Tortilla Bournemouth in Bournemouth

Have ordered from here a few times. Great portion sizes and good flavours.

Late, then arrived cold. Big dip energy arrived with only 16 tortilla chips (I counted!!!) at a cost of 7.75

I ordered two chicken burritos and was very disappointed to find that it was served cold. This is unacceptable for the price I paid and significantly affected the quality of the meal. I expect better standards and would like to request compensation for this poor experience.

Have never been in to one of these restaurants before but went in there today and was greeted by a very friendly lady that asked if I’d been before and when I said I’d not explained the options very clearly and helped me pick some tacos. The food was excellent and staff very friendly and helpful. Will be back.

I absolutely love Tortilla, I have a bit of a bias As a result. The food is brilliant, fairly priced for what you get. I love the atmosphere, they usually look the same across stores but have a nice vibe. To be fair in my review a couple negatives, Staff were a bit short and almost came off dismissive, it was just after lunch rush, so it may have been a stressed moment. It seems to be across tortilla in general, but they tend to not have enough seats and space to eat in. It may be the way they configure the place from top level. Definitely love to visit when I have my business trips down to Bournemouth

Great friendly team down in Bournemouth brunch. The food is perfect every single time

Lovely first time at Tortilla Bournemouth. Everything is fresh, the rice is fragrant,the meat is tender slow cooked not chewy! Great price! Polite service, very understanding. Will be returning.

1st time and it was very nice atmosphere and staff..

unfortunately this is the second time I've ordered and only had half of it arrive, ordered two meals and only one arrived. I called and was told the kitchen had just shut. now being a kitchen manager myself, if my staff missed someone's food and the kitchen had closed, they still would make the food as it's been paid for. very disappointed

Undercooked rice and the bowl was 80% rice even though I paid for double chicken

Radu was lovely, explained all the options well, thank you, we shall be coming again soon.

Delicious 😋 Fresh and great portion size. Everything arrived as ordered.

there was hardly and vegan chilly in my burrito it was all black beans so not happy at all really. the delivery driver was very nice though.

We love ordering from Tortilla as long as the mixed vegetable burrito is available which it doesn't seem to be some of the time. But usually it arrives quicker and today it was nearly cold by the time it arrived. But it was still tasty.

got it delivered it was the best munch ever. well worth the money.

EXCELLENT food, great service and amazing atmosphere! The man who served me was so kind, he could see I was having a bad day and cheered me up completely. Also the food was delicious, exactly what I needed! Thank you will definitely be returning

great burritos, I will definitely order again.

Got order completely wrong. Food contained alergins because of their mistakes

Excelentes burritos, cantidad generosa y buen sabor

Food arrived cold sadly, and wasn’t very flavourful. But portion sizes were good. Overall wouldn’t order again

really good service :) tasty burrito and lovely staff :)

Delivery driver left the food in the street and drove off. Did not even ring the door just sent a picture of my cold food left in the street for anyone to steal. Would never order anything from them again

tiny amount compared with London Tortillas

Great customer service from Maisy and the burrito was perfectly made

Food tasted very nice but was only lukewarm.

This is the best Burrito that I've eaten in the UK. Tbeef is absolutely delicious 10/10!

Delicious food. We love being able to build our own burritos.

Tortilla has great, fresh food with lots of tasty options, and the service is always friendly. However, I feel the large portion could be a bit bigger. Overall, it's still a favorite spot for a quick and delicious meal!

amazing food and lovely service. thank you so much 🙏🏻

amazing food, lovely staff. thank you for a great dining experience 😁⭐️

Nothing better than a Lovely and delicious burrito on a sunny day, let's not forget the friendly staff and cozy atmosphere :)

Great service, lush food. Would recommend to a friend!

Radu provided excellent service, food tasted fresh and enjoyable, really good food spot

Very friendly staff, amazing portion sizes and value for money. Food is always perfect

Very welcoming and friendly staff. And food is always up to standards.

Anamaria is so lovely and efficient! We love her

Good pricing and variety of options definitely 👍🏻 go

Had great service while visiting. The servers Elisa and Kieran made my visit very pleasant would recommend.

Really friendly chap over from Southampton, explained it all well to me. Great food, place looked fun, just very quiet on a wet weekend.

I downloaded the app as I love a burrito I ordered a beef one and a chicken one no problems with the beef one, but the chicken one had to go in the bin was not worth £9.00 was very dry, I asked for sauce don’t think there was any in there was just filled with rice as I only had rice and chicken and (sauce)? was very disappointing so won’t be going back again.

Wrong ingredients in the burritos. Cold and soggy on delivery. Was predominately rice with very little else - even the rice was wrong.

Lovely chilled atmosphere fast service and great Mexican food

Amazing quesadilla! Thanks Nina, top service. We’ll be back.

Missing items in the meal deal with no options to challenge this

I ordered a burrito and the salsa and guacamole was missing the rice was not cooked properly and still crunchy terrible food and expensive for just some beans and rice definitely avoid this place go to Taco Bell instead

The size medium it like a hand . Small noting to eat and very expensive

The staff where so helpul and the food was super tasty Will definitely be back 😊

Brilliantly decorated with Amazing food and nice staff. The staff are really helpful guiding you through the process (although i feel better labelling the various things in containers could help. The food is delicious and high quality. It feels kinda like a burrito version of Subway. Metal utensils are also provided which is really nice and avoids disposable ones. This is truly one of the best mexican dining expériences ive had in the uk

One of the burritos didn't seem to have everything ordered. A bit disappointing.

