The best restaurants in Belleek and Boa Fermanagh Western NI

I'm afraid I was very disappointed with my visit to the restaurant today because of the poor staff experience. I had visited Beleek Pottery restaurant many years ago and had great memories of it. This time, while the food was nice enough, the service was terrible! Three examples - when I arrived there were several people ahead of me trying to alert staff that they were looking for service. I added my voice and someone finally came out removing their ear phones, which I assume was the reason they couldn't hear that people wanted service. I ordered a quiche and salad which was fresh and tasty enough, and a lemon meringue which was OK but obviously several days old with sodden pastry and soft meringue. I asked the waitress if I could wait to take my coffee until I had eaten the main course. When I came back for it, she handed me the same cup of coffee which had been sitting on the counter for at least 10 minutes! I asked for a hot cup which she got for me, but I was astounded that she didn't think to pour me a hot cup of coffee. Lastly, a large group of tourists came in while I was eating, probably from a bus tour and they were queuing up. I had noticed that the top tier of the restaurant was roped off, but despite the arrival of this large group, no one removed the ropes. I also noticed dirty dishes piled up at the hatch not being washed for some reason also. So I would say, these staff need to be trained. They were friendly enough when I spoke with them, but clearly hadn't a clue how to give good service to customers. Given that most of the customers are probably tourists, Beleek Pottery can do better than this in terms of staff training.

While the cook was gone, the boss cooked us 5 nice and very good dishes. THANKS

Best food in Belleek taste amazing