The best restaurants serving Greek food in Hyde Park City of London, Westminster London

I booked a table for 15 people 3 weeks before the date for a Christmas get-together, and went there in person to speak with the staff and see the place: it looked cheap and sad, but I went on a early afternoon so I thought they were still setting up. When the day arrived I even called again to ensure everything was ok with our booking, since we were a large group. When we arrived at 8pm on a Saturday, the place was still sad, our table was not ready and other people were sitting there in the middle of their dinners, so we had to wait outside in the cold despite we were on time. Then we had to wait for them to move the tables around and decide how they were going to set us up. When we finally ordered, we discovered that they “ran out” of several things on the menu, despite the place was practically empty, and they knew very well we were coming. We asked for water and they didn’t bring a bottle or a jug, just a bit of water in tiny glasses. We went to the toilet and it was dirty, unkept, with long-term dust and dirt all around as if it hadn’t been cleaned in months. They took ages to serve the food, which was poor quality and very disappointing for a grill house: the hamburgers are small, the meat is dry, and stay away from the chicken soup because it is hospital-grade food. They didn’t bring cutlery to everyone so some people had to eat their hamburger with bare hands, and those lucky enough to receive cutlery had it thrown on the table without even a napkin. The place was CHILLING COLD, halfway through the meal we all had our coats back on. We complained but they answered there was nothing they could do because the heating was “already at max”. I was so embarrassed and mortified for having brought my guests to such a dive, I apologised over and over again. I don’t know how they got the good reviews they have, this place is awful and it’s not worth the money, avoid at all costs.

Very good and personalized service from the restaurant owner