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4.4

Based on 1.567 opinions finded in 2 websites

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Nº 225 in 856 in Sandwell

Nº 2 of 2 Turkish in Sandwell

CUSTOMERS TALK ABOUT DISHES WITH..ricemeatlambsoupcookedpizzamustbeautifulturkeycheesepayoldsaladmoussakachicken

comment_iconOpinions

There's no restaurant here (anymore?), just a food truck next to the tire shop with the same name.

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Bob ten Berge . 2024-04-01

MORE AT Google

Good quality tasty food,pleasant decor and staff

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Zubair Ahmed . 2024-02-11

MORE AT Google

Very good food i enjoyed every time when I buy

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Calea Ducu . 2024-02-01

MORE AT Google

Quite the gem of West Bromwich, deceptive on the outside, gorgeous on the inside with plenty of room.

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Rauf . 2024-01-29

MORE AT Google

I have been to this restaurant a few times we always have grilled seabass, most of the time good, but sometimes it's not as you expect. The food portion vary size some time it's big the next time small .and I seam to away get the smaller portion of two .and customer service is a let down at times because staff do feel like they doing you a favour. And at times are rude and not away welcoming considering been there a fare few times.and the last time we had a meal.as the waiter was bringing our plates with our food ,her hair which is quite long was dangling in one of our plates right in the potato, and I had to say to her your hair in my food at least 4 times ,before she realised, and then she a bit stumped on what to .and offered to change the meal after much promoting, and felt a little bit uncomfortable after all that.not sure if I'd go back there again. The food was good when we first went, but as time pass so has standard gone down. And their was no discount after all of that.

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A . 2024-01-28

MORE AT Google

I have been to this restaurant a few times before. Tonight, the customer service was poor. With direct displays of rudeness. They don't serve hot drinks yet have hot drink facilities behind the bar on display for staff use only. They don't have cheese for a cheese pizza. Yet, can bring you a chicken pizza with cheese on. (The chicken pizza of cause costs more). When you then want to pay your bill with cash, you're told they don't have change. So to pay and not expect your change. As l was with a lot of people for birthday celebration, I did not complain about the services, but l definitely was not leaving without my change as at this point, tipping was not in my mind. It is interesting having spoken to other members at the meal, they also thought the front line staff were rude. As for the food salty Lentil soup, chicken pizza that was under seasoned. I will not be buying that again. I also don't think l will be visiting that restaurant to eat again. One rotten apple spoils the whole barrel

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Dawn Reid . 2024-01-21

MORE AT Google

Visited with family on a Wednesday night so wasn't too busy Went for the mixed grill which contained lamb sheesh, lamb kofta, lamb chop and diced chicken served with a side salad Portions were fantastic and the meat was charred very well Service was okay, no real issues other than the waiter hastily taking our plates whilst others in the party were still eating

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RINESH PATEL . 2024-01-20

MORE AT Google

Terrible customer service. Tried to order starters at 8pm but waiter wanted us to order the mains together as they were closing early due to some maintenance on a Friday night. They restaurant had no signs and waiters seemed that they did not want to be there. The restuarant was not busy. I had to cancel my order and walk out. Had been there before the food was amazing but recently its gone down.

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Tanveer B . 2024-01-20

MORE AT TripAdvisor

19.01.24 -Went to the restuarant at 8 pm and try order food but tried to order the starters and the waiter was not happy with that and was forcing us order the Mains too because there was some maintenance which was suppose to take place. Very disappointing with the service. When we were going out , the waitress and the waiter were smiling as if they gave a really good service. I had given them 5 star before so going to change now. As regular customer would not recommend and this service received. Food was amazing but abit salty. Service was much better this time then previously

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Tanveer Bhachu . 2024-01-19

MORE AT Google

Zero Star’s, went in to discuss booking the Venue for a party. Discussed prices and agreed. Went in for a trial of food at a later date. After my meal they told me the prices we have agreed need to change and our agreement is no longer valid. Service was terrible, waiters seem like don’t want to be there and do not have any communication skills. Manager also rude and does not know how to deal with customers. 0 Star. Avoid the place

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Artist Beqa . 2024-01-19

MORE AT Google

Thank you guys for your help today. Even though I reserved table for 27 of my friends and 50 show up, you manage to accommodate us all. Thanks again!

