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The best restaurants serving Pizza pasta food in Inverclyde East Central Inverclyde Glasgow and Surrounding

1 Restaurants on GastroRanking

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3.1

1893 Opinions

location-icon132 Drumfrochar Rd, Scotland
Pizza & Pasta
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I have ordered from here for YEARS. Nearly every weekend. And always sang their praises. Well tonight I received the worst costumer service of my life. Firstly my order was wrong because it had no sauce on it which quite frankly I don’t want to eat it dry, so I simply called and asked for a replacement as it was already getting cold and I did not want just a tub sent to me. They were shouting at me, calling me a liar and saying there was sauce on the kebab and then changed their mind and said actually we put a tub in. Nope you did not. After a lot of back and forth and explaining I’m a Loyal customer, nearly every weekend. They then said ok we will send a new order to you with sauce on but it might be a while the driver is busy, that’s fine. Which I then learned that was also a lie. Nearly 2 hours later no order. I called and he shouted down the phone you weren’t to get another order we told you that. Which I said well that’s a lie you said you would send one out. I explained I have just finished a busy 12.5 hour shift in hospital, I’m pregnant and I took your word and now your telling me you lied to me. He was not empathetic, couldn’t give sh**. So whatever staff you have working tonight. Learn manners and how to deal with customers because you’ve lost one. And genuinely upset me. Thanks for that.