The best restaurants serving Italian food in Buckhurst Hill West Epping Forest East of England

Great restaurant, we didn't go for a while after it opened but so pleased we have now tried it. Wonderful service and food fron this Italian, the chef is from Sicily and has worked at some top London restaurants and you can tell by the quality of the food. Servie is also top quality. Highly recommend giving this place a try.

We came very late on Wednesday and the host was able to fit us in. What an amazing place been before had a great meal then. This time it was the food was amazing we could both not finish as the portion was so large but really tasty. The host and chef make this a must go to place. Great food lovely people. We visit from Edinburgh so can’t go regularly but would if we lived in the area.

A friend and I went for a meal last Monday 30th January. We arrived at 8.15pm and our order was taken very quickly, but not one thing was right. Both my friend and I ordered the vegetable and pasta soup, which on a positive note was delicious. However, my friend did not receive his at the same time. He waited patiently, then after ten minutes asked where it was. The waiter apologised, admitting he had forgotten. I had finished mine by then as my friend had asked me not to wait for him. For the main course, my friend ordered the vegan spaghetti bolognaise and I ordered pizza. My friend said his meal was tasteless and could have been hotter, and my pizza was barely warm, so I sent it back. I was promptly told that nothing could be done as the kitchen was closed (at 10 past 9?) so I mentioned that surely he still had access to a microwave. He commented that they don’t usually put pizzas in the microwave (Erm - I wanted it warmed up) but he did. For too long, though, as it was tough and inedible, so left it. We also asked for a jug of water. Along came a small jug despite there being two of us, and two dirty glasses, so we asked for two clean ones, which were then provided and should have been provided in the first place. Back to the jug, it was clearly a jug for one and not enough water for a whole glass each. For dessert, I ordered tiramisu and my friend ordered cheesecake, both of which were fine, but we had expected dessert spoons to eat with, not teaspoons… We had a 25% off voucher, which was why we chose Prezzo, but we will not be choosing the Buckhurst Hill branch again. The staff seemed in a rush to get rid of the customers who were left, so we didn’t order coffee, nor did we leave a tip, nor will we be returning, despite not being charged for the pizza I didn’t actually get to eat. Appalling service from a well-known and reputable chain.

Ladies meal out and what a disappointment… had to ask for cutlery and condiments.. soggy bruschetta and pizza partially burnt and extremely lacking in ingredients… added to this the chef seemed to be having a bad day at the office!!! Kept dropping pans and lids and seemed exasperated.. will not be back