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The best restaurants serving American food in Parson Drove and Wisbech St Mary Fenland East of England

1 Restaurants on GastroRanking

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4.5

721 Opinions

location-icon1 Main Road Thorney Toll, Wisbech PE13 4AX England, England
American
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Really disappointed with our visit today. I’ve been lots of times before and have been a little less happy each time. We were there early, which I can appreciate means things are not quite ready or turned on so the 40 minute wait, whilst frustrating is explainable. It was also freezing so I spent most of my meal with my coat on. I asked the (very friendly) waitress for a flat white and she said they could only do latte or cappuccino which I was confused over as they are the same ingredients but when I saw that the coffee was made using an instant sachet it made sense. I couldn’t believe it but thought surely this will be reflected in the price…it was not…£4 for an instant coffee. Such a shame. They did not have hashbrowns (which is a permanent thing on a Monday or a Friday so should be reflected on the menus?) which was a shame. I ordered the pancakes which have always been a hit when I’ve had them before but on this occasion the bottom one was so crispy/burnt - again I think this must have been the first one, we all know the first one is always a duff but don’t serve it and expect the customer not to notice. I can’t fault the waitress she was doing her best. It was hard to not hear the elderly couple across the table from us complaining about their cold food and the missing honey butter from their pancakes. Felt sad for them. One of the waitress also had a hole in her leggings which doesn’t give good impressions. This restaurant has so much potential but they can’t seem to keep their standards high enough when it’s really quiet or really busy. I worked in a restaurant for over 10 years and can forgive a lot but £4 for instant latte means I won’t return again.