Delivery
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Outdoor
The best restaurants serving Italian food in Hareholme Rossendale North West
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

8 Opinions in 1 websites
We initially come into the establishment to utilise the facilities of the driving range however when we arrived they informed us that there were no balls that we could use which showed their lack of facilities and disorganisation. I found the customer service skills of the bar staff very poor when ordering drinks and food as they didn’t have a friendly face and had a very bad attitude. They were very ignorant and instead of helping the poor chef who clearly had his hands full when preparing food for the busy pace the bar staff was too busy making conversation with each other rather than helping him out serving food which I thought was really inconsiderate. I thought the choice of attire for the employees was rather inappropriate and made us feel very uncomfortable as they were wearing clothing too tight. There was no toilet roll in the ladies toilets which has happened twice now since I’ve been which just shows the employees lack of attentiveness. We also had to wait an extreme length of time for a simple portion of chips which had been left on the side for 5 minutes without us being notified until we finally decided to go and collect it for ourselves. Overall coming from someone who works in hospitality themselves as a bartender, the service was extremely poor on this occasion and I think management should seriously consider taking on this feedback since I think a lot of people will feel the same way as I do. However it is a shame because it used to be a very nice and friendly place to play golf and have drinks where we all felt comfortable.