The best restaurants serving Chinese food in Frome Keyford Mendip South West

Best fish and chips we've had in ages, fresh and hot, excellent service and great value

Never again. Used to order from here all the time, but after the last time I won’t be again. First of all- replace the person on the phone, she is without doubt the rudest person I’ve ever encountered and not the brightest spark either. Ordered Salt and Pepper chips amongst other items, when arrived it was just plain soggy chips. Phoned up and explained that I had been given plain chips, not salt and pepper- said the same thing 4 times. 3 times politely and then quite irritated. You would have thought I was trying to explain a maths equation in Swahili. The girl spoke perfect English there was no language barrier, just pure rudeness. She kept repeating ‘what do you mean plain?’ telling me I was wrong and I need to look in the box, that I need to ‘look for the peppers and onions’ then proceeded to go and tell the chef off the phone that I was complaining and she didn’t know what to do as I was wrong and ‘just not looking’ (yes I could hear you) It got to the point where I had to explain what she could offer, either the correct order delivered or my money back. I told her she can take the chips physically back to see I’m not ‘lying’ and if that was Salt and Pepper they were awful and not worth the price as they had no seasoning, no vegetables. They were just plain chips. The black bean curry was horrendous anyway so spicy you couldn’t eat it and I sent the whole thing back and binned the new chips. Customer service non-existent. 0/10 don’t bother!