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The best restaurants serving Japanese food in Wilmslow East Cheshire East North West

1 Restaurants on GastroRanking

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4.5

256 Opinions

location-icon7 Bank Square, England
Japanese
outdoor_seating_238417takeaway_238417delivery_238417

We only go out with our children on special occasions so we were extremely disappointed our night was spoilt by a catalog of errors and kitchen chaos at Zumuko. We stood at the counter waiting to be greeted for 5 minutes. It was so cold in the restaurant everyone else had their coats on and my daughter was cold throughout. We asked for the heating to be turned on, which it was, then it went cold again. The food came at all different times. At Wagamama the staff inform customers the food comes at all times, but Zumuko didn’t say this was to be expected. So my husband waited for mine to come, expecting it to come any minute. It was 15 minutes later by the time his was stone cold. One of my daughters got her meal (the exact same children’s meal) 10 minutes after the other. The sushi was burst and not rolled properly. Drinks didn’t come promptly The bill wasn’t given to us so at the point of paying we had no idea what we were being charged for. We were just given an amount to pay and the children were so tired after the delay we just wanted to leave. The chicken used was grisly brown meat - really unappealing and stretchy. It’s a shame as in the past when we came to wilmslow Zumuku used to be really good. It seems to have gone off… Would definitely not be going again…. Would recommend instead to go down to Didsbury and visit Wagamama while you get much better quality food with better service.