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The best restaurants serving Japanese food in Harlow East of England
1 Restaurants on GastroRanking
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248 Opinions in 2 websites
So today decided to get a takeaway from Zenz. The last time I’d got one was a couple of years ago and it was good. Anyway, our order….. We ate our mixed hors d'oeuvres, found these nice but everything was a small portion. Moving onto mains, chicken chow mein with veg, super dry, and well undercooked veg. Shredded smoked chicken, nice but more sugar than Tate and Lyle. Singapore fried rice very dry. Chips, these just tasted of grease and half were just fried husks of potato. The pot of curry sauce was only half full. When I complained I was offered replacement food, which I declined, I wanted a refund thenthey really quibbled about how much we’d eaten and had to argue about quantities. Finally the person came back to the house to take what food we hadn’t eaten and to give a refund. The meal came to £54.50, I received back £32.50 The hors d'oeuvres for two were £19.00. And what surprised me as well was there was a £3 delivery charge….. on a £51.50 bill, that’s harsh. You may ask why did I not query the price, well I’d believed that I’d been told the cost was £34.50. When it arrived I queried the bill, but accepted, as it was good the last time albeit a couple of years prior. Never again…….. Didn’t even get a complimentary bag of prawn crackers.