The best restaurants serving Fast food food in Writtle Chelmsford East of England

Probably lunchtime fish and chips is better. Seems fresher than the evening portions. The chips are often slightly undercooked. Seems petty I know but why are the staff so miserable? No smiles, chats with customers. Shame as it has so much potential. Would also be nice if the owners or Managers responded to these TripAdvisor reviews. Would be if use to them to improve.