Delivery
Pickup
Outdoor
The best restaurants serving Thai food in Southside / Newington Edinburgh, City of Edinburgh and Lothian
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
440 Opinions in 2 websites
Soi 38 has been one of our favourite takeaway spots in Edinburgh for years, but unfortunately, our recent experience has left us deeply disappointed. It feels like there's a lack of ownership or care, and the quality is no longer what it used to be. 1.We were initially told our food would be ready in 40 minutes. Being local, we always pick up, but we ended up waiting 1 hour and 15 minutes for our order. 2.The portion sizes, which are usually generous, were shockingly small. My partner's dish had just four and a half pieces of pork belly, and my panang curry was mostly vegetables. 3.To top it off, after the long wait, our order was incorrect. 4.We were also overcharged by £20. When we went back to resolve this, the staff seemed confused and it took another 15 minutes just to explain the issue. Despite showing them that the correct price on Deliveroo was £20 less, they kept insisting "that's the price." Eventually, they refunded us £15, but by that point, we were too frustrated to argue further. We've been loyal customers of Soi 38 for over six years, treating ourselves at least once a month. However, with the apparent changes in management or staff, we can’t help but wonder if our favourite restaurant is no longer the gem it once was.
2 Opinions in 1 websites
Lovely food all your favourite Thai dishes and more delivered freshly. BYOB meant it was a bargain dinner