wagamama manchester intu trafford centre in Trafford

Fantastic food, made fresh to order and came quickly.

As always, lovely food, but a special mention to our waiter Makai who went above and beyond. Great service. Thank you.

Disappointed. Rice in the katsu was rock hard so sent it back, and a fresh one never came. Asked a staff member where it was, and she wandered back with a nonchalant attitude saying "it'll be there soon" - I cancelled it as I'd already waited. She came back and snapped "it's been taken off the bill" with no apology. Only saving grace here was the (who I assume) was a supervisor, who came over and apologised and wiped the bill. Pretty poor service, Wagamama really need to focus on delivering proper hospitality, otherwise they will end up in the same position as other brands - closing down because they don't have customers.

We had a superb experience here today. A special " thank you" to Brad. He was an excellent server, friendly, helpful and he made my son's birthday feel special.

Thomas is a fantastic manager and he is a true asset to this branch. An amazing professional and knows how to provide the best customer experience. Thank you.

Wow… I couldn’t have dreamed of better service than what I was provided with today’s visit. Travelling from London to Trafford Centre I was invited to the finest conversation’s and recommendations from Thomas & Bryan. Food was superb, sublime absolutely phenomenal. I will be coming back again with haste, my beef teriyaki donburi was sensational. Wagamama’s never disappoints but the staff went above & beyond today. Thanks again guys, your smiles, lovely words, generosity and hard work never goes under appreciated.

Poor service on second visit Send feedback to customer service and never received reply. Disengaged staff and support office

Had a wonderful meal here a while back, and we had a great experience i have to say. The restaurant had a modern, cozy vibe about it. Quite dark, but well lit up and clean. In addition to having a large downstairs eating area, there is an upstairs and an outdoor seating section as well. To eat, we ordered a starter to share, that being the sashimi salmon crispy otsumami, and for mains i ordered the ginger chicken udon, and my friend got themselves the teriyaki beef brisket donburi. Not long after ordering, it soon arrived in all its delicious glory. My ginger chicken udon was excellent, considering i don’t usually eat much Asian food. It was impeccably good. Although, i think my friend enjoyed theirs more than mine. Service throughout are time dining here we’re organised, and efficient. No complaints in that department. My synopsis? Well, i’d certainly give it a go if you’re looking good Asian food. 5/5 from me.

Don’t get ramen. It tastes like air

My glass was dirty, and I saw something in it. I told the waiter, but he just said it was a scratch and made faces at me. On top of that, my husband's food came like 15 minutes before mine. But whatever, the food was good, but the service was bad.

Didn't feel.like real japanese or Korean food, juice was nice, yes a certain mix of normal Chinese food with a simple twist.. Average £35 a head without starters, and one drink and 2 coffees.

Fantastic service and food. Reward scheme now available via the app!

Everything was 10 out of 10 from the moment I entered to the moment I left. Food and service was impeccable and restaurant was very clean. I will be returning; credit to all the staff and especially the chefs

Came with boyfriend and food was amazing! I ordered ramen with grilled chicken and everything about it was perfect. The atmosphere definitely added to our experience. The only thing I'd complain about is the lack of enthusiasm with the members of staff, a couple times we said excuse me and we got half arsed replies and rolling of eyes. I work in hospitality and I understand you may have bad days but this definitely stuck out to us and felt a bit uncomfortable

Tasty food with good knowledge of dietary requirements

Lovely birthday meal out on a very busy Saturday afternoon. Shout out to Brian and Duncan for being super lovely and kind!

Sophie was very kind and made it a great experience!

The environment is very good, the taste is nice, but the portion size is quite small, so it's necessary to order some additional appetizers.

Exelent service food and atmosphere. All was exelent. We had a selection of starters mains and deserts. One in the group took some gluten free options from the dedicated menu. All great and would strongly recomend.

I enjoyed a quick dinner at Wagamamas after some shopping. The food is solid, albeit nothing spectacular. I had duck gyozas followed by a decent bowl of Korean flavoured ramen. Sadly the broth was only lukewarm. Service however was quick, efficient and attentive.