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Joliane A (joli) . 2024-01-15

MORE AT Google

We normally love the food here which is why we booked a table but the communication with the staff and customers is appalling, due to ‘gas problems’ they cancelled our booking without communicating with us at all, was extremely rude to my mother who only wanted an apology. I’m a manager at a very popular restaurant in oldbury and would not dare use the level of disrespect we received today

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Jai Gahir . 2024-01-09

MORE AT Google

This is not a proper Turkish restaurant. Tasles. Do not visit if you like Turkish Never again.

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Sia Rahnama . 2023-12-29

MORE AT Google

Realy Good Atmosphere Food was delicious staff was realy polite professional especially Omer who gave us really warm welcome with a big smile We Will definitely come again

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HASSAN JAMAL . 2023-12-20

MORE AT Google

Service is awful - food is good

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Ani A . 2023-12-20

MORE AT Google

Love the food here . Would only come here on a date though so someone else can pay for it. Hummus and falafel bang differently. Fresh and authentic. They give you some tea after too.

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somewhat alien . 2023-12-16

MORE AT Google

Great service and food for annual Xmas do. Thank you

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Sajida Carr . 2023-12-15

MORE AT Google

Great authentic food, fast and friendly service, very good atmosphere. Priced very reasonably will definitely visit again.

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Tarvinder B . 2023-12-15

MORE AT TripAdvisor

I was a bit worried about this meal having read the recent reviews online but I cannot praise Turquoise Kitchen enough. We went for our work Christmas lunch and had pre-ordered our food. The service was outstanding, extremely efficient, and all the food was very very tasty. I would not hesitate to go there again or to recommend it to someone else.

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Karen T . 2023-12-15

MORE AT TripAdvisor

Great food and service, very reasonable prices. We did attempt to go back. However, they cancelled our reservation at short notice due to a wedding and it wasn't handled in the most professional manner.

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Lisa Aldous . 2023-12-09

MORE AT Google

Food is good nice service would go

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Lawrence Lynch . 2023-12-06

MORE AT Google

Service was absolutely shocking. Everything seemed to be a problem. Went out for a work Christmas meal, it wasn’t busy and none of the staff looked like they wanted to be there. No asking if we had finished before taking plates. They swapped our vegetarian mezze for a meat option without telling us. Then refused to swap it for another mezze side. We will not be eating here again.

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Hayley Powles . 2023-12-06

MORE AT Google

My first time here and I really enjoyed the food. I opted for the mixed grill and it was a good choice. The staff are great hosts and the prices are reasonable. I will go again.

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Thomas Grierson . 2023-12-05

MORE AT Google

Have been here a few times before and it's been nice, but that was ages ago. Today however, we walked in and it was empty, no real greeting from the staff, we were told to sit anywhere.. sat in a booth and the seats are so far from the table it's unreal. So we wanted to move to a normal table.. staff said there's no table for 2, I pointed to a bunch of tables and the staff said that's for 8.. the restaurant is empty! Loads more tables of 8 around and so I said we can sit on the end, she replied with fine but it's for 8.. They weren't accommodating in anyway shape or form, and just no customer service what so ever. You would have thought on a rainy evening at prime dining hours in an empty restaurant with only 3 other tables with customers that they would welcome the income.. but nope!! Nothing! So we walked out!

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H M . 2023-12-04

MORE AT Google

I think people who love meat shud go there enjoyed the grill and salad was so good every dish was spot on staff was really friendly service with smile on ther faces defo going back went with family kids loved the food as well thank you staff for tht lovely 😍 experience....

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Wasim Batliwala . 2023-11-25

MORE AT Google

Great decor lovely food but the staff are miserable beyond belief. Even if English is not your first language anyone whatever they speak recognises a smile. You feel uncomfortable being there.

