Sunshine Inn in Redcar and Cleveland

Ordered on there app and got a collection time of 21.04 got there at 20.55 and sat waiting, finally at atound 21.10 a member of staff acknowledged me i said Ordered on the app. Lady asks what app and i explained there app / web site lady starts looking through orders and says havent got mine. Explained and showed them the order online to be made out to be a lier, she said that i placed order and said its still in the basket as they dont have it. Showed them again it says order history and showes time of order & time to collect and even says at bottom to press to re order. Again made out to be a lier, said they would take order there and make it asap, got our order home to find no kids drink with the kids meal, the chicken satay was full of chillies when i showed them exactly what I wanted in the chicken satay and chillis was not on there, i can normaly take hot food but my god this blew my head off. Its never been that spicy before ( maby they done this deliberately due to the issue with the app order ) my mouth has been burning, my toungs on fire my eyes watering its made my tummy burn and feel sick, been struggling so much the food has been wasted and gone in the bin as its just not edible..so disappointed and £16 down the drain. Cant even speak to call the restaurant my mouth is in so much pain. Reply to there response: why would I delete the review when your system obviously had a fault as it showed order, order number and even a collection time so order had gone through. Also no apology about the missing kids drinks or even we that we could get them next time we ordered, no apology about the amount of chillies is the satay, all yous are bothered aboubis removing a negative review and not mention the missing items

Outstanding food. King Prawn Black Bean and Kung Po are my favourites. Always hot and super fresh. Really good quality and delicious. 👌

What the hell happened to sunshine ! 🤢 curry onions and mushrooms looks like somthing my dog shat out !

Was always my go to Chinese have been getting the same food here for years but not anymore it tastes nice yes but the price has gone up and portions are way smaller the stuffed crab claws used to be massive they are now like a mcdonalds meat pattie we were shocked and no sauces in the main dishes will be trying a new place next time! My order is always over 35pounds aswell so 43 quid down the drain tonight

Great value Chinese food. Chicken Ma Lad is my go to dish. Superb choice and food is always great.

By far the worst Chinese we have ever eaten way too much 🌶 🌶 🌶 🌶 always used this one but tonight's was a joke with the spice!!!!!chips were cold too.

Stay away! Owner is snotty ! Food is flavourless gloop. Wouldn’t even give it 1 star!

Lovely food . Chips still warm enough left for the next day definitely ordering from there again

Disgusting service order a meal for an hour delivery hour half later phoned to be told our order was cancelled. We order regular. We did but not any more

everything ive had has been faultless

Never answer the phones . Always late

Best Chinese takeaway in our area. Prices are brilliant. Highly recommend to any one and everyone

1st time ordering from here last night food was gorgeous amazing hot will defo order again

Polite owner. Fast and efficient service.

Good food at good prices. Extensive menu

Love there sea food special really worth the money

Good food good value for money friendly sfaff

Absolutely beautiful, came on time, Excellent Portion, highly recommended.

Absolutely lovely. Not had a bad experience from here.

First time trying it dont think will order again

Food was pre ordered for 6pm delivery and finally turned up at 7pm. Some items were sent wrong and some not sent at all. When contacting the restaurant they refused to send or refund the items only offering to give them free of charge if we ordered again. Of the food we did receive the quality was poor. The chips were dry and the sauce portions were minimal. Thank God we ordered through just eat who were able to provide us with a partial refund.

The best chinese in middlesbrough by far

Ordered food at 17:45 for delivery, told it would be an hour as they were busy at 18:50 I rang to check where my order was. I was informed it was 10mins away. At 19:25 still no food so rang again to be told definitely 10mins and the driver would be ringing me to confirm at 20:10 STILL NO FOOD...... I phoned again to be told the driver was in his way back to the takeaway shop????? I cancelled the food. Absolutely Shocking service. Not even an apology.

Never had a bad meal and also always been given a good portion.

Good food, prices, beverages of quality taste, but they have a bit of miscommunication between the kitchen and front desk.

Great food,clean premises, family enjoyed, recommended 👍

Ordered my family on Saturday night meals from here my son had had them from here before but I hadn't and how nice is was gorgeous I'll be swooping my recent takeaway to this one I througjlth recommend it

Food is amazing staff very friendly

I come from China,i think the restaurant is the best in Mbro

Lovely food from a clean kitchen at the right price.

Brilliant Chinese prices are good and you get decent size portions and they always deliver within 45 minutes and always get a freebie of them wouldn't go anywhere else .

Its allways been great, but however its going down hill. Food has been getting delivered really late, you pay for a 2lr and only get a 1.75l a total rip off!!! Food has been slightly burnt and hard and sometimes they forget little things off your order.

Amazing food, mssive size portions, delivery within 45 mins. 5* from me.

Don't ask for delivery if you're not willing to wait at least an hour and a half and not their always promised 45 minutes!!! If it's going to be that long Sunshine Inn... don't lie about it. Needless to say I will not be using them again.