The tama squid balls were really good, Ramen was pretty tastless and the noodles were overcooked. The waiter taking our order was lovely and friendly, however another female waitress ignored us when we called her over. Also there was no check back. The restaurant looked very nice however cleanliness was a bit of an issue. The food also made me vomit about 3 hours after I ate it. EDIT: had to change my review from 3 stars to 1, just started vomiting again, this is the worst stomach bug in my life

Not up to the usual standards for Wagamamas. Both dishes were luke warm, Chicken was dry and looked like it had been sat on the side for a while. didn’t seem as fresh and much smaller portions. Really disappointing

The food is lovely as always, they have new items on the menu which I have tried and got impressed but I was expecting it.. The combination of colours, flavours, textures and temperatures gives you the most satisfying experience you can get in a chain restaurant, in my opinion. Prices are fair and it's very easy to just pay online the bill or even split it with the others if that is the case. It's one of our favourits!

The food quantity is really less as compared to other branches of Wagamama

First time here. Ordered the beef teriyaki it was so dry and tasteless, it was just a big bowl of dry rice and even dryer beef .my daughter's ramen wasnt nice either. The bao buns were cold and tasteless, the only thing that was nice was vegetable gyozas . The staff were so friendly and helpful the service was quick but the food was a real let down.

It’s clean and shiny, but everything else was just not for me. The wait between food coming out is crazy. The first meal came out in 4 minutes but everything else took ages. Staff not very attentive or customer service focussed. Paid on the QR code but nobody checks, or thanks you or says goodbye. It was odd and as I said, just not for me.

It was my first time at this restaurant and the food was amazing, Special thanks to young man Nino and Sam ، Eric making my time special😋

Ordered a donburi, marketed as high protein and the chicken came in my food was maybe only the quarter of what was shown. Sent it back, waiter is not understanding and has no knowledge. Foods coming different times you cant eat with your partner while one eating other has to wait.

After ordering, had to change choices because something broke in the kitchen. Then they still tried to charge us for it. Had to get the original orders removed from the bill. Also had to remove a portion of gyoza that never made it to the table. Things break, that's fine. Exactly same thing happened on our last visit though. Table staff very polite though.

Amazing food true to it's underline - food for soul

Was served a beef brisket ramen where the brisket smelled and tasted like burnt plastic and the broth was luke warm. Luckily Kelvin who served us payed attention to my concerns and sorted everything out for me. 5 star service from him, thanks again Kel!

Food was amazing! Service was ok.. starter came after our main were eaten and when I politely asked one of the female staff delivering drinks, she looked me up and down and said (with some sassy attitude) "it's coming from a different station, someone would of told you that when you came in!" .... They didn't, and I didn't think 2 bao buns would have taken that long... we had our mains for 20 minutes! Before I asked her...

Busy, staff are good with children. Fairly standard for the chain.

Had great food, service was efficient and was very competitively priced, will be returning.

You know what get...no more no less....

Good food. Quick and friendly service.

Really nice food and gorgeous staff. Def going there again

The waiter was quite accusing when they got my daughter's order wrong

Best pork ever, worst ramen I have ever eaten.

First time at Wagamama and I really enjoyed my Vegatsu and ginger & lemon tea. The atmosphere and service were top notch. Would definitely recommend.

Great eaterie, quite busy, usually a queue, but it moves quick so you shouldn't have to wait too long before you get seated. Food is always on point, we ordered Bau's, chicken katsu with rice, chicken katsu with salad. Chicken and Prawn Yaki Soba. Chicken Shi Shoue. All dishes were great and tastey. Service was a little slow, prob due to fact it was (27th Dec), so an exception, so experienced a little slowness, and the meals (4x) coming out individually and not together in sync, not a big deal, but worth mentioning this could occur on busy days. Enjoy ✌️

Maddies helped us the last few times we’ve been, she’s always so lovely! Great recommendations on things we haven’t tried before & supper helpful when we want to tweak things on our order :) x

This was I and my family’s first time here and we will definitely be coming back! The ambience was amazing, staff was so helpful and food was delicious 😋 I had the teriyaki soba 🍜

Don't know how but had not been before but will 100% be going back - absolutely perfect.

