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The best restaurants serving Fast food food in Freemantle Southampton South East

1 Restaurants on GastroRanking

restaurant_img
3.0

75 Opinions

location-iconShirley Road, England
Fast food
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Roosters is basically a knock off Nando's with a similar meal - spicy chicken in pittas, burgers , chips , salads etc and a choice of salads. Branding is very like Nando's - food can be quite good - its not at Nando's level but its a bit cheaper although they don't have a loyalty scheme. Ordered a chicken burger and fry's and was served by an Indian chap who turned out to be the manager. Paid with a card, and the machine said approved Manager insisted that the machine , said there was an error and I had not been charged. After some arguing , and the manager being very rude and declaring that he knew how the machine worked. I paid again. Guess what a few days later I discovered I was charged twice. Called and was told to come back to shop as they count refund on the phone. Eventually gave up and came back to Roosters , where I was refunded. The arrogant manager made no attempt to apologise and was quite rude. No attempt to compensate me for lost fuel, time etc, I was also refunded in Cash , probably as the manager doesn't know how to use the credit card machine or is covering up his mistake. The food is OK , shame about the management. Next time its the real thing - Nando's for me. It works out cheaper with their loyalty scheme.