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4.0

Based on 99 opinions finded in 1 websites

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Nº 266 in 516 in Renfrewshire

Nº 3 of 3 Japanese in Renfrewshire

CUSTOMERS TALK ABOUT DISHES WITH..sushi
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OpinionsNoteTripAdvisor994.0

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First time visited Yo! Sushi. Long story short, we were charged for 9 dishes, when we ordered just 6 and waiter argued with us, looked more like tried to scam us by manipulating that it was our first time eating there, so he kept saying we took more because our plates were coloured! We were given 3 whites plates and 3 coloured plates by people who did sushi and cooking, is it our now purpose to investigate what plates we were given? Also, waiter didn't give a receipt, on top of that we had clearly 6 plates on our part of long table. Got a refund in the end, but the whole experience was bad, as I have never ever had a waiter arguing about what I ordered. Don't recommend to go there unless you want to spend your time arguing.

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Egle K . 2024-09-02

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Yo Sushi used to be our go-to when visiting Braehead but after today, I think I can safely say it'll be our last visit. My wife and I visited with our son and we normally love Yo, we found using the App to order and scanning the QR code to pay was a very hassle-free easy way of dining out. But we visited today to find that we can no longer do this and instead have to order through the staff. Not a big deal in the grand scheme of things, but in order for this to happen in a way that is easy and hassle-free as it used to be, you need to have enough staff to cover the customers comfortably. I'm sorry to say that at Yo Braehead, this isn't the case. We actually felt like we were bothering the staff by asking for things and this isn't a great feeling to have. The waitress with the glasses was very attentive though, nothing was a bother for her but she was clearly too busy to just be working with one other person. Next comes the quality and quantity of the food. Let me caveat this by saying we've eaten at Yo for many many years and I can honestly say, hand on heart, that I don't ever remember the portions being so small. My wife's go to order is Yasai Rolls and they were so small they fell off her chopsticks! These used to be massive - what happened? I ordered beef teriyaki (which is one of MY go to's) and it was delicious. My wife tasted mine, decided she wanted one for herself, and when hers came it was like looking at a bowl of dry leather shavings. It wasn't nearly as saucy as mine was and when I grabbed a waitress to rectify this (which she did), it came back and it looked exactly the same. Being stingy with the teriyaki sauce in a dish CALLED beef teriyaki isn't a good look! My son got a Bento box and my wife had to be insistent with the other waitress that it should come with veg in it. It is listed in the menu and pictured ON that menu with veg in it, so don't try and tell me it's meant to come plain? The whole experience screamed "we're trying to save money here" and it showed. Our bill came to £88 which when you add on 10% tip (which by the way, the staff heavily deserved - they were run off their feet on a busy Saturday afternoon), equates to a very expensive meal for it to be anything other than an amazing experience. Unfortunately it's just too expensive for what it is. I'll not be paying more for less again.

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CJ G . 2024-08-11

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Food is good but the service is terrible. We were a family of 4 with 2 young children. We were shown to our table, a drinks order taken then just abandoned. We probably spent twice as long there as we planned because of the lack of service. Waiting staff need to be better.

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Catriona S . 2024-07-04

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Arrived at 13:30, lots of empty seats however staff more concerned with chatting to each other rather than seating the two families and myself waiting. 10 mins later shown to seat, another 10 mins waiting on someone taking my order. Only 2 dishes on the conveyor, 4 chefs and two waitresses present , none with any sense of urgency. Food ok however Maki rolls have shrunk in size but increased in price. Not a good experience for the cost, badly in need of some management/ supervision presence .

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Hugh G . 2024-07-03

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Very disappointing - chose Chicken Teriyaki Ramen as my main dish. It was very bland, not that hot and not at all what I was expecting. The broth was totally lacking in flavour and had none of the umami I was expecting. Over the years I have visited this Yo Sushi restaurant a number of times but will really think twice before visiting in the future. When asked by a member of staff if I was enjoying the food I said no and explained about the Ramen - she shrugged her shoulders and said that there was nothing to be done as the broth is bought in ready for use.