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dj j . 2023-11-16

MORE AT Google

Has the restaurant changed ownership, if you look at the reviews all the 3 plus star reviews are from months back, and for the last 3 months the reviews have been mostly 1 star with occasional 2 stars!! The food was tasty but the customer service is extremely terrible. Staff were rude and we were made to feel very unwelcome. Good ambience, nice location but extremely rude staff. The service is shocking. The owner needs to change all the staff especially the person claiming to be manager!! Would recommend to stay away as the service is so bad it makes you not enjoy your food!! This place is dreadful. By far the WORST customer service I have ever experienced. Staff act like they are doing you a favour getting you seated and served. Absolutely shocked at how rude the staff are, one in particular who claimed to be the manager. Extremely arrogant and self-absorbed clearly does not have any experience in the service industry as acted like he was doing you a favour I was shocked a restaurant was operating with this level of inconsiderate self-absorbed arrogant staff members. There are plenty of Turkish restaurants in and around Birmingham who welcome you with a smile on their face. Spend your hard earned cash there and please forget this waste of space Couldn’t be bothered to do simple soft drink request pineapple and lemonade, when we enquired about the dishes on the menu, we was told you decide I come back when you ready” 8.30pm after our meal we ordered Turkish tea, we was told none left “it’s all finished”. Clearly the owner isn’t around and relies on staff to run the business, just after that the manager came around started asking the tables around us if they want anything else to order those who refused he hastened them to have the bill No meet and greet or farewell. That’s the bare minimum, it’s not lost in translation, and it’s just RUDE!!! Maybe they are trying making it like the Karen’s Diner experience? Where you pay for the pleasure of very rude service even they greet you albeit with F**** hello.

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K U3346 . 2023-11-06

MORE AT Google

Has the restaurant changed ownership, if you look at the reviews all the 3 plus star reviews are from months back, and for the last 3 months the reviews have been mostly 1 star with occasional 2 stars!! The food was tasty but the customer service is extremely terrible. Staff were rude and we were made to feel very unwelcome. Good ambience, nice location but extremely rude staff. The service is shocking. The owner needs to change all the staff especially the person claiming to be manager!! Would recommend to stay away as the service is so bad it makes you not enjoy your food!! This place is dreadful. By far the WORST customer service I have ever experienced. Staff act like they are doing you a favour getting you seated and served. Absolutely shocked at how rude the staff are, one in particular who claimed to be the manager. Extremely arrogant and self-absorbed clearly does not have any experience in the service industry as acted like he was doing you a favour I was shocked a restaurant was operating with this level of inconsiderate self-absorbed arrogant staff members. There are plenty of Turkish restaurants in and around Birmingham who welcome you with a smile on their face. Spend your hard earned cash there and please forget this waste of space Couldn’t be bothered to do simple soft drink request pineapple and lemonade, when we enquired about the dishes on the menu, we was told you decide I come back when you ready” 8.30pm after our meal we ordered Turkish tea, we was told none left “it’s all finished”. Clearly the owner isn’t around and relies on staff to run the business, just after that the manager came around started asking the tables around us if they want anything else to order those who refused he hastened them to have the bill No meet and greet or farewell. That’s the bare minimum, it’s not lost in translation, and it’s just RUDE!!! Maybe they are trying making it like the Karen’s Diner experience? Where you pay for the pleasure of very rude service even they greet you albeit with F**** hello.

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kamal U . 2023-11-06

MORE AT TripAdvisor

The decor is beautiful and the food was tasty but the customer service is extremely terrible. Staff were rude and we were made to feel very unwelcome. We had lots of food and asked for a takeaway bag for the left overs. The waitress took the platter away and never returned. Will not be returning here.

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Afia Douglas . 2023-10-23

MORE AT Google

Tonight the dining experience was absolutely terrible. Really bad service & food quality was worse. The staffs didn’t seem very interested in providing quality service, specially the waiter who didn’t serve us properly & did not even came to apologise. The food was not served all at the same time & was cold. Been to this place many times before & always had pleasant experience, but after tonight we’ll never visit again.

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Mohammad H . 2023-10-17

MORE AT TripAdvisor

Visited today, ordered now, it's almost a live review, no meet and greet. Rude staff. No interest. Almost empty on Sunday. Wouldn't let us having our desired table, said it's booked, which is still no one there. Not tasted food yet, as waiting for food, already ordered. Good ambience, nice location but extremely Rude staff. No colour pencils but providing drawing menu for kids. Update after tasting the food. Wouldn't recommend.