As always, great for food, after a night's shopping in Trafford Centre. 10/10 👍👍

Exceptional Dining Experience: A Culinary Triumph A dining experience that exceeded expectations – great food, great service, and a great atmosphere! The attentive service began with a thoughtful inquiry about food allergies, and to my delight, a gluten-free menu was promptly brought to my attention – a first-time experience for me. Opting for Pad Thai noodles 🍜 with chicken and shrimp 🍤, accompanied by a refreshing carrot 🥕 juice infused with ginger 🫚, my meal was nothing short of spectacular. Not only was it delicious 😋, but it also embraced a healthy and flavorful combination. The overall ambiance added to the enjoyment of the meal, creating a dining experience that seamlessly blended exceptional flavors with a welcoming atmosphere. A culinary triumph that left me thoroughly satisfied and eager to return for another delightful gastronomic adventure.

Awful, heard so many good things and we was so disappointed.. if you like authentic Asian and Japanese food do not go here..honestly tastless, ramen soup was like dish water in fact dishwater prob has more flavour. Starters were rank, we love Korean food, Japanese, Thai etc.. I’m not Asian and my homemade food is 10x better. I’d rather eat at home.

I have visited Wagamama many times with family and friends but this is by far the worst food we have had here, cold, different taste, overcooked... no good.

Very nice and spicy food 😋. Many varieties to choose from.Cocktail which I had was awosome.much recommended.

Went for food with my sister food was good as always but the service in my opinion was even better , Raj couldnt of done more for us , he was friendly and attentive GO RAJ 🤙🏼

Food was lovely but Raaj was fantastic! He was super friendly and super helpful which made the experience so much better! Raaj deserves a payrise in my eyes!

Great place with plenty of seating. Food not at the usual highest standard but still very nice.

We have previously loved visiting Wagamama and thought this would be no exception. The atmosphere was great once we had been seated after a lengthy wait on a busy Saturday evening which I understand and respect. We waited for drinks for a while and to order our food. I cannot digest onion, it causes me severe pain and so I let the waiter know when he asked if there were any allergies or dietary requirements. His immediate response was to tell me that it wasn't one of the key allergens and nothing more which left me feeling uncomfortable. I just had to be very careful in my choices and look up all ingredients online thankfully this was possible with how well documented it all is on their website. The wait for food was a mixed bag... my partner promptly received both his starter and main in good time but he had long finished his by the time I received mine some 40+ minutes later which was rather awkward. What's more, the cherry sauce wasn't present with the duck bao it was totally dry and my main was really dry, there was next to no sauce on it at all (chicken teriyaki donburi) and it was cold... I'm not sure what caused this but it left us feeling quite frustrated and we left without ordering dessert. Both Wagamama cherry and teriyaki sauces have no onion listed in their ingredients. I can't say I'd go here again despite the atmosphere being lovely and a welcome break from the overwhelming noise and lights of Trafford food court. I had no confidence in the staff and the food was very disappointing for me. My partner enjoyed his food but it was a safe bet with katsu curry and squid. He had a very different experience but I do not think it makes up for my own.

The food was delicious & the service was excellent! Our server, Florence, could not have been nicer or more helpful & we were lucky to have her. We will definitely come back!

The food was really good, but be wary of drink prices. I ordered an orange/lemonade soft drink mix and was charged £7 and a small glass of very average house wine was £6. Would go again, but only have water.

My first time at a Wagamamas. The food here was really nice. I had the beef brisket ramen, as shown in the picture. Would like to return and try something else on the menu, or just order the ramen again because that was good.

Service was amazing. Thanks to Raj. Had a lovely dinner here.

Very friendly staff and great food!

As an asian, this food was not it. We ordered two bowls of ramen noodles and the broth was tasteless. Don’t know who made it but even my younger cousins make better ramen than that. The noodles were soggy and waay too overcooked and it felt like they were drained in salt water (the broth). Don’t recommend the ramen är

Thank you Maddie for great service and help with charging our phone, appreciate that so much!