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Ian McLeod . 2024-06-06

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Amazing fresh hot hot food, service staff are so friendly and helpful. Be sure to book your table because its quite crowed

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paharihari29 . 2024-03-24

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I took my youngest kid to Yo Braehead for some healthy food. We were helped out by Sheena who was absolutely awesome. and actually remembered us from a previous visit. She answered all our questions, processed the order super quick, couldn’t have been nicer and really took care of us. She and her colleague Becky were wonderful. The food itself was exceptionally good and we will be making more regular visits to Yo Braehead because of the good food and great service. Thanks guys!

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William B . 2024-03-19

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We came for our son’s birthday, he chose this. We were in for 20 mins and still hadn’t been asked what we would like to drink, we were not told how to order, we had to try and get the attention of the girl serving us to get our food. People who arrived after us were served before we were. It was really poor, and the bill did not reflect the quality of food we had. Very disappointing and a waste of over £70.00. I have read similar reviews and the generic response is that they thank you for reviewing but it’s clear they don’t take them on board.

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angeline1611 . 2024-02-24

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We tend to get food to go from here but instead we decided to sit down in the restaurant. The belt had very little choice; tuna or edamame. We asked for a high chair which none came. After trying to catch their attention, no one came so I walked around to find one. The server seemed annoyed that we wanted to order from her, completely insulted that I asked for a fork for my daughter & appalled that I would even ask for the bill. Lack of staff training/manners/competency.

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Rachel20390 . 2024-02-12

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One of the worst experiences I have had eating out. The place was freezing as apparently the cold air vents are placed about the seats. The chef that was cooking our food had the most terrible attitude, no thank you, please, you’re welcome. Chips were rock solid and I asked if we could have another bowl, she took the chips and never said a word. Awful! Then to top it off when I went to pay they told me it was cashless and they wouldn’t accept my cash. The young man that seated us was lovely actually, but sadly never mentioned they were cashless. The manager was called over and I waited another 5 minutes in the cold seat whilst they found me my change! Can’t begin to explain the difference between this and Wagamama. The food surpasses Yo Sushi all day long and the service/atmosphere is not even comparable. The manager also seemed disinterested here when I explained the service from the server was rude and unfriendly. Fine for teenagers I guess!

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Odyssey22116439894 . 2024-01-02

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Went here with my three granddaughters today after school 40 minutes drive but the girls love sushi and promised this when I got payed , not a lot on the belt and asked them for cucumber maki and California crunch rolls then got picking of the belt but like I said nothing much on there only tunafish yellow and couple grey plates that means expensive and again asked for cali rolls but she is not responding anymore (tiny dark hair female ) my youngest says she did not here you I think. And said it again the comment was you can only order thru app not by asking just a bit miffed and said to the girls we take some home I don’t want to stay here anymore, took 4 crunchy cali roll and 4 cucumber maki somebody come up to me and said you can’t eat them here I know I have been going to yo for maybe 18 years ? Asked for the bill it was £70 pound and take away 40 pound lot of money for just one hour ? While I tell the girls to drink their colas and walk away kacie came up to me and said the people behind the counter where talking about us I stopped at the counter and said the the young lady can you tell your colleagues not to talk about customers while there still there it’s rude I will never go to breahead yo anymore and will tell other people to do the same that is appalling customer service

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Kiki Kiki s vlo... M . 2023-11-10

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The food is so good and made fresh. I will so be coming back to this place. I would recommend that you should eat here. I love this restaurant.

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Conor M . 2023-10-01

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I've never ate here so wonder why I got this email? And it's spelt B-R-A-E-H-E-A-D. What are the chances of this being a success if they can't even spell the name of their own place correctly? Cut your loses and turn it into a softplay or something. I've NEVER been to the place so why did I receive this email?

