The best restaurants in Hay Powys Mid Wales

Staff very good, location excellent! Food poor and expensive! Called in on the way to Hereford Hospital and in need of a drink and food. Ordered Fish & Chips with Mushy Peas. Drinks were Pot of Tea and a Coffee. Teapot was chipped around rim and lid cracked with dirty stain. Coffee ok, but very small cup. Fish & Chips arrived and it was obvious that the Fish and the Chips were frozen before preparation, very tasteless and covered in excessive batter. I managed mine as we were in a rush and I was very hungry. My wife struggled to eat hers due to the quality. The staff were very good when I complained, but all they were allowed to do was knock off the drinks price. Still had to pay £25.00 for two basic meals that were very poor! It is a shame that the food department lets the whole store down.

Very disappointed.☹️ dull boring deserted public bar. No prices displayed as required by law. THERE WAS A REASON. SHANDY £5.90 PER PINT Another pub on corner of Bridge St only £3.60, and much more lively atmosphere.

Fantastic meal. Great steak and best chips I’ve ever eaten! Lovely dog friendly pub. Staff very friendly.and welcoming. Beautiful coal fires on a very cold day.

Still waiting- over 1hr 20m later - having ordered two dishes….

Cosy vibes and does what it says on the tin :)

I wish we had looked at reviews before visiting. The negative reviews are very accurate. I think charging £9.50 for inedible, very dry, and basic thin bread with minimal fillings is over priced. Coffee was 'alright' but also overpriced for what it was. The table was dirty. The staff were disinterested to the point that it came across rude. Looks deceptively nice from the outside, but in reality there's no atmosphere. The only positive was that they sorted a refund for the food. I'm really surprised that they haven't addressed these issues considering how long these negative reviews with similar issues have been going on. In my opinion, get some fresh food (even if you simplified the menu) and charge at least 30% less unless the food greatly improves. Deep clean the premises and advise staff on cleaning tables more regularly. I appreciate not everyone loves their job and anyone can have a bad day, but a more enthusiastic customer service approach would go a long way to encourage people to visit again (if the food quality and pricing was addressed). Overall disappointed, but happy that a refund was provided.

Quite nice, a bit scruffy, but coffee good