The best restaurants serving Pizza pasta food in Central Chiltern South East

Similar experience to other reviews. Pizza not delivered after 2 hour wait, nobody answering the phone. Had to go to the shop myself and wait in the cold for the food to be cooked. Promised a full refund - still waiting for this after a month. Customer services also said it would be refunded .... still waiting. They are not responding to messages I have left. Shocking service.