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The best restaurants serving Thai food in Hamilton North and East South Lanarkshire South West Scotland

2 Restaurants on GastroRanking

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5.0

39 Opinions

location-icon32A Campbell Street, Scotland
Thai
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My daughter and her boyfriend had a table booked for tonight (31.8.24) was a bit of a celebratory meal. Not the easiest location from Bellshill, so we paid for her taxi. She was told on arrival for her booking, that her table was running late. She was totally amenable, gave a contact number and went to a local pub. When she was eventually called to return for her meal, she was told they were running late due to a ‘big’ table and they could only offer her a cost reduction on another night. She was understandably upset by this, wandering about Hamilton with 2 bottles of wine in her bag because it’s BYO. When I called to raise my concern as a parent, I’d barely got to speak, when the girl taking my call told me to ‘Lose the attitude. Your daughter was seriously cheeky’ Plus a whole load of other totally inappropriate comments. Barely gave me a chance to speak at all. I was stunned! She then put the manager/owner on as requested. He ended up telling us how upset his member of staff was (she’d clearly recovered when talking to me!!!!) Then he asked us ‘What do you want me to do? I’m now running more late (because we were an inconvenience) and need to get back to cooking!’ Never known such a lack of customer service or common decency/respect in my life! Absolutely Disgusting!!!! What a way to run a business. I would avoid this restaurant at all costs if this is how they conduct themselves.

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3.7

4201 Opinions

location-icon41 Gateside St, Scotland
Thai
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Great service and delivery always go to spice of life Hamilton.