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info valley . 2023-10-15

MORE AT Google

Very poor service from staff. They served food 8:15 and they said you hv 10mins to ear we are closing. Online says 10:30 closing on Thursday. Staff was so rude ans were not coming on the table to serve anything else. That we hv to leave without eating. Won’t be going again or recommend to anyone- wasted money time and embarrassment in front of guest. Shame.

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Naveed R . 2023-10-06

MORE AT TripAdvisor

Having booked for a friends birthday was advised when we arrived a private party was starting at 8pm and we would have to be out by then that should have been told before we booked and we could have gone else where shame we didn't no tables dressed felt like a canteen service was ok but they were busy sorting out party people walking around children running about my first time there won't be going back just make sure no private parties before you book food quite nice shame about the rest😞

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Julie Brindley . 2023-10-02

MORE AT Google

Stunning food. Was passing by and pop in quite randomly. Was empty but it’s because it was 1pm so not very busy. Exceptional food. Don’t remember the name of the dish but it was epic

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Nazajawie . 2023-09-28

MORE AT Google

Fantastic Turkish food, the sea bass is excellent and the chicken beyti was very tasty. Love the puff bread too! Highly recommended

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J M . 2023-09-27

MORE AT Google

I am from Turkey originally and today I had the worst restaurant-experience at this place. Staff acted like they were being tortured serving that ungodly food, and I also got laughed at for some reason? Asked twice whether the bread was free on the side, got told no, but then I was charged for it… Ridiculous looks were given by the waiters, and when I tried paying, they gave me the wrong change for my 13 pound order. Didn’t even consider giving a tip after the horrible food and service. Reconsider naming the restaurant something else, because this is clearly nothing like Turkish food.

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j . 2023-09-26

MORE AT Google

Food was great customer service not so great

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Jade Flowers . 2023-09-26

MORE AT Google

Absolutely shocked at how rude the staff are, one in particular who claimed to be the manager. Extremely arrogant and self absorbed clearly does not have any experience in the service industry as acted like he was doing you a favour by seating you in a completely empty restaurant. Called to make a booking a few days before and was told as they aren’t usually busy on a Sunday we could just walk in, when we got there the so called manager turned us away as we did not have a booking and the next available table was 2-3 hours wait! We left the restaurant and called them to test there word, low and behold the waiter on the phone told us he would have a table ready in 15 minutes for us so then arrived later and the same “manager” seated us to our table. My partner asked why he had first refused when the restaurant was clearly not at capacity! He said it’s just easier if you book in a rude tone. For the rest of the evening we were treated absolutely appallingly, one of my guests asked for a plate and the same “manager” said “well if you wait a few minutes someone will bring one” his tone was incredibly rude and I was shocked a restaurant was operating with this level of inconsiderate self absorbed arrogant staff members. There are plenty of Turkish restaurants in and around Birmingham who welcome you with a smile on their face. Spend your hard earned cash there and please forget this waste of space.

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Laila Ali . 2023-09-24

MORE AT Google

The service is shocking. Phoned 3 days before to book a table for 7 and was told to turn up and no need to book. Turned up this evening with my partner before the rest of the group and was told that there is no seats available and that we needed a booking and the wait was 2-3 hours. (Clearly they didn't want a group as the staff couldn't be bothered) when I mentioned it was dead and why the wait? they said that bookings only and Turned us away. We decided to go round the corner and phone up to see if they accepted bookings which they did accept a booking for 7 for half hour( even though we was told its a 2-3 hour wait) we went within 15 minutes as a group and they seated us. I pulled the guy aside and told him why he turned us away earlyer he said we needed a booking and that's it (even though it was dead in there and a Sunday evening) He said he was the manager but was very rude through out the evening. They had no interest in getting more people in and clearly just wanted to go home! The owner needs to change all the staff especially the person claiming to be manager!! He had light brown hair with a beard! Would recommend to stay away as the service is so bad it makes uou not enjoy your food!!

