The best restaurants serving Brasserie food in Massereene Antrim North Eastern NI

Made a family First visit here yesterday Sunday.We had booked a table for 7 people's and the member of staff seemed to know nothing about it Nothing was set up or ready and when we arrived at 15.00 hrs the restaurant was only 3 tables occupied.Noticed few tables were dirty unclean and some blinds shut tight which made the place very dark with the poor lighting we all kept our costs on as no heating was on!!!! Things that didn't please....cutlery short on table..some drinks served wrong...took One full hour before food arrived and it was all simple dishes my side order was delivered to me while I waited 5mins for the main. Food not great and family all disappointed have had better food in McDonalds and better. Service. Look Antrim needs business and a turnover to keep going but all I can say to the lady who owns this Pull up the service and food before you SHUT UP!!! No wonder you have 3 rating for scores on doors. I'm encouraged how to contact F S A to notify them this should be unrated!!!