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The best restaurants serving Italian food in Elton Cheshire West and Chester North West

1 Restaurants on GastroRanking

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4.4

1473 Opinions

location-iconStanney Lane Little Stanney, England
Italian
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Arrived here on sunday after coming back from Manchester as we were all keen for a roast. On arrival the place was busy, we were early so were told there would be a wait due to our table still being occupied which was of no problem. We got told at 5:45pm there was no roasts left along with no lamb koftas, we were taken by surprise as it doesn’t state a time on the menu as to when the roasts stop so if they’re to be ran until 8pm then there should be enough meat ordered incase they run out of their supply early on- this isn’t the first time running out of roast dinners on a Sunday has been mentioned either. It is understood that it may be more busy than usual due to the shopping complex around the corner and people doing their Christmas markets however, this is not an excuse at to why roast dinners are out of stock when no exact time is specified. It got worse.. We were seated by a lovely welcoming lady who looked to be the manager, at this point no other menu items were mentioned than the above as being out of stock. We all decided what we were ordering after changing our initial plans. When the waitress came to take our orders she then informed us that there were no skin on fries left. Again, how can you run out of fries when this was early on in the evening, it affected peoples meal choices once again and was not impressed that this was something as simple as ‘fries’. We had a long wait for food however, it was all cooked fresh and was piping hot, thank god! The positives were that the food was hot and freshly made along with our waitress- so sorry I didn’t catch your name (blonde girl with pink French tip nails) she was probably up there with one of the best waitresses we have ever had serve us and we eat out regularly, you were a credit to the team and really went out of your way to accommodate us. This restaurant definitely lacks in customer service compared to our local- Shrewsbury, I’d return if improvements were made.