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Emiljano Gjonbalaj . 2023-09-24

MORE AT Google

Food was good but the service appalling. Chap who says he is the manger was extremely rude, this guy should not be in a customer facing role.

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Arshad H . 2023-09-24

MORE AT TripAdvisor

Food was really nice, and service was super quick.

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Somefname Somelname . 2023-09-19

MORE AT Google

I have been to this restaurant a couple of years ago with my husband in which we really liked it. My son chose this for his birthday. Walked in was quite empty. Ordered starters and main at the same time. Prices are slightly more than the internet menu so this needs updating. We were still eating our starter when the brought the main out. The waitress took away the plates one still had food on the plate very rude! Mains were nice. We asked for dessert menu the waitress said we only have baklava. So we had that again that was nice. Asked for the bill and didn’t have a second to digest the price before waiving the machine in my face. We were dove in 45 mins that’s how rushed the experience was. I could understand if they had queues for seats but there were only 5 other tables occupied! I wouldn’t recommend and I won’t be going back!

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Melzecevic . 2023-09-17

MORE AT TripAdvisor

I went there recently with my Turkish friends. The food was good but the service was so bad. It is a shame that the staff were not welcoming and friendly then we would have enjoyed our meal more. If they carry on treating their customers with the way they do they will be loosing some of their customers.

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Zeynep Shorthouse . 2023-09-08

MORE AT Google

Very very poor customer service. Staff are very rude and dishonest. Regardless of the food they made it very unpleasant to eat there. Will never go there again

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no1guy95 . 2023-09-08

MORE AT Google

I thought it would've been lovely trying a new cuisine and spot with my friend, however it was the worst experience I've ever had. The customer service skills of the waitress (Ana) was awful. She was unwelcoming and unapproachable. She did not greet me nor my friend, nor did she thank us for using the service, but instead she shoved the card machine in my face, gesturing that I should pay - not disclosing the amount, neither uttering a word whilst having a sour look on her face. When serving she stretched the hot plates over my baby who was in the pram...if this slipped out of her hand, it could've been a whole different situation. Besides the food being delicious, my overall experience was disappointing; we were forced out of the building at 3.20pm by the loud music of the dj, even though we were told that we'd have to leave at 4pm due to a private function - we couldn't hear ourselves talking and my baby was alarmed by the very high volume of music whilst nursing. Its not a place I will be visiting again any time soon.

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Rachel Z . 2023-09-03

MORE AT TripAdvisor

First time visiting, and we wasn't disappointed, food was amazing, cocktails gorgeous ( and very strong), service was spot on. Definitely will be coming back and recommending to my friends.

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Christine M . 2023-08-29

MORE AT TripAdvisor

Great food. Service is good too.

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mandeep athwal . 2023-08-21

MORE AT Google

This place is dreadful. By far the WORST customer service I have ever experienced. Staff act like they are doing you a favour getting you seated and served. We have been here twice within the past six months, once with friends and a second time on our own because we felt, maybe the first time was an off day and we should give them a fair chance. Nope!!! Just as rude the 2nd time. Honestly the owner needs to do something drastic because if he doesn't, the staff won't allow this place to stay open much longer.

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Noorhan Wilkinson . 2023-08-19

MORE AT Google

The most dishonest and staff members I have ever encountered. Extremely lazy. Sickening attitude. They tried to obstruct us at every opportunity so they could leave and go home early. It was Saturday night. On google, the closing time is stated as 11pm. I went with the intention to treat my guests who had just travelled 3 hours from the north of England. We called at 9:15pm on our way there and asked them what time they close. They stated that we would have to order before 9:45pm as that is the time that the kitchen closes (1st obstruction). We were fine with that and we arrived at 9:30pm to two startled looking waiters muttering something in their native tongue when they saw us. We knew what we wanted to order and we were ready as soon as we came in. Just before I told the lady my order, she said that we would have to be out by 10:30pm (2nd obstruction) which we were also fine with. I gave the order for mix grill only for the lady to tell us that they won’t make anything with charcoal at this time. The only thing they offered us was fish (3rd obstruction). Extremely disappointed, we got up to leave which brought a big smile on the lady’s face. I advised the lady that the google times should be changed from 11pm. She responded saying ‘11pm is the closing time for people who are already seated’. I replied saying ‘but you just told me whilst I was seated that I had to leave by 10:30pm. Was that a lie?’. Again, I watched her smirk after being caught out lying. We left the restaurant and went across to Nando’s where we were treated with kindness and respect, even though it was close to closing hours. The lights for turquoise kitchen were switched off at 10pm. CONCLUSION: if you want good customer service, and don’t want to be embarrassed in front of your guests, steer clear!

