Wildwood Restaurant in Conwy

Never again!! We came to Wildwood with a couple of friends on the 27th of December, the staff were friendly enough, but service was slow (drinks took much longer than expected, and a couple of people ordered chips which came about 5 minutes after the mains). I had the seafood linguine, and spent the rest of the night violently throwing up due to food poisoning. We called the restaurant to let them know (as a safety precaution to make sure no one else was seriously ill) and the manager was very defensive and dismissive. A clear sign that they get this often? He took our details, but never followed up to ensure his customers were okay. We informed him at the time of the initial call that we would be reporting this incident to the Food Standards Agency, and have since done so. Please be careful dining here, food poisoning is no joke, especially sea food.. such a shame the manager here doesn’t take it seriously!

Can’t fault hard to find a better place in Llandudno

Just eaten here, wow. We’ll be back to this place. Welcomed to our table, fantastic food, really nice atmosphere. Glad we’ve found this as an option vs other options in Llandudno. Kind of place where it’s good to take kids but equally a great option for something more intimate. Really impressed with the food 👌🏻

Ordered two takeaway pepperoni pizzas. My partner and I agreed that they were probably the worst pizzas we'd ever eaten. With what appeared to be just two ingredients, cheese and pepperoni, on a dry, tasteless and chewey base, they were horrible. There's over £28 I'll never see again. Hugely disappointing.

Lovely food and child-friendly. Would recommend!

Absolutely dreadful food, peri peri chicken pasta with not one peace of chicken in it! Expensive pasta with some cream sauce! A real cheek to serve such a poor meal. Sorry but really not fair on your customers…

Really good food, staff very good, excellent atmosphere with plenty going on

We went for a staff leaving and Christmas 🎄 do. It was a good night

I visited recently and had a really enjoyable experience overall. The food was fantastic, particularly the soup of the day which had a brilliant taste, though I was a bit disappointed that some items like the mixed olives weren’t available. The atmosphere was lovely, making it a great spot to relax, but I felt the service could have been a tad friendlier, and the wait time for my order was a bit longer than I’d hoped. Still, I’ll definitely be coming back for another meal!

A well located restaurant in the heart of Llandudno. Tastefully decorated with comfy chairs and tables. Greeted within seconds of entering, escorted to table and asked if we were happy with the location. Drinks / water offered with the menus and orders taken promptly. Courses delivered, nice and hot and checked occasionally to see that we were happy and satisfied. We had a tasty meal, in nice surroundings with excellent attentive and professional service from Molly. 5 ⭐!

Stunning restaurant, great atmosphere and amazing service from the staff. The downside unfortunately was the food 😕 asked for a medium-well steak and it was swimmimg in blood closer to rare than medium, really undercooked which was disappointing considering the price. Also my wife's spaghetti was really poor undercooked and lacked any type of flavour. Shame really because the staff and the atmosphere was excellent.

Always a great welcome. Such a friendly and helpful team. Food excellent. Great ambience. Be back again soon

We had a large booking (60) this week for a christmas party and Livia and team made the night a huge success. The food, service and atmosphere were incredible and everyone had a great evening. Thank you so much!

All stars for the services. So a friend took me out for a nice dinner date at Wildwood and I had an awesome experience. I had cream pasta with cheese, it was my first time, my friend had seafood soup and white rice, very spicy and delicious. I enjoyed my date. The staff were courteous and respectful.

Nice place with a warm welcome. Food was nice. Seemed an age to be served with our drinks.

Amazing food. Speedy service and team very knowledgeable about allergens. 2nd time here in a week. Will 100% be back

We passed by during the day and thought how lovely it looked, so we booked a table for early evening. When we arrived we were struck by what a lovely atmosphere it was there. The service was superb throughout and the food delicious. We all ate 3 courses and had drinks, and the meal for 4 was under £40 a head. Excellent. Vist this restaurant, you won't regret it.

I received the wrong pizza and it was cold on delivery. They kept pushing the delivery time back so I guess the pizza was probably standing for a while.

Had a cracking pizza with the family nice midweek night out

Very good and fast service and food was delicious!

Brilliant & Jordan was so helpful & friendly

Cold and part of the order was missing.

Too expensive for me, £100 for 3 of us, 2 pizzas and a chicken burger. Nothing special and £9.40 for a glass of Pinot.

