The best restaurants serving Pizza pasta food in Hulton Bolton North West

We ordered from here at 4.30pm on a Friday for delivery. At 17.50 I called the takeaway and offered to collect. I was told it was out for delivery. At 18.30 I called back as I hadn't received it. I was told they would call back when they spoke to the driver. No call back. I called and cancelled my order as it would be too cold. I was told I would be refunded electronically. Over a week later and no refund. I Think I was just told I'd be refunded to stop me calling. Its not appropriate when people are spending their hard earned money.