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JD . 2023-08-13

MORE AT Google

Recently dined here. The food was acceptable but the service was so bad. The staff seemed uninterested and we felt as though the staff were unconcerned about our experience. A shame really as had staff been a little more welcoming and friendly then we would have enjoyed this so much more.

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R P . 2023-08-13

MORE AT Google

It’s getting worse day by day you changed the role every months which is not good and staff very rude and moody as well since the previous owner sold the restaurant it getting very bad service changing the price every months which is not good for customers not happy at all

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Sameena Mohammad . 2023-08-06

MORE AT Google

ძალიან კარგი ადგილია, კეთილგანწყობილი პერსონალი და გემრიელი საჭმელები.

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G. S . 2023-08-06

MORE AT Google

Every thing in this place is exceptional.Thanks to the amazing staff that gave us an amazing experience.The food was amazing and delicious very good couldn’t fault it in anyway.Can’t wait to go back for more when we are in West Bromwich.tasty Turkish food.I must say that the bread was amazing,lamb ribs and chops were tasty…..

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Alan Grace . 2023-08-03

MORE AT Google

Not open until 11 as stated here

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Osman Kavcar . 2023-07-28

MORE AT Google

With a group of Turkey loving friends they love to come here, reminds them of being on holiday. Nice food, good service and nice Turkish style design. We have been many times

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Lorraine Foster . 2023-07-24

MORE AT Google

Good food, attentive staff and a few unusual items available

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John Payne . 2023-07-17

MORE AT Google

Good portion sizes, fair price, good service. Meats were cooked just right (and not overcooked)

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Abhinav . 2023-07-15

MORE AT Google

Amazing food and service! The lamb is my favourite and calamari starter! Great Turkish restaurant in the area!

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Chloe H . 2023-06-30

MORE AT TripAdvisor

Waiters watching us eat our food made me feel very uncomfortable. Waiter had attitude.Wouldn’t return until better service

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Ozy O . 2023-06-15

MORE AT Google

Lovely food, good service. Lovely interior decor. Will definitely be going again

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Marie Worton . 2023-06-13

MORE AT Google

Went as a family and enjoyed our experience. The bread to start was freshly made with tasty dips, we then had mezze platter for 4 people which was beautiful and tasteful. Overall we enjoyed our visit and will be back.

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Relax13917089597 . 2023-06-08

MORE AT TripAdvisor

We were group of friends meeting up to enjoy good meal, we did get an amazing meal, lovely staff very friendly and attentive, great atmosphere xx

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Savita Kapur . 2023-06-01

MORE AT Google

Below satisfaction. Some of these earlier posted reviews most definitely posted by themselves. Don’t waste your time going there! Very poor choice I made visiting the place. Only went on reading the reviews.

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Amir Azadi . 2023-05-31

MORE AT Google

Really tasty food , lovely staff and atmosphere. Easy to order .

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Mrs S U . 2023-05-26

MORE AT Google

Had a lively evening here, the food was amazing. We had one if the platters and will definitely be back again soon.

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Rachel Richards . 2023-05-12

MORE AT Google

The food was horrible, the mixed platter mezzo was tasteless, did not eat it Not worth the visit Over priced Customer service was shocking Paid the full bill and left Will never visit again

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261lalitag . 2023-05-10

MORE AT TripAdvisor

Great venue good food. Terrible service the serving staff made us very uncomfortable. Would go back if manager and waiting staff were changed.

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David W . 2023-04-18

MORE AT TripAdvisor

Wonderful food..brilliant service... very friendly..relaxing. do not rush you... nothing is too much trouble. Would give more stars if I could.

