The best restaurants serving Pizza pasta food in West Hampstead Camden London

Gran bar. Ambiente fantástico con DJ el sábado por la noche. Nathan dirigiendo el lugar era un anfitrión de primera! Volveremos la próxima vez en West H

Pedimos en línea, esperamos más de una hora, telefoneé al restaurante, dijeron que estaban demasiado ocupados y que habían cancelado mi pedido. Ni siquiera me iban a informar, ¡es solo porque los llamé por teléfono!

I got a call to say my pizza order would be a little late; I didn't expect it also to be almost stone cold. Given I live 500m away, that's totally unacceptable. No more orders to them from me.

I would give Zero Stars if I could. - Absolutely AWFUL customer service. Ordered 2 pizzas online last night at 8:15 but by 9:15 they had not arrived and I called and was told they were on the way. I waited another 30min, called again and was told that they would make my pizzas again and resend them right away. 45min later and still no pizza and no calls, so I call back. By this time, the people I spoke to were gone and only one woman was left at the shop who had no idea about my pizzas and everyone was gone. Never got a call from anyone, though they took my money. Today I still heard nothing, no one called or emailed me, I called once and got no feedback just was told to call back and to email the manager. Absolutely unreal, I just want my transaction cancelled and I have to beg to the manager whos away on holiday and no one even bothers to contact me 24 hours later even though the have my number and email. I get that orders get lost and mistakes happen, but to still be begging for my money back and have not been once contacted by the store or its manager in 24hours is absolutely shocking. DO NOT GO TO THIS HORRIBLE FIREZZA