfortunately - devastated to pay so much money for something we couldn't eat

Called in for something to eat on Sunday 21 April after a gig in the nearby Mandela Hall. It was late in the evening but despite this the staff were very friendly and accommodating. A wide variety of choices on the menu including draught beer. Service was prompt and the food was delicious and very reasonably priced. I would definitely return here

Black bean and salted chilli chicken are great. Chips were so crispy. The staff were so lovely as well.

Beautiful meal and friendly staff

Got special Honey Soya and Duck curry. Meat was poor quality for both. Dried rice was quite pale. Chips ok. Delivery was fast.

Salt chilli chicken and beef was basically just batter, rock solid, with hardly any meat. Wasn’t the warmest when it arrived either.

great food plenty of meat and veg.

My boyfriend and I love abacus Chinese! The food is moderately expensive for a takeaway but definitely worth it if you are sitting in. The food is absolutely incredible. I recommend the king prawn fried rice, although I personally need to add more soy sauce. I also recommend the Singapore chow mein - I tried them last night and they were 10/10. The restaurant has a very nostalgic feel to it. It has the wooden interior of a late 2000s Chinese restaurant which I just love, however on our last visit there was a raucous coming from upstairs. I found this very off putting and it frustrated me during the 10 minutes we were there, so I can only imagine how annoying this must have been for the dining in- customers. Altogether, with friendly and helpful staff, delicious dishes and reasonable prices abacus Chinese is one of my favourite Chinese restaurants in Belfast city.

Great food, fast delivery, will definitely order again.

Comfort food, after a busy day!

We were staying at a hotel round the corner and thought we would try this restaurant. The food was really lovely and the service was good. I would most definitely recommend

A very friendly staff with comfortable seating and delicious food. We were treated very well and this made our meal even more enjoyable.

Great place with authentic Chinese food, would highly recommend

The curry half and half’s are great

Hardly any sauce was very dry cold in places of the meal won’t be ordering again

Have been going to Abacus for some time , and can highly recommend it. Food is delicious. Paul & his staff are very accommodating.

I ordered salted chilli chicken but received salted chilli chips. Not happy

always early great service beautiful chow mein plenty of everything happy new year guys

Lovely place, lovely food, with lovely staff, whats not to love lol? Fell in love with the food here, they amazed u every single visit, which is mind blowing, as i m a chinese, trust me, i know whats good chinese food lol..the best in Belfast!!!

Great food, friendly efficient staff. Couldn't fault this restaurant

VILE STAFF BE CAREFUL before ordering from here, and especially if you are using a third party app like Uber Eats. The restaurant offers zero updates on your wait times and gets offended if you call to request an update. I actually had a verbal argument with the loser on the other end of the phone, who chose to raise his tone to aggressive. I hung up on him and then he called me back to call me horrendous names down the phone. Not surprising he’s unhappy, working in a Chinese, but that aint our problem. AVOID

Food arrived 80 minutes late and wasn’t the warmest either. Took 30 minutes to get a response from the restaurant regarding the order. Very poor!

Sorry, I accidentally hit "arrived late" when I opened the app. It wasn't, it was early and nice.

Absolutely ridiculous service!!! Food not cooked nevermind delivered after an hour and a half and had the cheek to have an issue with me

Super friendly delivery driver. Food delivered early and was piping hot and most importantly delicious. Great experience from both the restaurant and the service. Thank you!

Food was great, but being late on an hour & 20 minute estimated delivery time isn't great!!

Delicious food and warm hospitality!

The manager text me to apologise for a mixup with the driver and proceeded to call the druver stupid, not the brightest, and not the smartest. Over text message. Awful awful customer service. Food was nice but would hate to work for these gangsters. Avoid avoid avoid.

As always, wonderful customer service, lovely hot food delivered on time x

We were here for my mums birthday everything was lovely food and service was 5* will definitely be back! Highly recommend

Food absolutely delicious. Excellent service. Can't wait to come back.

Food was good, driver Keith was lovely

We were stopping at a hotel 100yds away, but didn’t like their menu. It was a Saturday night and we spotted this restaurant and didn’t think for a minute they would be able to accommodate us. We spoke to the manager and he seated us straight away, the staff were very friendly, efficient and professional. The food was delicious, we couldn’t fault it. If we visit Belfast again we wouldn’t hesitate to call back.

Excellent food as always and fast delivery! Will definitely order again!

Cold soggy chips , ribs tiny portion , pretty much pure bone , sweet and sour cold with watery artificial sauce. Last time I order here

Best Chinese in Northern Ireland 👌

Great food. A bit of difficulty in getting order right with staff member but sorted in the end. 3stars for atmosphere only because we were just buying a take out

Have so far been pleased with anything we have ordered and the food is always hot when it arrives.

Don’t bother ordering from here via Just Eat, they cannot cope with the volumes. We waited 2.25hrs for our order and barely an apology. The delivery man wasn’t even supposed to be working tonight. Food was usual great quality.

just not wanting it so early good food other wise

The king fried prawns were delicious. The fried rice with curry was ok.

I didn’t receive prawn crackers I paid £3.50 for

Ist time visiting Belfast, staying at hotel, near Abacus. Lovely Saturday evening, I walked around for over an hour looking for somewhere nice to eat but literally, after trying 7 restaurants, all fully booked - I began to think a chicken wrap and crisps were going to be my dining experience - when my lovely reception hotel staff rang Paul at Abacus and managed to get me a table for one person. Paul even met me at the front door. Waiting staff were very attentive, food arrived hot, plentiful and delicious, I was delighted. Would heartily recommend. Clearly a very popular local restaurant.

The reputation for this place is what gets you in the door and once you’re there you see exactly why. The cantonese decor is warm and welcoming and the staff are happy to help, the food really hits the spot and is music selection is top tier, Get the barbecue sauce

Reviu para españoles, un chino con comida no tradicional y no tiene nada que ver con los de España, los platos son por persona y mediocres. Otro concepto de restaurante chino que lo hace peor que los que puedes encontrar en cualquier barrio español.

The food is generally decent, but please explain to one member of your staff that in some circumstances a person may not hear a phone ringing, and it is not a productive use of anyone's time to give a rude and condescending lecture on the doorstep. Will order elsewhere in future.

The food here is very good the staff are really friendly and it has a good atmosphere

Food was cold and not up to the usual standard

Great food but delivery time is fairly unpredictable. Always come back for the quality scran

It tastes like home :) The king prawn chow mien 😋

Early delivery, fantastic food there was a mix up with the order but the restaurant had it rectified within 20 mins. Outstanding service

FOOD AND DELIVERY OUTSTANDING THANKS WILL DEFINITELY ORDER AGAIN

great food plenty of meat and veg