Waterwheel in Inverclyde

I was here last Sunday for a family meal and there were almost 40 of us so all eating different meals, some had the carvery and some ordered from the main menu. Lovely food and fantastic service, the staff went out of their way to help beforehand and were so helpful and friendly on the day! Thank you 🤩

Food was good service was excellent staff were attentive and friendly

Great Sunday Roast and wonderful service by the lovely Mags :)

We booked our table on line with no problem and easily increased the number of guests attending. On arrival we were seated at our table which had been reserved for us and all our guests. Service and food was excellent. We all thoroughly enjoyed our meals...mains and desserts. Looking forward to a return visit.

Attend the waterwheel frequently. Always amazing service by Mags! Would recommended

visited the waterwheel a few times and Kara is always cheerful and gives great service will be back for a visit soon.

Just had a delicious meal with my Mum here and the lady, Mags, serving us was absolutely brilliant. Thanks, Mags.

Stopped for a quick bite of lunch and the staff couldn't have been more helpful, attentive and pleasant. Mags was lovely and looked after us very well. The Mac and cheese was tasty and very cheesy which is exactly what I needed!

Great little place for food and drinks. Shout out to Mags & Max for their service it was fantastic!

Another great meal at the Waterwheel for a family birthday, thanks very much for looking after us, Mags and Max were our servers and very attentive, made sure we had everything we needed.

Went here for dinner with my family it was lovely and our server Kara was absolutely fantastic and would definitely visit again!

We had a lovely family meal. Mags was very helpful and attentive. Food was lovely and plentiful.

The service from Kara was lovely, she is so down to earth kind and helpful, I would recommend the vegetable Thai curry, will be back

Margaret our server was fantastic and very attentive food was lovely. Will be back again.

Kara is an attentive and caring worker, when visited the waterwheel she was so kind and nothing was a bother too her, I really enjoyed the cheeseburger I would recommend it and will be back

Went here myself for a wee bite to eat and a pint. The food and service was spot on. Mags was particularly delightful to deal with and was attentive. I didn’t catch the gentleman’s name that served me but he was also pleasant and made sure I was taken care of. Starter, main and a pint was about £30 with tip which is reasonable, main was a massive portion.

Lovely experience, was in yesterday and Stuart was a great server.

Came in yesterday after visiting family in Gourock, got the hunters chicken and it was delicious. Was served by a young man named Stuart who made our experience wonderful, can’t wait to come back!

The food was lovely as were the servers.

Food was really nice. Staff were brilliant, helpful, fast and friendly. Good value for money

Not many staff around, had to wait quite a bit for our main course, mind you when it came it was realky good.

Came in for a late lunch today 14th of October and the food was amazing. Mags(Margaret) served us and she couldn't be more friendly and welcoming cannot thank her enough 😊 will definitely be back 😀

From the moment we arrived, the service was fantastic. Mags and the rest of the team went above and beyond to make our experience exceptional. We will definitely be back. Thanks again :-)

Food was great, prices r reasonable, atmosphere is nice and relaxed and the staff are always welcoming and attentive, we often come for special occasions because its always a great experience, thank you

Called in for lunch today and we were served by Bobby who was very helpful with the menu and due to his excellent service we will ge back ! He is a credit to the company !

We always enjoy our visit to the Waterwheel. We have been coming over to the Waterwheel since it opened as we only live across the road.

Party night for my mum's birthday with all the family, food and service were excellent and brilliant atmosphere, Mags and the team sorted everything, maybe book up for Christmas.👌

Great food great service reasonably priced would come back again

Great meal reasonably priced and mags was such a sweet heart as always 💕

Lovely food and Mag’s one of the staff was very friendly and is an amazing asset to the company, made what could’ve been a very bog standard dining experience into a lovely dining experience.

Good food with 30% discount the server max was lovely very funny friendly & professional

Had a lovely family meal served by Stewart, very attentive and polite even though there was 10 of us lol 😆

Waited a while to be acknowledged and seated but other than that all great.

Good food and friendly service and well priced

Service was amazing and the food tasted great as always

was in last week with family and kara was our waitress and she was helpful and attentive, food was fast, had no problems at all will be back

Waste of money not my cup of tea

Our server Margaret was very helpful. Went over and above for us. Very friendly.

Stuart was a phenomenal and attentive server. Food was good today

staff were friendly lunch was ok.

Last day in Scotland so we had our last meal at the Waterwheel again tonight. Tammy and Stuart were fantastic. Although they were the only two at the front of house this evening everyone was looked after with the same courtesy and professionalism.

We used the online booking system for our table and it was so easy and quick to use. The staff where FANTASTIC although they where very busy they ALL still had time to make a fuss of our 3 wee dogs which was lovely. The 3 adults had the carvery and the dogs had chicken and sausages 😋. Then we had 2 stickey toffee puddings and a banana ban office pie all to die for. We never felt rushed at all but was made feel special. THANK YOU ALL!!!