Food good ,good place to eat in Llandudno. Very good staff .well recommend

We ordered vegetarian risotto and baked goats and mushroom penne. Veg risotto was average, a bit bland. Penne was good the cheese was amazing, although not enough mushrooms for a mushroom pasta. Ambience was really nice. Staff was kind and welcoming. Will recommend.

Gratefully acommodated quite a few of us at short notice. Good menu choices. Very tasty and very helpful staff. Thank you for a lovely evening.

Nice place, very popular. I took some penne all' angerta, something simple, unfortunately the pasta was very overcooked. The waitress was very kind. The prices were fair.

Great gluten free options and superb food and service

Had a 3 course lunch here today. Food was excellent, very tasty and good portion sizes, and the service was great. Enough said. Highly recommend and would eat here again.

Lovely ambience and good service.

The environment is very good and the taste is pretty good.曜湜爘廰莈洧槟湔湔朔朔最哛四玮洴武园 is still not happy to be in charge of the country 陚仁, 捬啴婹 and so on 戈兲竾莈莺溚 management, this is great, chu迿浵冋The wealth and wealth of people who browse the accounts can make people feel surprised.

Good food but could do with an extra team member serving as they were extremely rushed

V busy - large party of 11 who were obviously privileged above smaller parties of 4 and less like ours challenged kitchen capacity. Our wait between starters and mains was compensated by decent discount on mains by manager.

Delicious pizza. Super friendly staff

Visited for an evening meal recently with some colleagues after trying a few other locations that were fully booked. The venue was quite quiet - maybe 6 or 7 tables of people and so we were seated pretty quickly and given our menus. Given it didn't seem that busy there, service was actually quite slow. There was quite a delay in ordering drinks and then quite a long delay waiting for food to come out, although it did pretty much all come out together given there were eight of us. The food was very tasty and well presented - no issues there at all. The pricing for meals is pretty reasonable too. I had the ribeye steak which was around £23 and was cooked exactly as requested. The place didn't give the feeling of an independent restaurant, which I assumed it was. It had much more of a feel of a larger chain restaurant and not having that that more personable service. Certainly nothing wrong with the food or location and would visit again.

Solid chain with good options. Good location in Llandudno.

chips very undercooked inedible, bread overcooked

Date of Visit: Sunday 6th October 2024 - ***ABSOLUTELY OUTSTANDING*** service from the smart gentleman who greeted us warmly (he even went to the shop over the road to get me some vinegar) You Sir are a sincere credit to the hospitality industry - The pizza was ***EXCELLENT*** and rivals my favourite place (Dinos) nearby ! No Tuna topping was a slight let down and the waitress wasn’t sure what Disaronno was and said ‘we don’t have it’ even though they had 2 bottles behind the bar (more training needed there I think as a sale very nearly got missed !) My wife’s Expresso Martini was ***GREAT… EXCELLENT*** (her words, not mine; ha ha !) The only minor criticism I have is that everybody was seated so close together, with so much unused space; it just felt a little needlessly claustrophobic. We would both definitely return though as it’s a beautiful place - Thank you for your service my man :)

We were a party of 16 l, aged between 22 months and 96 years. Service was very good. The food was excellent. All our meals came out together. Overall we had a fantastic experience! Special thanks to the maitre d’ for his lovely singing voice and for making us all feel so very welcome

Amazing service by alicia, food and drinks were nice will definitely be returning

Drinks were a bit slow in coming out considering there were only 8 people in restaurant. But by tge time our mammal arrived the restaurant was almost full . But with only 3 staff on the floor food was taking a bit long coming out ,but it was worth the wait .

Lunch time 3 of the items I chose they did not have had resoto a lot to shout about. Will I go again just like the chips I ordered they and I will not show up

Booked for myself and my husband for a pre theatre meal at Venu Cymru. The food was lovely, and our server Molly was a delight. She couldn't do enough for us. She was very friendly and was most helpful. The manager also greeted us warmly, and welcomed us to the restaurant.

Great food and excellent service from Andrea. Shame about the General Manager slagging off job applicants, and wanting to discipline children. Generally spoiling the atmosphere for us with the volume of his voice. Would suggest he sits in an office and not with the customers. Do visit if you get a chance thou. Food was great!

Lovely evening. From the minute we walked in till the the minute we left the manager and team made us feel very welcome. Great service throughout our meal and the food was perfect with a great selection. Would highly recommend.

Lovely Italian restaurant. Staff are so good here. Only had a light bite but menu looks delicious.

