Based on 385 opinions finded in 2 websites
Based on 385 opinions finded in 2 websites
Nº 142 in 963 in Coventry
Opinions
Had such a great experience at Tortilla in Coventry, and it was all thanks to Sandy! He was super friendly and made sure everything was spot on. You could tell he really cared about making customers happy, and his energy was so positive. Sandy even helped me pick the best options, and everything tasted amazing. It’s always great when the service matches the food quality. Can’t wait to go back—thanks, Sandy, for making it such a good vibe!
Wiktoria Bragiel . 2024-11-22
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If I could write a song for the burrito that Sandie and Mia made for me it would the greatest love song between me and that burrito!
Amy Ndoye . 2024-11-17
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Very swift and positive service. A nice happy smile and excellent service from Toby. A delectable young chap indeed. Well done.
Tommy Paterson . 2024-11-13
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Manager spoke to me like I was a piece of dirt. Avoid at all costs.
On The Run . 2024-11-12
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It’s rare to find a team so dedicated to creating a memorable dining experience. Mia and Tobi are super friendly , and because of their exceptional service, I’ll definitely be coming back. Tortillas Coventry is lucky to have them!
Aditya Rajan . 2024-11-10
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I had an incredible experience at Tortilla, thanks to Mia and Toby! They truly went above and beyond to make our visit memorable. Mia greeted us with a warm smile and took the time to ensure our order was exactly to our liking. Toby was efficient, attentive, and added a personal touch to his service that made us feel welcome. Both were knowledgeable about the menu and gave fantastic recommendations. The food was delicious, but it was Mia and Toby’s exceptional service that made our day. Highly recommend stopping by – they’re amazing!
Aditya Bhushan . 2024-11-10
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Absolutely insannnnneeeee. First time ordering from Tortilla and it definitely won't be the last. Incredible burritos, made to order, exactly how you want it. Spot on. Highly recommend.
Nicola Sheehan . 2024-11-06
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As a regular customer at Tortilla, I can confidently say that this is the go-to spot for consistently delicious and fresh Mexican food. What makes my daily visits even better is the exceptional service provided by Manan Patel. He is always efficient, accommodating, and genuinely cares about the customer experience
Preet Dedaniya . 2024-10-28
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The food is great, but what makes the place hundred times better is the worker SAM he’s the best!!!! I am definitely gonna be a regular customer just because of his great customer service thank you.
Danah Ob . 2024-10-24
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My wife and I ate burritos, the vegetarian option was tasty, the second option with chicken could have included more chicken, there were only trace amounts, friendly service
Piotr . 2024-10-01
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The service was amazing and my server was very friendly. The food from here is guaranteed to be tasty and I highly recommend!
Kyra Alaya Soekarno . 2024-09-16
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Ben, Z and the team were really helpful in putting together one of the best burritos I’ve had in memory. Ingredients were fresh, service with a smile and good vibes all round.
Dan Magnus . 2024-09-13
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Mia and Manish both provided excellent service and friendly making my experience very pleasant. Also both very patient and understanding. Defo come again siu
Taha Nori . 2024-09-08
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The food & atmosphere was really great, loved the varieties. Services provided by staff was great, Manan was very friendly and helpful.
NIDHI KISPOTTA . 2024-09-06
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Zi was friendly and efficient when serving my burrito. He provided excellent service, making sure everything was prepared just right. His positive attitude added to the experience, and the burrito was delicious.
vasisht ranganath . 2024-09-06
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Great food and amazing service. We were served by Manan, with a big smile and generous serving. Definitely visiting again :)
keshav arora . 2024-08-30
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Some staffs are great! Lovely. Some makes me feel like giving out big portions is going to get their paycheck deducted. Give us big portions so we keep coming back man…
Pat V . 2024-08-26
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Good food plus Manan was super friendly and kind enough to explain everything to my son who was trying out the burrito for the first time! 👍🏼
Srelakshme Nair . 2024-08-23
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I was served by freshly promoted manager Manan, had a good food with a good chat, would recommend!
Bodzislav Bodzislavovich . 2024-08-23
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I go here quite frequently for either a work lunch or just to grab something while in town. The workers are really nice, and the food is always good. They always ask about dietary requirements or allergens as well, which is good.
