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The best restaurants serving Arabian food in Courtfield Kensington and Chelsea London
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
20 Opinions in 1 websites
The reason for the bad reviews is this hotel is being sold and no investment has been made, told to us by staff. We dined here with Groupon, this being our third visit. The limited Groupon menu had lots of things missing when we tried to place our order, no fish or substitute (the waiter tongue in cheek offered to go to local supermarket to buy some) as I'm a pescatarian however l declined the offer. He struggled and felt embarrassed saying the chef can make vegetarian dishes, but couldn't tell me what the vegetables were, not sure if he had no idea or couldn't translate what the veg would be. Nonetheless, he brought out our starter which was pleasant, hummus and pita was the only identifiable items, my husband's meat starter didn't appear. We ordered drinks which arrived late, there was no Gin, so l couldn't have my favourite tipple, Gin is so widely available everywhere l couldn't believe they didn't have this not even standard Gordon's or Bombay! Our mains arrived, most of the plate was filled with saffron rice, although pleasant, l left veg as l didn't like the taste or couldn't decipher what it was and feared it may contain meat. My husband liked his lamb chops. We tried to receive our desert most items unavailable, had dry chocolate cake most of which wasn't edible as it was so dry. The waiter kept saying they were not a restaurant and didn't have a lot of stock so why offer Groupon! He also mentioned the hotel was being sold and the current owners don't care, this was very evident, soild carpets, lack of attention to cleanliness detail the list goes on... Another diner who was staying at the hotel placed his order, waited half an hour for his wine, he patiently asked when his food was coming each time to be told in 10mins. We left after and he still hadnt received his evening meal, concluding that there's so many restaurants locally he could've eaten elsewhere. I would advise other diners not to waste their time and money based on our experience, it's sad as we've eaten here before and enjoyed it, the owners should be ashamed, diners and guests work hard to line their pockets and receive less than standard service.