Zinger wigan in Wigan - Phone Number, Reservations, Reviews

Donner wrap barely had anything on there and my slush wasn’t red and blue it was orange

Milkshakes are perfect, cheap and well worth it

Order took 2and half hours to arrive, everytime rang different reason for delay

still waiting for order and can't get through to the restaurant as mailbox is full

Absolutely no consideration with the costumer. not even a message to warn the delay.

No realise until it was too late but They take more money off me for my food I think because I am not from the uk, please check your orders

order placed at 17.20. eta 18.20 - 18.40 delivery wasn't till 19.07!

love food. Well worth the wait, arrived hot. friendly driver too

We ordered our food at 8.37 pm on Just eat, the delivery arrived at 10.40pm. We rang twice, we had someone very rude, proper liar saying the food are on this way, then we rang again and saying the delivery is behind your door but no one was there. We rang the shop the guy does not want to take back his goods who looks so messy and some piece were frozen, the fries soggy a dog who do not eat that take away. We requested a full refund and ask him to collect back his food and no one will eat them, he refuses and pretending his food are from fresh meat. I did not believe one word, i went on the hygiene rate and this place has got 2 stars. If you want kebab i will recommend you to find another one as the staff is nasty, the food let you down.

Ordered from Zinger Wigan that's less than a mile from my address at 20:37. I waited until 21:25 like it suggests on the app. I rang the shop was told it had left should be here in few minutes, 5 calls later it's now 21:50 called again said he had phoned driver will be out side in few minutes. 22:15 called 3 more times and the shop didn't respond completely ghosted our calls. 22:50 after thinking we had been fobbed off knock at door food arrives stone cold and I mean like not edible gravy had congealed. Rang back spoken to like it was my fault completely understand sympathetic said it had just been cooked so I challenged him and said then why did you tell us over an hour ago it had left your shop ! Said I could have half my money back so I refused that as I clearly wouldn't be eating this food so I asked him to take it back and he out right refused. I told him I would contact just eat the day after. After several emails to just eat I was offered £12.89 compensation for my order of £34 I was fuming asked them to escalate this and I kept getting the same response sorry your unhappy but it's policy. So I called Zinger the same day at 4 pm and he was nasty on the phone to me told me to call back when his shop opens to date I have had no resolution it's outrageous that just eat who gave this shop a 4 star rating when we went on Wigan councils website it has a 2 star hygiene rating and looking at the reviews I wouldn't of ordered next time I will definitely not use just eat and I will encourage my family and friends to avoid it just just eat but Zinger Wigan. Customer service is not existent you don't even have a phone number to get through to a real person have to hide behind emails and you need to review your policy if I ordered directly with the shop in question I would have gone back with my food and demanded a full refund but seen as some of your partners don't want to accept the food back is a big problem it's like getting back from a supermarket and having rotten food and not being able to take it back I didn't pay for fast food to have it cold

We ordered our food at 8.37pm, the delivery was between 21.20pm to 21.40pm, we contacted them 3 times, twice they told us it s on his way, it is now 22.38 pm and we just received our order at 22.40pm, i am not happy at all with this order!!!

Always fresh and great service. Love their burgers. Thanks Kane for swift delivery

ordered chicken shwarma and it was a small portion, ordered 2 large milkshakes and they sent 2 small ones, so rang them up they said they was gonna send replacements and I have rang up 3 times after being sat here waiting for and hour and half and each time they saying they gonna be sending delivery driver out, and now I've just rang back and still not answering to my phone number so won't be going to this place again

ordered just after 8pm, told food would be with me by 2025 - 2045 turned up at 2118

first time ordering here food lovely and 5* too the delivery guy thank you will be ordering again

brilliant service, my house is a fair distance and was still hot

Just eat wont let me edit review. 5 star

didn't receive all my order an it was cold they said they would send the rest of my order and they didn't but tuck my money. don't order from this place there a joke of a fast food restaurant

ordered from many places this is the best no missed items food was amazing

Wrong topping put on my food Undercooked dough and RAW CHICKEN AVOID THIS PLACE DISCUSTING

I really don't recommend it, I waited an hour for my order and it arrived cold😡😡😡😡😡

Amazing food very filling js long wait

Ordered a takeaway from here and then only bought half the food after on the uber eats app it says it comes with fries and a drink that was no delivered

everything was fresh hot and unbelievably tasty will definitely be ordering again and trying more of the menu.

always hot, always read the special requests, always early delivery. yet again best takeaway in wigan.