BiTcH i Am FrOm ChIcAgO . 2024-08-22
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Food is tasty and well made; every single time we order from here the service is friendly, professional and fast.
Tom&Is Andrews . 2024-08-22
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Service with a smile. I didn’t get his name but the man who served me was very helpful! The food was fresh, despite it being an hour before closing and, of course, delicious!
Rylee Hodder . 2024-08-21
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Exceptional service by Manan. Nice place to order food and quite healthy options. Worth the price. Highly recommended.
Aditya Mahamuni . 2024-08-17
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zi and manan were amazing and had really fast service, would definitely recommend! :)
Max Doherty . 2024-08-01
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Great food! Great Customer Service
Kristers Janis Bergs . 2024-08-01
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Looking for healthy and tasty menu! Must try!
Bella Mary Jose . 2024-08-01
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Very good food and great service
Heer Soni . 2024-08-01
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Great service from staff. Very helpful and provided a good selection and lots of combinations for a vegetarian! Highly recommend!
Ravinder Marwaha . 2024-08-01
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The staff were really helpful and friendly, the burritos look and taste delicious!!
Hanna sweeney . 2024-08-01
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Beef burrito is a must try. And the service was 5/5💯💯
hello mate . 2024-08-01
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Manan gave excellent and friendly service! Great food and service here, would highly recommend
Rob Ryan . 2024-08-01
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Always brilliant service and good food
Jessica Fletcher-Hall . 2024-08-01
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Staff very friendly. Highly recommend
Maja Kilkiewicz . 2024-08-01
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Manan was very helpful with our order, gave us great suggestions and helped us out as first customers.
Elyza Mathew . 2024-08-01
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served by zi and manan who were absolutely lovely, great food too! :)
Sydney Stocker . 2024-08-01
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Amazing place, great food and great customer service
Nicola k . 2024-08-01
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Best burritos in town, no question. It's the only food place have a loyalty card for. (Very nice chocolate brownies, too)
David M . 2024-08-01
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Gorgeous Tortilla, just as delicious as I remember and perfect for vegan options! Thankyou
Sinead Edom . 2024-07-20
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Professional service. They talk to the customer with a smile on their faces. They answer every question. There is a lot of food.
Paulina Kowalska . 2024-07-19
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I had a difficult order and they were lovely and very helpful, everyone was happy with their food!
Cat Partridge . 2024-07-13
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Servers were super chill guys and the food was great, couldn't conceive of complaining
Tom Brooke's . 2024-07-08
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Adnan was very helpful & fun to me & my girl, had a very happy energy & definitely made our day!!! Thank you Adnan!!!
D R I E . 2024-07-08
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Friendly staff being cognisant of our vegetarian requirements & giving us extra cheese with no extra charge.
Susie Hurwitz . 2024-07-07
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Had a great time and great service
ruby sappleton . 2024-07-07
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I have been at this place many times and OH MY, Adna was amazing. He stood out to me on the 3rd of July from when I usually come in. I had to come back cause I wanted his name to leave a review. He also made me join the club. He would recommend different items on the menu cause I always want to know if the employees are enjoying or like it as I do. He deserves every raise that comes to him . Such a positive attitude and person. I hope you recognise this employee because that would mean a lot. I was coming in and other people were asking for his name to leave a positive review and that just says something about him. Blessings on him. Adna.
Rm . 2024-07-04
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AB, I believe he said, with the Michael Jackson name tag, was a fantastic employee. Made me and my friend very welcome, and made us even better food. Will definitely be ordering again.
Harrison Maddocks . 2024-06-30
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Food was excellent and the staff was very friendly, particularly AB (Michael Jackson).
Michael McCoy . 2024-06-29
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Tasty food not the best portion sizes.
K Swa . 2024-06-25
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good customer service dj igor dj neil dj lokesh legends
Gabriel Rodriguez . 2024-05-16
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I had chicken tacos and with was amazing 🤩 well put together by the amazing Zi, he’s super awesome with his service .
