Delivery
Pickup
Outdoor
The best restaurants serving Other european-cuisines food in Strabane Western NI
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
290 Opinions in 2 websites
The staff here were an absolute joke from start to finish. We booked a table of 18, we required 1 high chair and this was an issue for some reason. The restaurant wasn't busy so there were plenty of high chairs. Then taking our drinks order one of the waitresses got very fed up with us, we are a big group so of course it wouldn't be easy but we weren't rude or demanding or noisy. Then another waitress arrived to take our food orders, she continuously sighed repeatedly making it very obvious how inconvenient we apparently were to her. Once the starters came out, one of the waitresses asked a guest at our table if it was OK that their starter would be out within the next couple of minutes, my guest jokingly said no, obvious to us all that it was a joke. The waitress aggressively repeated "what do you do?" Until my guest got very uncomfortable and the waitress stormed off. The mains arrived next however the 2 meals for the 2 small kids (2 year old and 11 month old) were the last to arrive. We had assumed the kids meals would arrive with the starters to give them time to cool down, however this wasn't the case. We were waiting on the last remainder of sides to arrive and had decided we needed 2 garlic potatoes, we allocated the first one but no one claimed the second one but as we were in the middle of saying set them anywhere they will be ate, the waitress slammed the dish down and stormed off (again). We then ordered desserts however they took longer to arrive than anything else, although one of the desserts was forgotten so when we asked about it the same waitress with the attitude problem huffed and stomped into the kitchen to retrieve this and then slammed it onto the table in front of us. As someone who works in hospitality I know how challenging groups can be but there was no call for the behaviour we experienced as a family. We spent well over £500 during a month where not many people have money and we just wanted to give back to our community, we were treated with such disgust we will be contacting the managing staff on Monday to talk this matter through.