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Rob Rob . 2023-04-16

MORE AT Google

Waiters watching us eat our food made me feel very uncomfortable and rude waitress taking plates away before we had finished. The good was awful and very disappointing!

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Jane Colbourne . 2023-04-14

MORE AT Google

The food is delicious here my brother has been telling me about it for a while and he was right, can't wait for the next visit

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Clint Bell . 2023-04-11

MORE AT Google

Excellent service and excellent staff overall excellent experience

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Caroline Hamilton . 2023-04-11

MORE AT Google

Very nice restaurant! The atmosphere is so lovely, the people are so nice and kind. I didn't try the food and the reason is that I was to a wedding and it was traditional food. But they made it so tasty! Worth to try it!

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Ionela Dobrin . 2023-04-06

MORE AT Google

Visited tonight with my family to celebrate a birthday . Very disappointed with service , we were ignored by our server both upon entering the restaurant and also when we politely asked if we could order and pay for more food . The platter for four arrived and we immediately all noticed just how little meat was on the plate , plenty of rice , bread and burnt vegetables . We asked if we could order and pay for more meat , to which our server said she would sort - and walked away never to return . Two “ managers “ came to our table at the end to apologise , so they obviously were aware of our request . Too little too late , will not return . I should have taken notice of earlier reviews .

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743leep . 2023-04-01

MORE AT TripAdvisor

Nice place with comfortable layout and seating. Good friendly service. Apparently it is under new management. The food was decent but I was here last year and I didn't enjoy it as much on this occasion. My beloved Missus was a bit miffed because the ladies rest room was out of order (on a Saturday afternoon).

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Aluicious Smith . 2023-03-25

MORE AT Google

food we as very nice but was not enough for the cost shame they ran out ice scream and the staff were mannersable

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Tony Dacey . 2023-03-19

MORE AT Google

O organizare excelenta si personal foarte atent. Un local foarte curat, mereu plin, mancare foarte buna servita mereu la timp.

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El Kido . 2023-03-18

MORE AT Google

Everything was average, pricey for what you pay for small portion sizes, £12 for a jug of coke🤦‍♂️

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MSM . 2023-03-16

MORE AT Google

Never fail to make me happy 😊 super food and service. Also a super lunchtime menu

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Gurpal Duggal . 2023-03-16

MORE AT Google

Ordered mixed grill and taste was average and portion was a bit small compared to other restaurants

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Omar F . 2023-03-13

MORE AT Google

Food is good, I enjoyed the ambience with friends. 2nd visit was a nightmare, when I came alone. Staff were short and rude, with a touch of racist attitude. My takeaway order was wrong and portion was not like when your dining in.

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A R . 2023-03-12

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a nice restaurant but not the staff, they were rude, and or behaved badly with us being customers, they served us cocktail in a beer glass!?!? that is, a somewhat pretentious restaurant and you tell me you don't have cocktail glasses? plus the barmaid said she won't be washing glasses after us anymore, I mean seriously?!?

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Mihaela Tocoi . 2023-03-11

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Disabled Friendly access, scrumptious food and a wide variety of drinks and cocktails available. Will visit again and I do recommend this place

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FiFiFionaEb . 2023-02-28

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Met up with a friend for lunch choosing this establishment as it had a good menu variety. Had not booked but staff accommodating & friendly. Ordered some dishes to share all food was fresh and tasty, especially the fish. Would recommend

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Valleygirl3 . 2023-02-27

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This place was great when it first opened. Revisited this week while staying in the area. Trying to get through on the phone i kept getting hung up. Got through and booked. Turned up to staff looking like they didn't want to be there or had been hit in the face with a wet fish, service was uncomfortable Food was bland, gone are the plentiful and tasteful dishes to be replaced what you could get after a night out at a kebab house Absolutely gutted to see how this place has altered. Don't waste your money

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markymark1990 . 2023-02-25

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Went today for lunch and shared the jumbo mixed grill with sautéed potatoes which was delicious . The only negative was on lunchtime menu you can have 2 cocktails for 8.99 I was holding the menu in my hand when I ordered the drinks but when the bill came we had been been charged full price for them , when I mentioned it I was told that I should've stated I wanted the special offer ! I just presumed it was lunchtime so would get them at the offer price . So beware if you are ordering cocktails at lunchtime. Also the Pina Colados was not very good could not taste any coconut just tasted like malibu and pineapple but twice the price.