Favour Wilfred . 2024-05-01
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I came in and bought two burritos, it came up to £10.20 per burrito, they charged £1.30 for a spoon of guacamole which just seemed like a chunk of avocado. The burrito was below standard and the flavour profile didn’t shout “Mexican flavour” to me at all. I could have made this at home for 3/4 of the price. Staff were friendly however, the food did not meet up to the standard of price. Quite dissatisfied with the food and ended up throwing away half of it due to the overwhelming taste of barbecue in the beef. I would advise the company an evaluation of flavours within your food as it doesn’t meet the standard set.
Azra Ahmed . 2024-04-25
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I went today whilst they were doing a free burrito deal and I was so impressed. Everyone was calm despite the amount of people in the queue and the burrito I had was so good, normally I wouldn’t go for some of the toppings I chose but it was so delicious. The staff were so friendly and welcoming. I would 100% recommend!!!!!
Keira Clifton . 2024-04-04
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Super friendly and welcoming staff! Always really helpful and great food!
Rev Taylor . 2024-03-31
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We had used TGTG app for veg surprise bag and received a half filled bowl of rice, beans, green bell pepper, pickled onion and some sauce/salsa(there was no veg protein as mentioned at app). Although food taste was good but portion size of food is too small for a person. It is mentioned that we shall receive food worth £12 but its not even worth £4 ( what we had paid thru app).
Ayona Dutta . 2024-03-29
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The food here is literally amazing! The portions here are great, especially for the price as well. Their loyalty card is so worth it too! I was served by Beth and she was so lovelyyy and friendly.
Lara H . 2024-03-29
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Lovely burrito. Could do with more indoor seating.
James Mannion . 2024-03-22
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So, the burritos... They were okay, I guess? Don't compare to the last time I had a Barburrito (10+ years ago though). Flavour-wise they were nothing special and I wish I'd just gone to Costco and bought some of their much tastier ones for ¼ price. Perhaps more importantly - it's now 12 hours later and I'm having a very unpleasant time on the porcelain throne. Everything else I've eaten today has been verifiably fine - the burrito is to blame. It smells like something crawled up there and died. The staff were nice and friendly, though the manager didn't seem to have much confidence about the allergen situation - the website PDF menu was informative though. As for atmosphere - it was takeaway. But I spent maybe 10 minutes in the place to order and it was uncomfortably hot and humid.
Harry Stonton . 2024-03-18
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Sam served us and he was absolutely amazing, customer service was amazing!!
Ellie . 2024-03-13
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Sam was a great server one of my favourite servers I’ve had since I’ve ever been here!
Aicha Bamba . 2024-03-13
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Great service and food delivered by Sam
Sean Conlon . 2024-03-13
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Sam was very pleasant and helpful
Leighjon Cooke . 2024-03-13
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Served by Sam, he was friendly, welcoming and knew his stuff. Would be happy to visit again.
Ian Chambers . 2024-03-13
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Sam great service and good food
James Martin . 2024-03-13
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Really lovely staff, Great food.
Jacob Caulfield . 2024-03-12
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I came in to order a burrito as i’ve never had one before. My server Mia R was very polite and helpful. She gave me recommendations and helped me decide what to have for my first burrito. Will be coming back again.
Emily Brooks . 2024-03-11
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Amazing food! Fresh and taste great! Staff were very friendly!! I will be coming again!
George Payne . 2024-03-11
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Excellent service and fresh food - highly recommend the nachos queso
Nav . 2024-03-11
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Great food and amazing service. Ab took great care of me, I'll definitely come back!!
Ana Ocanav . 2024-03-10
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Whether you're a seasoned foodie or simply looking for an unforgettable dining experience, I highly recommend paying a visit to this gem of a restaurant. And if you're lucky enough to be served by AB, you're in for a treat – his exceptional customer service truly sets the standard for excellence.
María Duro . 2024-03-10
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Good food great customer service
Nathan Rollason . 2024-03-10
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amazing service quick and easy. I was in and out. And the food was good.
Abdulhameed Jaji . 2024-03-10
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Great service and really nice staff :)
Nai Williams . 2024-03-09
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love this place so much, food and staff are 10/10 !! best food in cov!! igor was extra helpful and recommended me lots to choose from ! thankyou tortilla cov x
Chloe Fitzhugh . 2024-03-09
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Igor was the best team member, so nice great service !!!!!!!!