I ate here whilst on a day trip on Thursday 8th August 2024. The decorative is super inviting and the menu looked faultless so in I went. The manager/owner is lovely and friendly. Not long after being seated, my party heard a family complaining and very upset about her meal. The manager offered 50% off and then after further upset offered it on the house. I thought the lady was just an awkward customer until it came to my table's order. Nearly half the menu wasn't available due to no delivery that morning (our first disappointment). We did a lunch special-2 courses for under £15. We ordered dessert and waited around 50 minutes. In which time I went upstairs to the bathroom and passed an open doorway where my waitress was with another waitress having a break whilst downstairs the bartender was left to do their job in an increasingly busy restaurant. At this point the manager was not in the building either. The bartender apologised and offered us two free coffees. At this point tables either side of mine were waiting 50 minutes for their mains, lots of apologies from the bartender. When the manager returned, several tables were being offered 50% off or even their meals for free because everyone was waiting far too long. A business can't remain in profit if that keeps happening? The waitresses were not around for most of the time we were in this restaurant (nearly 3 hours). When they were present they had attitude of not wanting to wait tables and serve food. It seemed like they were boycotting someone's business which is sad. They even asked what we were waiting for, when we said dessert they literally couldn't have cared less. Needless to say, we didn't pay service charge. If the owner sees this, please keep the bartender but get new waitresses if you want biz to do well?... The food was good bit this visit wasted 3 hours of my life, I could have got back to Huddersfield in that time.

Went here early evening with mum on a mobility scooter . All the staff were amazing and welcoming in accommodating the scooter . The food was freshly made and very tasty .great atmosphere with a mixed age group in there so suitable for all . Nice to relax in clean and friendly surroundings Definately recommended

If you’re on holiday and don’t want to waste your time don’t come here. The only saving grace is that the food is decent. Firstly despite the restaurant being mostly empty, it took around 20 minutes to get our orders taken. Then it took around 30 minutes just for the starters to arrive. We assumed it would be another couple minutes for the mains but that took another 50 minutes for it to arrive. When we noticed other people who arrived after us get all their food before us we complained about the amount of time it was taking. However we were dismissed by staff as being ignorant of how restaurants work. When we suggested cancelling our order, staff apologised insincerely and said the food would be brought out now. It was, but then we were expected to wait another 30 minutes for desert. We cancelled that and left. It seems from other reviews that the main problem is the service. My suggestion is that the owner replaces the service staff as they don’t seem to care much for good service. Also get an additional chef as is seems there’s only one person working in the kitchen which is probably why service is so slow. But that’s no excuse for condescending comments from staff and poor attitude.

Nice relaxed atmosphere. Extra pepperoni pizzas had hardly any pepperoni so would hate to think what they would be like without the extra but still very tasty.

The food was okay, however service was extremely slow, starters took over half an hour to arrive and mains took over an hour. The restaurant wasn’t busy at all and people arrived after us and received all their food before us. When we questioned this we were spoken to in a very patronising way and told that this is how restaurants are and no one apologised at all. I cannot recommend this restaurant to anyone unless they are happy to wait all day for mediocre food.

Disgraceful service at the restaurant. We had to wait 1hr and 30 mins for starters and mains. When we complained we were talked to by a woman who I believe was perhaps a manager or senior waiter, who said that this is how it works at restaurants (as if I'd never been to a restaurant before!) Our protests fell on ears which were unwilling to listen. We should have never have come here. The food and drinks after the wait were okay, average at best. Don't make the same mistake I made, AVOID THIS PLACE AT ALL COSTS!

Food was really good and the staff were super friendly.... would recommend!

Shout out to the big man serving us. His spirit and warmth was inspiring. We had a screaming 3 yr old and wish we could've stayed longer but we had to leave to save everyone else's night. Hope to come back soon

We went to there last night the food was good but was shocked with the price of the drinks, was charged 4.40 for half a poretti a pint was 6.95 which is robbery. Service was a bit slow but won’t go back.

went in for a bite before we left, service was amazing and food was amazing. would 100% go again, perfect to bring with dogs when your outside even brought out a free dog bowl. thing we loved most about the service was how approachable and friendly the servers were, how nothing was awkward and how we could have a conversation with the servers like nothing. will be returning!

The seared tuna steak was too dry and tough, not very enjoyable, and the seafood risotto was just okay.