Was really disappointed been wanting try this place out for a while so we went got seated nice friendly attentive staff took our order two drinks two starters two mains, starters came out pulled pork gyoza chicken yakitori they was delicious tasty hot then went down hill chilly chicken ramen watery very bland the noodles was over cooked I had shirodashi pork belly ramen it was warm broth over cooked noodles think they cut the pork with a razor blade very thin half egg not worth the money but other menu items looked nice on way out as looking round tables as leaving would try again in hope other meals was as good as the starters was

The service at this restaurant was really disappointing. Our designated waiter, Joel, was inattentive. We waited approximately 20 minutes to place our order, despite making multiple attempts to flag down a staff member. Strangely, people who arrived after us were attended to promptly, even though the restaurant wasn't busy when we arrived. We were here on a Monday evening when the restaurant wasn't busy at all, half the restaurant was empty. This really started to make me question whether it was the way I looked that impacted their lack of service? Once we finally got someone's attention, the manager took our order, which was appreciated due to a dairy allergy amongst our party - this was taken with caution which was the only good thing I can say. However, our food arrived with 1 out of 3 of the side orders, and the waiter failed to inform us that they were combined into one. Yet again, it was a struggle to get anyone's attention. Throughout our meal, no one asked if everything was satisfactory. We ordered another drink during the meal, which took 10 minutes to arrive, by then we were already finished with our mains. When I complained to the manager, Simon, he displayed little empathy and didn't offer an apology. Fortunately, another manager listened to my concerns and apologised, unlike Simon, who lacked any basic customer service. It was so frustrating to sit there whilst observing everyone else being attended to and asked whether they had a good meal whilst we got nothing near that type of service. Overall, poor service and poor management.

Manuel is a great waiter the light of the restaurant, knows how to turn a frown upside down. Can tell he works for the badge is proud to work for Wagamama. Would dine anywhere that he works you guys are lucky to have him. Has more potential than being a front of house staff. Hopefully I am served by him more and I can see his progression over time

Friendly fantastic service from Manuel, great food, will be back!

Food was quick and up to the usual Wagamama standard. Service was excellent with staff friendly and attentive. The pork belly buns are always to die for and make me do a little happy dance every time. My partner really enjoyed his birthday and first visit to the Trafford Centre - thank you.

The food was excellent, but the initial service wasn't the best. As my daughter noticed other people who arrived after us, the staff were taking their order before us which was somewhat annoying.

Super place to eat. I can ways manage a Wagamama 😍

Really disappointed with the food from the Trafford branch. We come out to Wagamama quite a bit usually attending the Liverpool branch where the food is really good I ordered teriyaki soba for myself and girlfriend. Both meals arrived with the noodles really burnt and stuck to the plate. I was really disappointed they even attempted to serve us this I then eat my sides and asked for the bill. I told the manager the food was dreadful he took one look and and said yes I agree and knocked the price of the those 2 dishes off the bill. We then went downstairs and bought a cheeseburger each from Mac ds. The staff were nice and the restaurant is busy but the food one the day we came was shocking. I have had a pot noodle that have tasted better than what I had here Not the usually standards at all.

Friendly staff and quick service

Very nice food here and a nice place to eat

Very busy but staff worked very hard to get us seated quickly and delivered our food quickly. Food was delicious and staff excellent. Thank you!

Food was OK but tampopo is far superior in regards to quality. Service is the worst I've ever seen waiters get you seated then just vanish, if they walk past they will avoid eye contact it's been like this every time I've been it's very odd. The next time I go I think I'll play a game with them and see how long I can sit there before someone takes my order. I bet if I walked off without paying it wouldn't be the same. Very disappointing considering a dish is nearly 20 quid, maybe I could charge the waiters for my time and invoice them before I get the bill

Loves it, great staff, friendly helpful, got one in trouble by accident. All forgiven. Food was lovely, waitress very nice . Loved it definitely go again.

After waiting such a long time, we were disappointed to find the ‘hoisin duck buns’ were like a deconstructed tuna sandwich (why is there mayo?) and the yaki soba’s had no seasoning beyond the garnish.

it's OK. i got the grilled chicken ramen the chicken tastes chewy/cheap the ramen tastes like supernoodles broth was nice service alright 3/5

Chill squid as starter is the must to have! Lovely atmosphere overall and the service is top notched!