Nina Brodowska . 2024-03-08
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The best Mexican restaurant in Coventry with fresh and delicious food, as well as friendly service. Igor in for example is great!
Charity Rymer . 2024-03-08
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amazing food never disappoints, the guys working there are attentive and very friendly tysm zi, sam and paige!!
Julia Lenik . 2024-02-28
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Missed out guacamole and a can of coke when ordering. Refunded the coke but realised there was no guacamole until too late. I mean come on. We payed guacamole and were left disappointed not to find any. This will make me question about ordering again. To be honest we probably won't.
Samuel Shelton . 2024-02-26
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Staff very friendly. Food very good. Overall will recommend
Sarthak Agarwal . 2024-02-22
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" Exceptional burrito bar! Fresh ingredients, vibrant flavors, and friendly service. A must-try for any burrito enthusiast. Five stars!
X1XBADSPORTX1X . 2024-02-21
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Great service and lovely staff the food is delicious
Julnar al Busaidi . 2024-02-21
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Delicious food with super friendly staff. They offer a student discount as well 😋
Aleksandar . 2024-02-18
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I live laugh love this place. Loved the old fellow behind the counter he #slayed
Paige Soanes . 2024-02-14
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Bought a beef burrito for myself and a friend. We both agreed it was absolutely delicious! We’re still talking about it hours later. The balance of flavours is spot on. The service is lovely too. I was served by Paige who really knew her stuff. No need to go large on these as medium is plenty big enough but be sure to get a bit of pickled onion.
Tristan Perera . 2024-02-09
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Always worth it to eat here just make sure you keep an eye on which extras you get as some of them charge
Angus Atkinson . 2024-01-17
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Amazing food and great customer service especially from Mia R. Would recommend as a vegan as there’s plenty of options :)
Georgia Crean . 2024-01-05
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Amazing staff, very helpful and super friendly
Martin Tyler . 2024-01-04
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Always a great experience here, shout-out to Mia and Manish for always giving great customer service 😍 beautiful food, lovely atmosphere
Luul Ali . 2024-01-03
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Amazing service by Mia, very quick and friendly. Great atmosphere in shop.
Serena . 2024-01-02
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My favourite food place, always taste amazing never get sick of it. Mia never fails to make the best burritos!
Paris-star Mckillop . 2024-01-02
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I come regularly, never disappoints. Always lovely service especially from mia!
Amelia Meaton . 2024-01-02
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Lovely food. Exceptional customer service.
A DT . 2023-12-31
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Great food and great staff!! Wonderful experience served by Emma!
Ayami Osada . 2023-12-30
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My partner had a burrito there today. He started feeling ill shortly after eating in and then he started throwing up when he got home. I guess the food was from before Christmas. We had eaten there a few times, but it's always been worse than Tortilla in Birmingham (both places in Birmingham are better).
Olka Olka . 2023-12-27
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A nice place for a quick snack when you're out shopping. The food was tasty enough, I had a naked burrito, all was cooked well. I'd say it was just about good value, although, hot drinks being available would've been nice. All in all, I enjoyed it.
Sean Page . 2023-12-05
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Amazing, healthy & fresh food. I was very well served by AB, everything was explained and there’s quite a lot of options. Very happy
Princess Kwayissi . 2023-11-28
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Lovely burrito. I went easy on the condiments as it was my first time in here, but I will absolutely add some spice next time.
Alan Tabberer . 2023-11-24
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Good food for price and convenience, quick and easy with friendly staff and healthier than other fast food places
Danny Thwaites . 2023-11-24
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Banging Burrito. Massive and hit the spot.
Metz Jnr . 2023-11-16
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The food hits yout Tonge like a dynamite waiting to explode there is abit of a delay for a second and all of a sudden KAAAABOOOOOM flavour central
The Elephant King . 2023-11-12
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emma and my name twin mia served amazing customer service, wrapped my burrito real good and slayed in every single way
Mia Chia343 . 2023-11-06
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My first visit to this cafe is definitely a huge disappointment. I ordered a full English breakfast . By the time it came , tomatoes , black pudding were all missing . I asked to replace bacon with mushrooms then realised that mushroom could be added on as an optional . Plus the sausage were so tiny ..... I don't think I would be coming back anytime soon .
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