The best restaurants in Grangetown Redcar and Cleveland North East

Best takeaway place in teesside as far as I'm concerned, never had a bad experience from Pavs in my 16 years of using this place. The food is amazing with large portions of near enough everything and the prices are not bad either, only thing I could think of changing would be to swap the 14" family size pizza option to 16" but that's just me being greedy 😜

some of the best food i’ve had unreal

Ordered on there app and got a collection time of 21.04 got there at 20.55 and sat waiting, finally at atound 21.10 a member of staff acknowledged me i said Ordered on the app. Lady asks what app and i explained there app / web site lady starts looking through orders and says havent got mine. Explained and showed them the order online to be made out to be a lier, she said that i placed order and said its still in the basket as they dont have it. Showed them again it says order history and showes time of order & time to collect and even says at bottom to press to re order. Again made out to be a lier, said they would take order there and make it asap, got our order home to find no kids drink with the kids meal, the chicken satay was full of chillies when i showed them exactly what I wanted in the chicken satay and chillis was not on there, i can normaly take hot food but my god this blew my head off. Its never been that spicy before ( maby they done this deliberately due to the issue with the app order ) my mouth has been burning, my toungs on fire my eyes watering its made my tummy burn and feel sick, been struggling so much the food has been wasted and gone in the bin as its just not edible..so disappointed and £16 down the drain. Cant even speak to call the restaurant my mouth is in so much pain. Reply to there response: why would I delete the review when your system obviously had a fault as it showed order, order number and even a collection time so order had gone through. Also no apology about the missing kids drinks or even we that we could get them next time we ordered, no apology about the amount of chillies is the satay, all yous are bothered aboubis removing a negative review and not mention the missing items