So good we're returning tonight. Food was excellent garlic bread with the caramelised onion was as perfect as it could be. The staff were friendly and helpful

I have visited this restaurant 3rd time in past 2 years, this time the quality and the quantity of the food was not same as it was earlier. May the chef is changed or may be it was good amount of rush (not sure) but this time I can’t give rating more than 3. Thanks for the service.

Lovely place. Friendly staff and atmosphere. Great food.

Table of ten for a hen party Great service and fab atmosphere

Molly our server was amazing and food was very tasty

We stopped here for some food after a long day, the food was nice, the service was ok but they seemed to struggle with all the customers, reasonably priced.

Food is above average, but lacked floor staff, need to wait awhile to be served (can’t see any smiles on their face…) Not feeling very welcome actually.

First of all we came here couple of years ago and we thought it was really good, but not now. It took a while for anyone to come to take order, the waitress was a bit dizzy got order wrong, then the food arrived and to be honest it was just ok and bland, nothing great. In general the staff just seemed to be flat and not very responsive to customers, atmosphere seemed a bit awkward. Will NOT be returning.

Tried to order at 9pm on just eat all Ordered and accepted then at 9.15 the restaurant canceled the order and stopped serving food……. If you don’t want my money then I’ll spend it elsewhere.

Great food, really good coffee too! Fast service

Wrong pizza delivered, phoned many times to attempt to resolve, but no answer. All the food was cold, wouldn’t recommend.

Great service professional staff, nothing more you need to say 👏

Was a horrible mistake. Service was bad: the first I ordered, they didn't have. So I asked for a few minutes. From there on in the waitresses all ignored me. Finally asked host to take order. Came after three others that came in after me got there meals. Chicken was so overcooked I gave up after a third of it. Finally asked for Bill and was told they'd added a service charge. What service?! Paid just to get out and definitely never returning.

Great food and atmosphere. Would recommend bookingas very busy during peek season

I must have driven past this place,because I certainly didn't go in it. This happens so often,it ridiculous.

What a fabulous place to eat !! Delicious food, beautiful surroundings, amazing staff .. so efficient and professional !! Very busy but didn't have to wait long for service or food !! Special mention for Cali who looked after us , she couldn't do enough and all with a lovely smile 😁!! Would definitely return.

Food was too salty in general. Never saw a smile on the managers face. I don't know if it's against me personally. Ordered a table of food, including a seafood rissoto. Prawn was not cooked properly, raw in the inside, god knows what will happen if I ate it, maybe queuing in the a&e from food poisoning :) On a side note, waitress took the raw prawn away with no apology. Came back asking us to pay. I asked what happened to the raw prawn? She said the manager would come back with an answer. It's not a big place, I'd somehow happen to see the manager chit chatting after showing the masterpiece to the kitchen. Definitely deserves a 1 star, as it's the lowest I could give :)

Love waitress called Jordan very polite and friendly

Lovely italian food pizzas were yummy and the pasta were very tasty too

The waiter have told us that the lunch menu is applied on the time we arrive. But when we get the bill. It’s shows every single price of the item and the total price is ridiculous. As the food we get. It’s not worthy at all. We try to explain to the manager about what happened but the only response I got is a straight no and rude attitude. Everyone pls try to avoid this restaurant.

Amazing experience, came to eat here with my 6 year old. The staff was very accommodating and made a special dish for my son. When he didn't like the flavour they went above and beyond to remake the dish so it was a different flavour which he really enjoyed. 100% will be going back when I'm in the area.

Overall quite a good place to eat out in Llandudno. The food for myself was quite good (the steak) so I can't personally complain, although some of my party were mildly unimpressed. The service on this occasion was below par, they were certainly understaffed for the amount of customers - after making a reservation the day previous, the table allocated to us still had used plates and glasses and all-sorts on it for the time which we were meant to be sitting down for. It took about 10-15 minutes for it to be cleaned down for us to finally be seated. From there onwards the service was okay, although it was clear they were understaffed with how infrequently there was a waiter/waitress to order drinks from as well as a long delay when it came to asking about desserts. The atmosphere of the restaurant was quite nice, good decor and a very professional looking establishment.