I had a great cowboy burger and a pint. What else can I say.

Lovely meal, pleasant staff. It ended there. The service was terrible. 2 members of staff looking after tables, bar and paying bill at 6.00pm. Intended to have a dessert but waited too long and decided to leave. Probably won't be back which is a pity as the food was great.

Arrived 11.45 doors locked staff inside, called said just opening and kitchen not open till 12 , no wonder there’s never any cars in car park

Service was great but we had a family carvery in the sunday and the beef was like trying to eat tow rope put in a complaint as we had to leave the meat wasnt offered a refund we payed and left wont be back

Took the mother in law out for dinner and can’t fault any of our meals. All the food was lovely and the staff extremely friendly.

Standard carvery type pub chain. Food very average, the sharing nachos, wings and garlic mushrooms definitely not worth the money spent but cannot fault the waiting staff, very attentive and friendly on a busy sunday afternoon

No longer doing carvery on week days :(

Fantastic food, staff brill place to go

Worst lunch I have had for years. Ordered fish finger sandwich and whilst it took 40 minutes to arrive the bread was curled up at the edges and I got about 8 chips. The bread was slightly crispy and very dry like it had been under a heat lamp for an hour. The fish fingers I honestly can’t believe whoever heated them up in the kitchen (clearly not a chef) still served them. The batter was soft like it had been microwaved and the fish inside was shocking, luke warm and a big gap between the fish and the batter. I suppose there are two elements to this. The people in the kitchen can only do the best with the ingredients they have. However to even have the brass neck to present that to somebody is shocking. It must have been clear to whoever put that out that it was unacceptable. Either that or you have people who simply don’t care what the customer gets. The person I complained to was very polite and apologetic and agreed. I was asked if I wanted something else and had the steak baguette. He will make it right away was the comment. 25 mins later my medium steak baguette arrived. Very well done, chewy steak arrived and to top of the shocker of a lunch the baguette was chewy. It seemed like it wasn’t fresh and probably again heated up… badly. I honestly wish I had recorded the experience for you to see. Surely as a “restaurant” you can’t seriously be happy supplying ingredients like this? Left half my steak baguette and half the over cooked chips. Asked how my meal was and to sum it up I said it was absolutely rubbish, it used to be good here. Not a single good point in that lunch and whoever cooked: heated that up should be ashamed of themselves as Marsdens should for supplying ingredients like that…. One bonus, I bough Birds Eye fish fingers on the way home, 6 for £2 done in the air fryer. If you wish the offer is there for your heater upper to get a lesson from me on how to heat up frozen cheap food

I used to love this place but the food is not as good as it used to be. Menus are outdated and don't offer what they say they do. Staff are great

Good food and the staff are very friendly and eager to please

Lovely welcome as we came in, it's warm with a relaxed atmosphere. We had really lovely meals served by Mags, the Cowboy burgers hit the spot with a delicious just off the bbq flavour. We rolled out after lovely desserts ... Chocolate fudge cake delish Thanks mags and the behind the scene staff for a chilled evening we all enjoyed our choices.

Had a lunch in the Waterwheel with my Wife and my Mother (who has dementia and is in a wheelchair). Manager was very friendly and was very helpful. Food was excellent with alot of choice. Staff made my Mum feel comfortable which made us all feel good.

I booked a table for 15 of us , service was amazing from mags and food was great.

Mags, the staff member who severed us, was so friendly and the food was really good.

Shocking service 45 min for lousy food overpriced and a load of rubbish. Won't be back.

Excellent staff, who looked after us very well. Lovely friendly atmosphere.

Nice atmosphere great food and fast service

Unlike dog friendly places that make you sit outside in the cold you can take them inside here and they have a doggy menu, food for humans is good as well so a win-win all round.

Visited tonight , staff very friendly food lovely. Well worth a visit

Server only approached after we'd been sitting for almost 20 minutes, was told that the food we wanted was not available after pm, when browsing the menu it was a good 30% more expensive than similar eateries,

Always a welcoming team. Food wise wasn't memorable on this occasion ..been better. The chicken burger felt as if it was reheated and too dry, the small jug of chicken gravy felt out of place. Too watery for me to put on a burger with burger sauce..Hungry enough to finish it all and get on my way ..will be back.

Staff excellent Food poor ended up sick with abdo pain loose stools Will not recommend

We were a party of 6 - 4 adults and 2 children. Bobby made us very welcome. The restaurant was clean, cool and airy on a hot sunny day. Food was delicious and nicely presented. Overall a lovely lunch. We will definitely return.

Dropped in for an early tea due to convenience and have been pleasantly surprised. We didn't expect there to be a good an offering for vegans as there was and the food was great. I especially liked the cauliflower wings and the soup was lovely. The food wasn't what earned the 5 star review though, that was the staff through and through. The staff were friendly and did everything they could to accommodate our diet. They even offered to cook our food in separate friers. They anticipated any concerns over products such as the butter being vegan and really made us feel welcome. Amazing service. We'll be back.

