Delivery
Pickup
Outdoor
The best restaurants serving Fast food food in Newbarns Barrow-in-Furness North West
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
23 Opinions in 1 websites
Order meant to be delivered for half 7, didn’t arrive until 8. The food was fine but we didn’t get the bottle of pop ordered with it and no one answered the phone when called afterwards. I called at quarter past 7 to change the address for the food to be delivered to because I had forgotten to change it on the app, a mistake I’m sure plenty of people make. During this call I was met with the rudest customer service I’ve had in a while! I acknowledged that it was my mistake and apologised numerous times for it, the woman who answered seemed totally fed up - she replied with “well you’re lucky because we were just going to send it out. Where do you want it” I apologised again and gave my address, she then said “right, ok bye” and hung up. The way she spoke to me was like I was a piece of rubbish she had stepped on. Absolutely unacceptable! If you can’t deal with customers then don’t work in a place that requires some kind of customer service! Had a similar experience last month, I gave them the benefit of the doubt and ordered again but I won’t be making that mistake again! It’s a shame because I’ve never had a problem with their food, it’s quick and easy and I’ve always got good amounts for the prices! the customer service lets them down massively!