We had lunch at this restaurant. We ordered the beef burger and chicken dish on the menu. The burger was burnt and chips cold it seemed it was cooked before our arrival. The chicken dish lacked flavour and salt and the sweet potato fries were cold. They automatically added a tip to the bill we asked for it to be removed due to bad food the manager said ok didn’t apologise or anything just ok. We do no recommend this restaurant

Food arrived nearly half an hour late and all 3 items were freezing cold! Portion sizes were beyond a joke 5 fork fulls and the pasta was all gone absolute joke for £16 a piece, tried calling the restaurant immediately but received an automated response with another number that didn’t even work. Feel well and truly let down and disappointed by the whole experience. Will not be returning absolutely shocking experience from start to finish, nearly £50 for two pasta dishes and a garlic bread!

Walked in with no booking at lunch today. 2 adults & an 8 year old. Greeted by Tom, a genuine & charming gentleman. Service was pleasant & prompt. Lunch was fresh & flavoursome. Prices were competitive & fair. A great find. Keep it up. 👍

superb restaurant, serving 10/10 quality food with excellent service . We had pizza and sea food pasta which we're delicious. The staff are very kind and courteous, leaving you to choose your food and eat in peace . We turned up without a booking and despite being very busy they squeezed us in on a friday night which was very nice . Overall, it was an excellent experience, and I would recommend this restaurant.

Good was great, as always, but the service was slow. It was almost like we were forgot. Would just like to point out that we have been there several times previously with no problem so probably a one off. Good superb.

Molly served us. had a very good experience. The best pasta and wine we had in ages. Good service from all the staff. the place was busy yet quick service. visiting from London.

Good experience shame about no dates in the sticky toffee pudding

Good restaurant, attentive staff , great for atmosphere meals.. I was hungry, and portions was not equally prepared, unfortunately

Good gluten free options, staff helpful and welcoming.

As this was our first visit, we found the menu was difficult to understand. However when we made a decision we did enjoy the food. It was slightly more spicy than we expected.

We wandered around Llandudno, looking for a place to eat. There were lots of people in this restaurant, which was the deciding factor. It was fantastic! Great service from Molly, lots of help ordering good food and wine, and a bright cheery atmosphere with families, couples and singles all here. The sea bass was delicious and the pizza was too. Highly recommend.

Service was slow but they were very busy. The staff were lovely though. You can't fault the food quality, it's always tasty but the portions are rather small considering the prices are a little on the weighty side. I would definitely go there more often if I could afford not to have to think about money.

Lovely meal for 8 after graduation

Pizza was cold and not sliced. Calamari was cold and a very small portion for £9 + delivery time was delayed by 1 hour

Family meal with lots of children - kids' food came very quickly, super attentive staff, lovely atmosphere, clean and tidy. Absolutely phenomenal pasta dishes, well seasoned and flavorful. Tom, the manager, is a treasure! Would recommend 10/10

Whilst the food is delicious the service is appalling! Table booked in advance. After showing us nice window table no Staff approached to take orders for a long time. Drinks delivered. Another long wait to order food. Three prospective customers walked out after no Staff approached them. I mentioned this to waitress who said she was 'on the phone to head office' at the time ! After this the waitress got a young man to wait on who also made us wait a long time. One of the family tried ringing the restaurant to get attention to our table but their phone was switched off for some time before it rang. Even then they didn't answer ! They told us that their gratuity was added to the bill automatically. This amounted to £15 which we told them to remove.

Calzone literally came out after around 5 minutes of ordering, was cold inside.. after asking them to reheat it, it was back on the table in just a few minutes and was still cold inside. Didnt enjoy it at all for this reason, waste of time asking again imo if you cant get it right the second time! Food needs to be HOT !!

Not sure if it was a bad day or what was it, but the service was horrible, to the point I won't never go back there and I absolutely don't recommend that place with all my heart. Food is really normal and not really a big portion, similar to a kid menu.

Excellent buzzy Italian with great food and superb staff. Special shout out to Tom, the maître d’, who handled the flow of customers like a veteran of air traffic control. And he was very funny. Thanks to Tom and all the staff at The Wildwood. If you’re in Llandudno, you really should go.

We ordered takeaway pizza to eat on the beach whilst watching the sun set. The food was fantastic. Catering for gluten free and vegetarian options - which were both absolutely delicious. We even managed to eat without too many theft attempts by the local wildlife who clearly had eaten here previously and knew how great the food is. Would absolutely recommend for anyone visiting.

4 adults and 2 children- fitted us in and served great food, and good kids menu. Very happy to recommend, a big thanks to Tom and his team for making it a special evening for all of us