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The best restaurants serving Brasserie food in Church End Redbridge London
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15 Opinions in 1 websites
We ordered a Take away from the South Woodford Nando’s ( x2 Half chicken meals) which we waited over an Hour for it to be delivered, only when it was delivered, one of the 1/2 Half was missing and replaced by Loaded chips which I did NOT order I called to speak to the Manager MARIOS which he refused to come to the phone and advised Thelma who tried her best to help to just tell me to complain. MARIOS attitude was disgraceful didn’t even try to help at all or try to arrange for the missing item to be sent out and this is why I am complaining, as this was a £50 order. The lady who answered Thelma was nice and tried to help but had to follow his instructions and therefore I was left to have Spicy Rice and Coleslaw. Nando’s need to ensure that All orders are checked before they are sent out as these mistakes should not be happening and as I live quite far from them and couldn’t even bring it back to complain. Absolutely disgraceful service and a dissatisfied customer.