Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in Culverden Tunbridge Wells South East
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
19 Opinions in 1 websites
We have ordered from here on a few occasions purely because it does some decent vegetarian dishes. On each an every occasion the order always takes some time to arrive. This evening we made an order at about 6:20pm, which was set to arrive between 6:45-7:15pm. On ringing up at 7:25pm to find out where our order way, we were advised it was on its way with the driver who had left 20 minutes before. Concerned the food would be well and truly cold by now I asked when it would arrive. Long and short of it, staff were rude, unhelpful and cancelled the order for no reason before saying we could get a refund through just eat. No explanation as to why the order was cancelled other than being repeatedly told they were “too busy”. On asking to speak to the manager (who could be shouting “cancel order” in the background) the staff member refused before hanging up on me for a second time. I would avoid this Chinese at all costs. Staff are rude, ordered delayed, cancelled and if they do arrive, are rarely complete with everything you ordered.