Chips on both meals where cold and hard

Really tasty, good quality food, hot and on time always.

Good food hot and nice thank you

Food arrived early . there was plenty of it and it was also piping hot

very nice place, food is cooked well and staff are good lads, would recommend 👌🏼

Arrived around 40 minutes after the latest delivery time. Around 2 hours between ordering and delivery. Food was lovely though!

best ive had in a while will be ordering again 👌

Everything tasted really good, good quality, great value for money.

Every time we order from here it’s late. And every time we ring it’s the same answer “the driver is on his way” . Last time he was on his way for over an hour when i live 5 minutes away! I asked the delivery driver when he got here when he had set off and he said 5 minutes ago , told him they’ve been telling me he’s on his way for ages and he said they do this all the time and even he gets annoyed with it , probably because he gets all the grief !

Great quality food, really nice and friendly staff, prompt service, would recommend them every time 👍🏻

The food is excellent from them, but every time I order food from them it's is always late, 35 minutes late this time, they should do if it's not on time you get it free, I bet they'll start delivering on time then!!!

I won't use you again last time was late n still mot arrived phoned zinger up sd driver left at 9.36 and still waiting

delivery driver was nice, but can't recommend the food sorry

Food was over 2 hours late, chicken was undercooked couldn't eat it and garlic bread cold. No chilli sauce on burger. Never ordering again.

it was on time just, food was piping hot only thing I didn't get was a fruit shoot but I did get a can of tango in place of it so a win for me haha. I'd order again but I'm out looking for a good zinger burger but most takeaways like this one cover it in sauce not quite what I'm looking for but will order again for things outside of chicken. I'd have to try the kebabs to see if it would be my regular or not, but not for chicken. but glad I tried giving the reviews of missing items but was good

great food delivery man was amazing 9/10 deffo order again

Food is piping hot and really good, service is very good, staff extremely friendly. Loved it, definitely gonna order again and again :)

food hasn't arrived at 14 Dorothy walk so where is it

Incomplete meal again 😒. However food is hot and came on time.

Great food bit let down I only receive one part of meal my main. didn't receive my desert. food great when all received I don't order much as I work on a tight budget and when I do put a order in it gets let down. all other times food great but today I was tired and hungry and let down by service. hope next time I get the meal I wanted and paid for to. they could of sent me something to replace order than send nothing at all disappointment I hope for better service next time not so happy custom

lovely workers go here all the time and don't see thar changing :)

over an hour late and forgot my drink

Food was sub standard, chips were cold and literally tiny in terms of portion size. We got the family pizza deal and it was just a rip off. First time ordering but absolutely the last.

Food is really good from here as well as their milkshakes. And Delivery Driver with the Blue VW was very friendly.

Delivery guy was great. But I asked for no onions on my pizza and they put them on

Great food would defo recommend and will be having it again

foods fantastic great food and deserts very happy customer friendly service on the phone. definitely my favourite place I give 10 out of 10 for great service and food come and check it out your taste buds are buzzing

Rang as I didn't receive my chips or can which clearly states on uber and gives no option to change to a meal as advised by the restaurant. Very spicy kebab which I wasn't expecting, garlic bread no taste at all. Did arrive very quickly and was boiling hot

Over an hour late but food was great as always

Food was amazing as usual time to be delivered was 45 mins later than told

absolutely appalling service ordered many hours ago still havnt received will never be ordering from here again as mentioned earlier very disappointed

Awesome food, delivered with care

It says it has arrived when it has not

Food was freezing when it arrived

Today is the third time my order has had mayo added when I have called and requested no mayo. They take note of my request then deliver it with mayo anyway. I'm allergic to egg, third time the food has gone in the bin. Not ordering from here again.

Generally good food, I’ve ordered from here 20+ times, but every SINGLE time we ask for no mayo via a comments section via Just Eat etc (I know it’s on the menu) they do not do it….. tonight, I thought for a change I will ring the restaurant and ask them by phone to not put ANY mayonnaise on anything and despite ringing, we have mayo on our burgers ….

The food took 2 hours to turn up, the delivery man said we've given you a free milkshake as an apology...I'd already paid for it.

The guy on the phone was nice to me. He even rang the driver to get a time on when it would arrive. But way too late for me not to put it on here. Which I dislike doing because he was helpful.

