Based on 4.375 opinions finded in 2 websites
Based on 4.375 opinions finded in 2 websites
Nº 534 in 740 in Lewisham
Opinions
i order from this place alot & normally im very happy but was disappointed when i received the mozzarella sticks which were stone cold & actually hadnt been cooked but everything else was, so hope they check theyre orders in future.
Louise . 2024-10-30
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Forgot to add my chocolate fudge cake
Charlie . 2024-10-26
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The food is normally good, but the last 2 times the chicken and chips have been drenched in old oil, the bag and boxes just disintegrated and the food was inedible
Aldan . 2024-10-22
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I was expecting to get good Hawaiian with more pineapple top of my pizza and my spicy chicken fillet burger. the chicken meat is hard to bite into
Aedreon . 2024-10-21
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Pizza was lovely but chicken was wet and nasty
Ellie . 2024-10-17
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Nice pizzas but delivered on time but Luke warm had to be pop them in the oven otherwise 5 star
Robert . 2024-10-15
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The pizza meal deal was very good for a family however, we found your food extremely salty which meant we couldn't eat due too much salt and that is for everything the Wing, pizza and chicken stripes. please reduce your salt. thank you
Elizabeth . 2024-10-09
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Everything was cooked well and arrived hot
Susan . 2024-10-01
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pizza is a bit spongy but they did deliver at the earliest estimated time since pizza had to run out the oven early. good beans wish I got more of them (no judgement)
Ana-Maria . 2024-09-28
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Great food , great delivery time
Martin . 2024-09-25
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I don't know what time it coming delivery, because courier used not my phone number
Jerzy . 2024-09-25
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Hello I haven’t received my food it’s been over a hour I need my refund now !!! I think driver gave my food to wrong house or he didn’t show up I’ve been outside waiting for hour
Ibrahim . 2024-09-17
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Honestly I wouldn’t bother wasting your money here. Food is not good, greasy, poor and actually hardly edible. Missing items and pizza the worst I’ve ever had.
Nicola . 2024-09-13
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the base of the pizza was brunt
Aedreon . 2024-09-12
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Amazing pizza , very delicious will definitely order from here again :)
JM . 2024-09-09
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Potato skins were lovely, really nice. Thank you.
Paul . 2024-09-08
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This place is BRILLIANT. I have been using them for years. Always excellent quality and always unbelievably early. this whole massive order came to the door 20mins after ordering! Incredible
Mohammed . 2024-09-07
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Food was cold and crushed. Won’t be ordering from here again.
John . 2024-09-05
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We always get our pizzas from this shop it's the best, always fresh ingredients and nice and hot on delivery. 10/10 *
Nicola . 2024-08-27
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food was nice as always to be fair. Not a massive deal but was missing our garlic bread from the deal for 1 deal.
Victoria . 2024-08-25
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great pizza! would definitely be my go to pizza from now on
Daniel . 2024-08-07
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I got a normal cheese pizza, when i payed extra for a double cheese and pepperoni pizza and there was absolutely no pepperoni on it.
Aminah . 2024-08-01
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Speedy service and excellent food. They are fantastic! Thank you for your professionalism.
Paola . 2024-07-31
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Food time changed. Arrived cold clearly been on bike doing other deliveries first
Laura . 2024-07-25
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I did not get my order when it’s says it’s been delivered
Charlie . 2024-07-24
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No ice cream which I paid for separately
Sawdah . 2024-07-21
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Not the best tasting pizza its pretty bland, you do get a good amount of toppings and The doe is more like bread. Does come with 1 dip per pizza but one of mine had burst open and the plastic base shrivelled up. Chicken wings were really good
Danny . 2024-07-14
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The food came cold, it needs to be delivered at a faster rate
Rafael . 2024-06-30
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Happy customer, super fast delivery. Unfortunately they don't offer discounts over the phone 😅
Adrian . 2024-06-25
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The food we ordered was delicious thank you very much. The delivery driver we had was amazing so polite and kind thank you for your services
Josh . 2024-06-23
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order came late and there was no desserts as ordered
marie . 2024-06-14
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Delivered within 10 minutes. Pizza undercooked and full of oil. Cold pizza and bean and chips hard
Kayleigh . 2024-06-11
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Driver was rude and threw my food on the floor
Harry . 2024-06-09
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had an order of Nuggets and food was not cooked , food was cold. rang up and got them to re deliver and it was exactly the same told by the staff member over the phone is dont prepare the food I just cook it. clearly dont cook it long enough. when you order and recieve the food 20mins later questions need to be asked. was a long time customer of top hut , however will never order from here again. the quality of food has gone to pot
christopher . 2024-06-06
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terrible food now, they have changed there Chicken Products from quality chunks to reformed mush. food was delivered too quickly which reflected with soggy chips and nuggets. pizza was sub par but still able to eat. ask for the nugget meal to be redone as was not cooked enough, arrived in exactly the same format. soggy and like mush. was told i dont prepare the food just cook it....sad as ive been a long time customer of theres. never again now.
