The best restaurants serving Pizza pasta food in Queens Park Tandridge South East

I ordered a pizza on the 08/08/2024 from the Caterham branch, my order was cancelled on the app and I was told to call the branch to order directly. I called and no answer. Now they still took the money and 7 days later, I still haven’t received a refund. I’ve tried calling the store multiple times no answer. It now says that the number doesn’t exist. I have contacted customer services and again still no refund. I have contacted my bank but they’re asking for an authorisation code from the store. Simply appalling, I’m at my wits end. Never again.