The best restaurants serving Thai food in Baillieston Glasgow City Glasgow and Surrounding
3 Restaurants on GastroRanking
4342 Opinions in 1 websites
Buchanan st, Scotland
Went today for lunch. Two people. We had booked a reservation and arrived at front entrance/ground floor. No one on reception. There was a sign that said ‘wait to be seated’. We waited and no one appeared. We then wandered upstairs to be met by staff who didn’t check our reservation and just sat us at a table. The place was cold, heaters were not on. We were given water then waited for at least 20 mins for an order to be taken and that was only after catching the waiters attention. I ordered tapas and my partner order a two course meal. The tapas came with his first course then he watched me eat. We had to ask the waitress to bring out his main and by then I was finished so had to watch him eat. The staff seemed to be all over the place with no clear guidance to what each of their roles were or what tables they were assigned to. Seems there is no management or leadership and people are just left waiting. Even when we asked for the bill we had to ask twice to pay. It’s a shame because the restaurant has so much potential. Great location and good venue with nice food but with the service being so poor we won’t be returning.