It's definitely worth having a try .loved the food and will definitely recommend it. 👌

Quick service and delicious food.

Always good fast food, service dropped off a fair bit after the lunch rush.

Lovely staff, tasty food. But door for disabled toilet needs a new door handle attached

The 4 of us came for some mains and a few drinks and were blow away with both the food quality and the service. Our server Kelvin went above and beyond for us in his service and is a great example of how to treat guests even when juggling other tables aswell as our own. Couldn’t ask for a better server and management should acknowledge his dedication and positive attitude.

Consistently good. Service can be patchy but staff always pleasant and don't mean to forget things. Food always good. Recommend the pad thai!

Service was really poor. We waited a long time and were eventually told that there were no bao buns, which is what we had gone in for.

Great food and the service was with a smile

Great food,the quality is amazing,the menu has a wide variety of options.

I ordered a spicy chicken ramen bowl. The bowl wasnt spicy. I added chilli oil, flakes etc and there was still 0 taste. Spent 40gbp for nothing couldve gotten a better meal at kfc. Overall an awful experience.

Very busy, staff clearly overwhelmed by demand. Missed orders on tables around us. Our duck Donburyi was tasty but at £17 is a little steep. The Beef Bao Buns again were tasty. The Duck Gyazo were over cooked to the point they were crunchy. We had to ask 3 times for service at one point. Overpriced, over-busy, over it.

Lovely lunch, food delicious. Staff efficient and friendly. Vegan options fantastic.

Always a pleasure at Wagamama. As someone with allergies, my order is always taken by a manager who explains the allergens they have and I’m thrilled to know it’s a nut-free restaurant; it always quells any worries.

Located in the Trafford Centre it's the largest Wagamama branch I have been to. It was a very busy Saturday night and the food court was rammed. There are a lot of places to eat there but we chose W's as the queue was moving down quite quickly. It's a well oiled machine and very efficient however given there is a large number of staff behind the servery. In hindsight, I suspect this may lead to the food may not be consistent. We were on a long table, and you can see the meals of others which confirmed my suspicions. All was good though, apart from the wife's dish not having mange tout as expected. There was a slight issue when we queried this, however the manager promptly and courteously resolved it. Their drinks and desserts seem expensive for what they are but ultimately that's your choice. I am not a fan of paying via the QR code but I guess it's the way of things to come and at least you can check the bill. I also wonder if the waiting staff miss out on tips. Note, that they are extremely diligent if there is anyone with an alergy.

Food was excellent as always. Service to place order for drinks and food was slow though for a Friday lunchtime.

Top scran .and Auntie paid too!! Very tasty and clear accurate ordering. Th eerver said he was new but he was spot on . Have been to several Wagamama outlets ..and this was the best. They even kept my baseball cap , which I forgot .

It was crowded atmosphere. But the food was really good.

The food was nice, The chairs inside were benches, the service was good, Japanese food,

그냥 숫가락 포크를 던져버리고 가네요 ㅋㅋ 음식접시도 그냥 떡하니 우리한테 넘기고 서빙도 제대로 안함 난도스랑 와가마마는 진짜 영국에서 유명한게 어이가 없을 정도 . 원래도 안좋아해서 안오다가 간만에 왔더니 쓰레기 같네 ㅋㅋㅋㅋ

Wide choice of Asian food with a taste. Noodles with chicken and prawns are nice. Service was fast and the atmosphere is excellent.

Just like every other branch really. You know what you'll get every time

Amazing experience - Dylan had us in fights of laughter, what a legend! Nicest team here! YUMMMMM!

Nice place but there is always a long line.

Food is amazing with good servicing size, taste and presentation makes you want to go back for more. We had prawn starter which had right blend of chilli and zesty flavours followed by Chiken gyoza ramen with amazing broth soaked gyoza tasted perfectly with crunchy vegetables. My Partner loved the chicken shi shuk - soulful bowl which was indeed just that with soft rice, punchy chicken with side of fresh radish and pickled onion cucumber was perfect.