The best restaurants serving Pizza pasta food in Keynsham North Bath and North East Somerset South West

I work close by so I like to go to b block on my lunch break, I have 30 minutes to have lunch so I sometimes pre order my food, I ordered food at half 11 to be ready for 12, I came down and they forgot to prepare my pre order, they then put this on and gave my order to someone else! I waited over 15 minutes for the food. I however thought this was a one off, I went back in on another day and walked in to an empty place so I was pleased it wouldn’t take long! They forgot to put my order on again! Waited over 10 minutes as I thought they may notice as I could see the poor women on the till was training someone, but no they forgot again and then tried to put it on after 20 minutes of waiting, I then asked for a refund which was done no questions asked, the only good thing out of it was the customer service from the lady on the till who was very apologetic, being a trained chef I do think the service is terrible, there is more chatting than serving. I will not be back to b block any time soon