Lovely, friendly and helpful staff. A great Sunday carvery. Delicious! Only negative is that the haggis was sticking to the spoon so it was very difficult to get onto the plate.

What a fantastic find ! Staff members were so friendly and helpful. Carvery was 1st class, just like all the staff. Many thanks lovely people.

Met my nephew for lunch here today, with my wee dog. Beautiful food and amazing staff. Will absolutely definitely be back ❤️

No faults whats so ever beautiful food very helpful staff my partners little girls birthday we visited and I had nothing to cut the cake and wrap it in they went and got me a knife and tin foil such a lovely family place very clean will definitely be recommending to family and friends I will also be back.

Took a wee visit and food was great, great cheeseburgers and the wain loved her food too. Great prices. Our server Courtney was great very nice 👌👌

Went for Sunday carvery at weekend with family and was asked if wanted pigs in blankets we said yes .on further checking the bill after leaving noticed for 3 of us to have 2 pigs in blankets each is £7.50 for 6 that's £1.25 each for a sausage added to a meal .I'm disgusted with it and can assure no return .had the chap said how much they were no way would I have paid it so be careful what you order.

Amazing food and service during our visit. Even managed to enjoy a drink in the sun and beer garden while the kids played in the play area outside.

Altogether a lovely experiences, good service, lovely staff , Mags, Grieg and Liam , outstanding hospitality. Food hot and plentiful . No complaints from us. Thank you Waterwheel.

Very friendly and capable staff and food of good quality. Table service is also a welcome experience.

Booking not particularly easy for 73 on line

Excellent food good service and reasonable prices.

Good food and service. Nice views

No issues, great service and great lovely food!!

Staff were super nice and friendly. Nice menu variety, and good prices. I ordered vegan nachos. Tasted healthy.

Coming back from Gourouk myself and 2 friends stopped here at The Waterwheel , Port Glasgow for some late lunch First time here for me but one of my friends has been here numerous times Very similar to The Three Craws in Jordanhill Glasgow food was beautifully presented and I liked the added touch of warm plates as I personally hate warm food on a cold plate Worth a visit I will certainly call again 5*

Lovely staff and food was really good! We were not waiting long for our food to come! Would definitely come back again.

First time here and didn't enjoy it. Meats were sat there for ages. Before we ordered carvery. Our mistake Turkey was cut very thin. We were offered if we wanted pigs & blankets with our meal. But wasn't informed of extra cost. At a cost of £35 wasn't very good and better meals in other places for same price. Wouldn't recommend or return for carvery. Food was covered will white roasting tins. So light not direct on food

Usually no issues here, but this visit waited nearly an hour for food. When we queried why other nearby tables received their order before us, was told sorry, kitchen thought they had done our order.

Good stodgy carvery.. quick service.. had a little bit of food envy seeing what people were having off the menu as it all looked fantastic.. and not as expensive as I thought it would be.. I'll be back. Addition: I have returned... this time I had a mixed grill and it was decent. It could have been a but fresher but was tasty none the less. There's a young lady waiting there called Mags who made the visit that wee bit more personal. A true credit to her employer. Thanks mags. I shall return....

Very clean outlet, good pub food

Staff lovely, cakes great. Was quiet when in.

Made welcome, staff very attentive great selection of food drinks Lovely environment

Food was fantastic service was first class

Returning customer and pleasantly surprised by the improvements of the food, it was nice before but tonight was outstanding. Quality and portion size was great value for money. Service was fantastic by Liam and Courtney, very friendly and helpful, nothing was a bother. Nice atmosphere for a lovely family meal. Looking forward to returning.

Quite a limited menu, food was good, well cooked and the service was very good, nice clean table and lovely waiter. It's ok if you're not fussy about what you want to eat.

The food is really tasty, the service is nice and smiling, the place has its own charm and pleasant atmosphere. I recommend it, it's really worth it😃

Thank you all for the lovely meal my family and I had today and yes Lexie the dog loved he dog burger as well to the staff especially Margaret for the great service.much appreciated

It was a really nice meal and Liam our server was so polite and would help if you needed anything

Stopped in here on our way home to save cooking a meal once we got home. I shouldn't have bothered. Place was empty with no atmosphere. Drinks order was taken as soon as we got to our table however the waitress then forgot about us before finally realising that nobody had bothered to take our order. Over 1 hour after we arrived we finally got some food. We had steaks which were cooked correctly but not seasoned. The food was underwhelming, the service was awful and the restaurant was freezing cold. Definitely wont be back.

Professional team as always ready to help

Need to update the times. They stop at 8 not 9. Not the first time this has happened.

Cosy and well spaced out. Great food with great offers and service.

Everything was good apart from hot Chocolate fudge cake not being hot