The restaurant is halal according to what is written This is my first experience with the restaurant and it will not be the last This is the first time I tried a burrito. The employee was very nice and helped me with how to prepare the best burrito She gave me something I liked, threw it away and made me a new one, and her style was perfect. The burrito consists of rice, beans, chicken or meat, guacamole, cheese and sauce Worth the experience and I will visit again Their chips are plain, without the nachos flavor. There are no bathrooms

the driver collected our food then went to a different part of town, and worked their way to us. they could have gone passed us to get to that part of town . instead our burritos arrived and were cold

Served by a staff member who I think was called Maisy. Couldn’t be more helpful. A credit to your organisation.

Food was amazing, will definitely be going more in the future. Was served by Maisy, who made by experience even better and also would suggest other to go here too!

Great atmosphere, great food, would go again.

The lady was so lovely and very attentive

Great food and experience, would definitely go again

Just got a burrito but was really quick service, lovely girl that served me and genuinely nice atmosphere there✨

Great food, always my go-to with my boyfriend. Great portion sizes and great options.

Food would’ve been nice but they got my order wrong I wouldn’t leave a 1 star but I couldn’t eat my food due to allergy’s

Great service and friendly staff, great food :)

Food is amazing, they taste great

Ordered the big nacho bos and a large burrito, the burrito was great - no complaints at all. The Large nacho box which cost me over £7 literally had 12 nachos in it? Not sure if someone was having a bad day or if the portions are just this stingy

Kept updating the delivery time to keep it 30 minutes away. Took over two hours. Food was stone cold too. Courier was nice and not his fault.

There’s a reason I’m a regular and I can’t complain about the food or the service, they are always nice and very welcoming, and they always give a health portion of food

I love it here. Staff are very friendly and the food is always 10/10. Generous portions too :)

Great food and everyone is very friendly. Anastasia is lovely.

The food is so great and always fresh, staff are very welcoming, especially Anastasia she is amazing!!!

Lovely service from Anna Maria, so friendly 😊

Nice food. Staff were really friendly

Most annoyed staff I’ve ever seen

Usually they are brilliant. I order food from them on Uber eats a lot but recently all quality control has gone. I ordered and paid for two large burritos and they sent small ones. Neither were labeled so we had to open them both to try to see who's was who's. They were both exactly the same even though one was supposed to have Monterey Jack cheese and the other jalapenos. Neither had any of the extra things we paid for or even any salsa in them. We did not get half of what we paid for so sadly I'm on the hunt for another Mexican takeout.

The most perfectly made burrito i've ever eaten. The lady in the cap with the glasses and tattoos is an expert in her craft. Best one i've eaten in all UK branches over the last decade

Very good taste and very friendly staff.

The beef burrito is to DIE for. So tasty, and very filling, the portion is perfect if you’re hungry, and the margaritas are actually really nice and not solid frozen, like you can actually taste the drink which was fabulous. The service is also impeccable, Anamaria was very sweet serving us.

Good experience, big food selection, vegan options, friendly staff. Thank you for great service, Anamaria! Will definitely come back.

Love this place! Staff, food and service are all amazing and everyone so helpful with their gluten free knowledge. The manager was great with explaining the options to me. Will definitely be going back regularly. Thanks all 😊

Really good environment, friendly staff and excellent food. Best Mexican restaurant of Bournemouth.

Great place and great customer service!! Honestly recommend!

Great place to visit with friends and family

Came for a meal with my family, had an amazing atmosphere in here and the staff were so helpful! Definitely recommend

Absolutely 5 star service from the guys

Great service, friendly staff and amazing food

Great food and lovely staff. Really recommend it.

Amazing place to grab a quick fresh bite to eat! Team are always lovely and always great atmosphere!!

Very friendly service, perfect food!!

Excellent service. The manager Anamaria was really helpful.

super nice staff and great food !! would definitely recommend and come again

Forgot multiple ingredients. Chicken being the main one. You get more food in Too Good To Go for £4 than you do for £13+ large bowl. Pretty 💩

Ate here yesterday, 18/05/24 and got a really bad food poisoning. Thanks a lot. Will never go back.

Food is amazing and the staff are ever so lovely!!! Perfect service, food and atmosphere

Went to this place for the first time with no expectations, but I was very impressed. Think of subway, but make it Mexican. Special shout out to the employee who was working by himself but still gave fast and great service! :)

Quick, filling order. Thanks ☺️

Best Burrito I ever had. I keep coming back to this store for burritos. 👍

This time was very salty. Still great and will order again but it it was salty

I've eaten here a few times now and always had good food and a great service. Nice options and I'm a fussy eater and still found some great stuff. It's like a Mexican subway really. The staff has always been friendly when I've gone in and talked me through my options. The only thing I don't like is there's lots of options that cost an extra pound but you won't know till you ask or get the bill

Customer service is great, very polite and happy! Food is amazing, would definitely recommend to try

I know a great tortilla restaurant in Bournemouth! They have the most delicious and authentic tortillas. The flavors are amazing and the service is top-notch., especially daisy,Macy and the manager Maria are really accommodating , You should definitely try it out! 🌮😋

Amazing store! Came from Bath other tortilla! Amazing amazing service and juicy food!

Great food with lovely staff. I would highly recommend this place for dinner.

Great food and service. Staff were super friendly. Love the food