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indigobanquet . 2023-09-27

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The Beef Teriyaki Bowl is a winner! Good quality beef and great flavours, with a little bit of sweetness. It’s not too spicy, either, but you’ve got the option of some fresh chillis if you want a bit more of a kick! Handy that you can take-away, too!

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dvbchnn . 2023-09-10

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Very disappointing! Arrived at 12 noon sat 3rd June , so restaurant was just opening . Staff on front of house where very pleasant and helpful. Orders where made online , and there where not many customers in at this point . The restaurant started to fill up after maybe 10 to 15 mins after opening. 15 mins from order we had received our drinks and also the dessert? No sign of mains , hot food. Customers next to us had come in 10 mins after us but received there order well before us. I eventually got my hot food ,which was luke warm to say the least . I had ordered another 2 portions of hot food for my son which did not arrive at the same time as mine . Meals should always,come together Standard in my book . 10 mins later the chips arrived , stone clold with a sauce on top . I'm sure they where not even cooked as they where that cold . Still no main for my son , curry . I complained about the chips which then took a further 15 mins to get another bowl of chips . No urgency at all from staff making hot food . Eventually got my sons hot food , which again was sent out at a different time from the chips . I've been here before and to be fair it was good at that time . The prices are high for what you get , so would appreciate staff to look as if they care .unfortunately it fell very short . Won't be back !!

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davidjdrummond . 2023-06-08

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Standing waiting for 10 minutes waiting to be served for takeout 3 staff members walked past talking to be told firmly to use the ipad and then sarcastically asked if i need a hand using the ipad, shocking customer service and only to be given one chopstick when two meals are ordered

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Trek54232323815 . 2023-05-29

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This is a lovely little Yo Sushi in the food court area at Braehead. It had the full range of food which was all delicious and served quickly. The staff were are super friendly and we didn’t have to wait to sit down. We will definitely go back soon.

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thareg . 2023-04-05

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Such an amazing first ever trip to Yo Sushi, 4 friends sat and enjoyed the most beautiful cuisine with super friendly service.. team were so happy and helpful!!! Every dish was delicious… we could not fault a thing.. wevcan’t wait for our next Yo Sushi Braehead catch up. It’s going to be our new monthly meet up! Thanks so much

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Kazzasunshine . 2023-01-17

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quick. fresh and tasty! we always have a good trip to Braehead Yo! the manager Barry is lovely and nothing is ever too much for him. going to restaurants with a little one can be stressful at times but as we go frequently he’s always great

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scottishtraveller20 . 2022-08-17

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Braehead YS fantastic in terms of staff service and friendliness and of course the food 🍱 🍲 spicy seafood soup and miso very good

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aidan780 . 2022-07-18

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Service was very slow and after 1 hour and 20 minutes we still didn’t have everything we ordered and paid for so gave up and left . We spent £70 and left frustrated and disappointed .

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joannecwilson . 2022-02-06

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Terrible experience, their new covid service does not work. Slow service, not all dishes arrived, tiny portions and overpriced. Hygiene poor. Will not be back.

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SazC30 . 2021-11-18

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In Yosushi in Breahead today and it will definitely be the last. Food portions are tiny and not very hot and not worth the money, food took a long time to come out , one plate at a time , I watched the tall girl...

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daviejay . 2021-11-13

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Bad experience. Although Staff was lovely in Norwich. Food was good but spoiled by app which was playing up nd very badly designed nd didn’t seem compatible with my latest I phone. Every time you order extra , the same hassle. Mangement mistake. Will definitely...

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petervR2715IF . 2021-09-04

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Good food but expensive for what it was and to order had to load the app order online and pay online... I wont be back as dont need this amount of work and giving away my details to get some ok but overpriced sushi

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Vinceohare101 . 2021-08-11

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Visited here several times pre Covid but notice now the portion sizes are tiny? Especially the Khatsu curry, we used to get a huge bowl Now it’s tiny? I feel it doesn’t offer good value for money and your usually hungry after it. Big downfall...

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Jean Q . 2021-07-23

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We visited this Yosushi for the first time and were back within a week. The staff were very patient and helpful, especially with coronavirus precautions. Food was served to perfection and will definately be returning.