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Dawn . 2023-02-23

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Good food, lazy staff!! I waiting 10 min someone to come and take my dessert order! Place wasn't busy, so no excuses staff to work slowly and disrespectful!

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183zeynepz . 2023-02-23

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Customer service appalling. Restaurant almost empty and staff just standing about chatting. We went for a birthday meal but swiftly left after our overpriced drinks. In this current climate the Restaurant should be grateful and welcome customers...sadly would not return or recommend to anyone.

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rubytuesday6995 . 2023-02-23

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Lovely décor and well spaced tables. Food was excellent with generous portions and various options. Unfortunately the night we visited there was two large parties so service was probably slower than normal

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Anita Jones . 2023-02-20

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Excellent Turkish Food . Food was amazing. Service Brilliant too. Will return.

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Martyn Williams . 2023-02-20

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Nice kitchen! Good service! Delicious kitchen! Dj Julian Jc

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Iulian Jc . 2023-02-15

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A long-awaited return to Turquoise Kitchen was well worth the wait. Had an excellent night. The service was excellent, and the quality of food was superb. My husband had the vegetarian moussaka and I had the chicken shish wrap, both delicious. The complimentary lava bread was yummy! Our server was attentive and friendly. The restaurant has a lovely relaxed atmosphere. 5 stars!

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Geraldine Patel . 2023-02-14

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Went for family meal, staff are marvellous friendly and attentive

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Angela Martin . 2023-02-08

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Food was amazing! Service wasn’t the best, normally can’t fault it but tonight was really bad. Some of our order didn’t come out, and ordered drinks between starters and mains didn’t come. Ended up cancelling them because we had finished our food. Staff blamed it on them being busy but wasn’t busy at the time we ordered. Food is lovely but service really let them down tonight.

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sarah Graham . 2023-02-05

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Fresh bread yum! We had a group of 8, including one child. It was really nice. Lots of staff and full tables all around us. This is a place we go to regularly.

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Laky . 2023-01-28

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Birthday gathering with family, service and food excellent.

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Peter Downing . 2023-01-22

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Restaurant was closed for a private party, but after we asked where they would recommend as everywhere was closed or long waits, even though it was only 19.45, they invented us in and gave us a a table and we had a great meal. A great example of hospitality, with a warm, friendly and great service.

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Richard Elkins . 2023-01-09

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Restaurant was closed for a private party, but after we asked where they would recommend as everywhere was closed or long waits, even though it was only 19.45, they invented us in and gave us a a table and we had a great meal. A...

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S9576WBricharde . 2023-01-08

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The food was lovely although a little expensive. Went for my daughters Birthday which was a nice treat. Only complaint I have is they kept clearing the table as and when and not waiting till we had all finished. To me bad manners.

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Lorraine Slattery . 2023-01-08

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Was excited to go last night after our last visit and bought along some freinds Cannot fault the food 1st class But the service wow Charged for food that didn't arrive No deserts avaliable Staff arguing with each other Poor show guys very disappointed

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Tim Rafferty . 2023-01-08

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Sürekli gitmekte olduğum bir mekandı. 7 ay önce içmiş olduğum çorbanın aşırı tuzlu olmasından dolayı gitmiyordum. Ve dün tekrar şansımı denemek istedim hala aynı aşırı tuzlu bir paça çorbası ve altı pişmemiş hamur bir lahmacun üstüne gelen suyun kapağındaki bulaşık lekesi. Garson bayana gösterdiğimde aldığım cevap sadece “okay” Neler oluyor bu mekana acil kendinizi toparlamanız gerekiyor. Çünkü bir daha asla gelmeyeceğim bir mekana dönüştü kusura bakmayın bunu bildirmek zorundaydım.

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Alican . 2023-01-07

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location-icon62 Oldbury Road, Rowley, Consett B65 0JS England
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Best place to dine in , the food was absoultly Fantastic ❤️❤️❤️