Brilliant food, good kebab dish, good wrap, will try again but if late a second time that's me done

Nice food Delivery needs to be to faster, need more drivers over half hour late

My food was cold and my slush was melted .nice delivery man though and decent time

Honestly best place in wigan food is amazing and staff are epic

Shocking rude and poor quality , oh and two hours late! Never again!

Always get the peri peri chicken from here, it's really nice

I rang the restaurant at 10.40pm they said the order was on its way and will be with us in 2 minutes. I then rang back at 11.10pm as the order was still not with us. Eventually arrayed at 11.15pm food was cold and stale

Nice food good value nice and hot on time also got a freebie

Amazing food nothing is to much trouble for them always look after me when I go in there or order via phone

Always late arrival missed things off order rude on phone food over cooked or undercooked and always cold

Placed an order at 6pm and at 9pm order still not arrived. Delivery was supposed to be at 7.15pm at first then knocked back to 8pm then got told was out for delivery at 8.15pm still hadn't arrived by 9pm was told on its way they was very busy. I understand places get busy but over 3 hours for an order is an absolute disgrace

This was a pre-order so I don't know what is the restaurant excuse when you had the order in yoir system at least an hour before the delivery time. Also, the food was a going cold.

Not happy at all rang after 30 minutes of being late to be told it would be leaving in a minute then to have to ring another 40 minutes later to be told it's only just left. Not happy.

Firstly lied that food was on the way and then when I rang for the 4th time was told to hold whilst they call the driver but just kept me on hold didn't even bother ringing the driver as could hear everything..over 2.30mins later and still not arrived though driver supposedly left over an hour ago. When I rang was told your address is far we don't usually deliver there If that's the case then don't except the order or just call and say don't make people wait about

I wish there was a 0 star option. Because they don’t deserve 1 star. Ordered from just eat and its been 2.30 hours now whilst we are round the corner from them. We rang up 4 times and the guy put us on hold and pretending to contact the MIA driver who apparently left an hour ago. We could hear everything there was no effort made to deliver a good customer service. Really disappointed. You really need to work on few things to get good reviews. Before ordering from this olace please check reviews on just eat.

Delivery was 2 hours and 45 minutes late. Food was freezing cold. Had to bin it

Always late for more than 30 min.

2 hours late when we only live basically around the corner rang the restaurant twice and they said it it was only 5 mins when it continued to be 20 mins - food was ok but wasn't worth the wait

At 17:20 and still no food even after being told the food is with the courier 25mins earlier, the shop is a 9 minute drive from my address, was told it would be here at 16:55! Really disappointed in the level of service and communication. I will not be ordering from this shop again. I want a full refund.

was only delivered at 10:20 even though it was telling me to enjoy my food at 9:45 ..I had to call take away to chase it up

I don't want to even give a star for this order was cold donner kebab had to order sauce and salad separate because had no option for kebab to come with these. So paid for the salad and dip extra. The donner was very thick slices which wasnt appetising at all. Then the salad didn't come with the platter fries was overcooked expected chicken to come with rice but was just chicken. Just under £33 order wasted

Lovely food at good prices. A good selection and nice variety of food

Very tasty good size portion really enjoyed it

Order did not come I would like a refund

Was 30mins late however that was completely out my mind when i tried the Absolutely Brilliant food. Honestly best takeaway iv had in a long time. We had the platter, cooked perfectly, food was delivered hot. Missing the pitta bread but no probs. Will defo order again.

Food amazing, usually go for wraps but decided on pizza and I wasn't disappointed arrived hot better than dominos and papa John's

The food is delicious and we always order from here. But the chicken shawarma this week was shocking, hardly any chicken in there. But taste is as amazing as ever.

Excellent food but forgets some of the order and delivery times are 90% always very late

Food was late but called up and they explained a driver was off, was a bit worried it would be cold when it arrived but freshly made and delicious. Definitely recommend for a no nonsense takeaway 🙂

Always a fantastic meal from here. Good quality always arrives hot and best wraps and chicken wings in Wigan

Fantastic food. Always hot and tasty. Worth every penny.

Stone cold food Tasteless Wont be going again

Wouldn’t order from here again! Food was an overall 2/10! Food quality was awful and not one of us enjoyed our meal! However the delivery driver was lovely sn polite

Good food. Friendly delivery driver.

Very tasty food, love the zinger special sauce!

Really quick delivery, food was hot and everything tasted great…and the driver was really friendly, much to my Yorkshire terrier’s delight!

Food was amazing as usual delivery a little late but was kept informed of the delay and the food arrived warm