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Dayna W . 2020-08-19

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Chefs were brilliant couldn’t have been more helpful. The new safety protocols work well and staff were helpful to gat things moving.

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handlbryson . 2020-08-13

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Fantastic! Social distancing measures were spot on, staff so friendly & food was excellent as usual. Love the new ordering system and what a bargain with the Eat Out scheme - well done, great lunch! We’ll be back.

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JTy27 . 2020-08-05

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So I love sushi & ever since I first discovered the yo-sushi in Silverburn over 10 years ago, I've been hooked. I visited on my lunch hour & was looking forward to tucking into some of my favourite dishes however I've now been a few...

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JStodd25 . 2020-03-02

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Great food, great choice, great service. Group of 4 had lunch here, 25% on Mondays off food. Without discount the meal would have come to £100. Bit pricey for lunch but very good. Highly recommend the chicken rice, katsu curry and chicken and tangerine salad.

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sweetcheeks001 . 2020-02-20

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We come here often with family and grandkids. Always enjoy the food although more in the bowl would be nice. My only gripe is you can’t get De-Caf tea or coffee after your meal which is a shame as most folk look forward to a...

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Jean Q . 2020-02-17

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We had lunch here in sunday. Great new items added to the menu including shitake mushroom ramen which was delicious. Wide variety of foods and more than enough for those that dont fancy raw fish. Love the choices of sushi, noodles and rice not to...

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Jillybean2109 . 2020-02-03

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Although we had to wait 10mins to get a table, it was worth it, the food was lovely, and didn't take too long to arrive from thd order menu, the belt of food was amazing too, bonus that it was also licenced!! Lovely glass of...

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Dellovesabreak . 2020-01-06

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Never tried Yo Sushi, won't be using this one again, just dirty, sat at the bar and all the stainless steel above your heads is covered in thick dust and grime, staff looked scruffy and unkempt, not much choice on the conveyor belt and that...

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Bintangboy6 . 2019-11-06

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Friendly staff, attentive service & great vegan options! Both booths and bar seats available perfect for groups or if your eating alone

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Erin9228 . 2019-10-30

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Great Yo Sushi restaurant, friendly staff and a great selection of food, them dynamite rolls are where it's at!

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Ian B . 2019-10-30

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Freshly prepared food and friendly staff! A great quick food stop during shopping! I would thoroughly recommend!

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mollie24 . 2019-10-30

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If you love sushi you’ll love it here so many choices is mine and my best friends favorite place to eat!!!

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JoanneC1646 . 2019-10-10

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Stopped in for a family lunch as the kids love to pick random things off the sushi belt. There was nothing on the sushi belt apart from some chocolate cake things. Who wants chocolate cake at a sushi restaurant? We complained about the lack of...

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gborland . 2019-10-07

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I’m vegetarian and there are so many options. The staff are always very helpful, great service and highly recommend! I have tried other yo sushi’s but this is the best :)

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rebecca s . 2019-09-06

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First time trying Yo Sushi, will defo be back food is so fresh and tasty, will an option for everyone

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77marisl . 2019-09-06

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Really good food and service, busy but where able to sort us out really quickly. Food was quick hot and freshly made. Thanks to the staff.

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LeeC1981 . 2019-09-06

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Regular customers to Yo Sushi. Came in tonight for some dinner and was served straight away. Ceira was our server & was so helpful. All food was super delicious and served quick, just what we were after :)

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LaurenClock7 . 2019-09-06

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Our server ceira was very attentive and polite, service was fantastic😘 food was phenomenal, would highly recommend to all friends and family, will be attending very soon for sure x

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lucyh2809 . 2019-09-06

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Buzzer wasn’t working at table & very busy so it was really difficult to order. Staff lovely but wasn’t the best experience

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lisawP2227UC . 2019-08-12

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Just visited here for the first time. Service was fantastic and we were regularly checked on - with a very helpful lady explaining the whole process (as we haven't been before) food was amazing and we will be back!

