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3.5

Based on 7 opinions finded in 1 websites

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Nº 683 in 792 in Conwy

Nº 15 of 16 Italian in Conwy

Score
OpinionsNoteTripAdvisor73.5

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Absolute gem. The food was outstanding, friendly staff and great service.

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Booked a table for 8pm on Tuesday the 4th March. Turned up early, as there's 9 of us so wanted to be early. Booking confirmed online via email. Wanted to ring them prior with 9 people to help them out but no one answered the phone. Called 2 or 3 times but just rang out so booked online. On arrival told we cannot accept us, despite the booking. We would be waiting for food too long and we can't be seated. Obviously understandable without the booking but that had already been confirmed. Then told the booking didn't exist anyway so no matter what we aren't eating there. Stepped out the door and went across the road, sat down within minutes and welcomed a party of 9. Wouldn't mind, but on arrival at Wildwood there was probably 1 large table and the odd 2s and 4s. What's the point allowing the booking if A) you won't honour it and B) it doesn't even show on the system. Chain restaurant so won't care but none of us will ever go to your other places elsewhere. The chap greeting us did not care one bit either.

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Called in here as our 1st choice, The Cottage Loaf was closed as the staff were out having their Christmas party. The restaurant was not that busy, 16 people tops, but after taking our food order, the staff seemed to evaporate into thin air. Sea food linguine was well overcooked, well past "al dente" the clams appeared to be empty and the sauce tasted artificial. Wife's risotto was, however "nice". We would have had a dessert or coffee but due to staff evaporation, we paid at the bar for what we had and left. Should have tried the Greek restaurant downstairs. Will not return.