The best restaurants in Erddig Wrexham North Wales

I don't normally bother to write reviews but the service today was a repeat of negative experiences we've had here before. We arrived around 5pm and were promptly seated and our orders taken. Food arrived fairly quickly and was tasty as usual - all good so far. My issue however is that once you are served, the staff pretty much leave you to it. There was no follow up to order further drinks, nor an invitation to order desserts. I ended up walking round trying to find a server but no hope. In the end, frustated and annoyed, we gave up and just asked a lad who was clearing tables for the bill - although he then had to get a server to do this. Trying to pay was another faff, I asked for the automatic tip that they add on to be removed but the girl had to get a manager to do this. Such a shame that poor service is letting this place down. We were there for about 1.5 hours and just had one drink and our mains. Lack of attentive service left us feeling totally ignored and forgotten about. We would have ordered at least one more round of drinks (about £25) plus desserts, (probably another £25) and they would also have gotten their tip. Seeing as I'm having a moan, I'll add that the sparkler that the staff brought out for another table who were having a birthday left acrid smoke in the air for a good 5 minutes - really not pleasant when we were eating. I really don't think we'll be back, at least not during an evening service.

Awful lunch staff not very professional will no use again .staff chef behind carvery counter not even wearing a proper uniform, food cold .