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Cherylmcdonald92 . 2019-08-10

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Great spot to take the kids for a quick lunch during shopping. Staff always friendly no matter how busy and a great choice of Japanese style food.

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Dee S . 2019-08-10

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First visit to this branch. Lovely food and really helpful staff. Busy but still very good service. Thanks

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Claire025R . 2019-08-10

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Always fun. Always yummy. Always lovely chat with staff. Always take too much wasabi! Always look forward to next time.

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Lizziebusy42 . 2019-08-10

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I frequent quite a few yo sushi restaurants and this has to be the poorest one. Service is ok but trying to get someone’s attention to order is a pain with the button system not working and some of the staff not checking on people...

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mchopra2019 . 2019-08-09

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Had a sushi lesson tonight with Steven Thank you. We are feeling like naturals although mine were better :-) So glad we booked and thoroughly enjoyed learning how to make the sushi. Dinner was amazing :-)

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JaneMudge . 2019-08-06

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On Sunday 22nd June i attempted to visit yo at 12:30 and it wasnt open i went shopping and came back around 13:15 and it was open but as i was now rushing i tried to buy some takeaway sushi to eat in the house...

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berlinbar71 . 2019-07-16

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We tried just about every other place available in the food court before managing to get a seat here - it was the only place available. I'd been looking forward to trying Yo Sushi as I'd never been before. It was fine, but I didn't...

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edinburghkb . 2019-07-10

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Every time I visit I always expect it to be better and every time I am disappointed. The food is good and variety if you order it, but more often than not, the food on the belt is limited. Service is extremely slow and the...

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Rachel186534 . 2019-07-08

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I called at the restaurant for a take away sushi at 11:35. The restaurant supposedly opens at 11:30. There was no food in the chiller but it appeared that takeaway items were on the counter. I enquired if it was for sale and was told...

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Alanthebairn . 2019-05-30

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Food was good, staff -heather- was very good and informative explaining the menu to us. Excellent service, will be back! Desserts would highly recommend too Clean plates all around.

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Jamiedwayne . 2019-05-10

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Loved Yo! Sushi in Braehead. Food was great and portions were massive. Our server, Claire, was very friendly. Highly recommend!

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Lucyjm73 . 2019-04-21

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Great food and friendly staff. Good choice and chocolate pot was fab! First visit to Yo Sushi Braehead but would recommend.

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indiaEdinburgh . 2019-04-21

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Yo Sushi is trying to please everyone and at long last some vegan items have appeared on their menu. We started with the aubergine salad which is a favourite. Leathery aubergine with ginger is excellent. The aubergine sushi is also good. As was the avocado...

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catherinemL8442JB . 2019-04-13

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I always love sushis and Japanese food. I visit yo sushi time to time, sushi and salmon always nice and fresh but this time the sushi rice seem abit hard and the salmon seem abit un fresh. Hope they can make improvement.

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_F8571XE . 2019-04-13

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My boyfriend and I went to yo sushi for the first time in aberdeen last week and loved it great food great service couldn't fault it at all, we loved it so much we decided to go back, this time being at Braehead Glasgow. The...

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jennaflemington . 2019-04-13

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I often go to Yo Sushi Breahead once a week and thoroughly enjoy it. This Sunday, I ordered spicy cauliflower and had Kaiso seaweed to accompany my katsu curry. Katsu curry was ok, the rice was very clumpy and far stickier than usual. The seaweed...

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549francinem . 2019-03-21

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I took my class of 20 pupils (aged 10-11) to the Mini Ninja Cook School at Yo Sushi in Braehead, Glasgow earlier this week. Everything about this class trip was excellent from start to finish. The manager Ben was very helpful and friendly. The class...

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weeflump . 2019-03-17

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My sister and I really enjoyed learning how to make Sushi. Our chef, Stephen, was great and we would definitely recommend the experience to anyone.

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GaryBlackwood . 2019-03-13

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