christopher . 2024-06-06
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The quality of the products is not the best. The garlic bread was barely toasted, and the pizza was too greasy.
Rony . 2024-05-31
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delivery driver went above and beyond thanks m8 for the Pepsi
Kie-saun . 2024-05-28
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Terrible delivery driver. Pizza was squashed in the box. He ignored delivery instructions. Was also rude.
Em . 2024-05-23
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Chicken burgers were cold and stale. Chips were cold and soggy. Never again.
Tia . 2024-05-19
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I’ve ordered from this place 3 times within the last week or so(wife is pregnant) I regularly order from here. Never had a problem in the past. Today I would of given them a pass, food was cold and late, the driver couldn’t follow
Cash . 2024-04-25
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I didn't get the Toffee pudding 🥺
Aedreon . 2024-04-23
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handled with care, fresh and hot pizza
Lauren . 2024-04-20
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Food was late didn’t apologise for lateness or provide any sort of compensation marked food as delivered when it wasn’t here and late and food arrived cold very bad experience
Zami . 2024-04-09
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garlic bread was too hard and chocolate fudge cake instead of Teoffee pie
Aedreon . 2024-04-05
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Needs more caution, Ice cream got smashed. Overall experience is good.
Darren . 2024-04-02
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The meal deal I ordered was missing the drink and the Pepperoni had added tomatoes on it. Definitely not what I ordered
Ellen . 2024-03-23
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Pockets of salt on the pizza spoilt the taste
Leslie . 2024-03-16
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Well done Top Hut 🛖 Pizza 🍕 And Chicken 🐔 for a tasty meal
Walter . 2024-03-13
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food was cold, and driver said on app he was here but wasn't.. food is not great
Lara . 2024-03-12
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was very good the food was hot and fresh 🙂👍
Aedreon . 2024-03-11
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The driver was very nice and friendly and the food was also nice
soniya . 2024-03-10
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this order took over an hour to get to me. when it did arrive it was in eatable due to being stone cold!! no themal bag and when I said this is cols the delivery person just laughed.. I will never order from this place again due to these reasons
Janice . 2024-03-05
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Wrong pizza was delivered. Tried to call to resolve but they attempted to blame it on me. The guy on the phone was very rude.
Omar . 2024-02-28
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Part of the order was delivered on time, but one item was missing and we were accused of making a false claim. Driver came back with missing items, but still insisted that he had delivered it all in the first place. My carer received the order as she arrived to look after me. I phoned you immediately to report the shortage and was kept on the phone for a while during which time there was a lot of discussion in a foreign language which I could not understand. I thought this was very rude and poor customer care. The final part of the order was delivered within half an hour as promised which meant I was eating later than I should, but I did enjoy the food.
Gwen . 2024-02-27
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Pizza was cold and had no taste
Kemal . 2024-02-24
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There was no garlic bread delivered unfortunately.
Ryan . 2024-02-24
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I paid cash on delivery but the coleslaw £1.25 was missing which I paid for but didn't get in order so would like a replacement when have next takeaway, plus am owed £3.60 in change when paid by cash on delivery
Kelsey . 2024-02-22
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Restaurant came highly recommended the food is really tasty
Louise . 2024-02-17
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Wedges weren't eaten unfortunately as they smelled of fish
shannan . 2024-02-13
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Chicken was really nice - burger wasn’t great my gf complained it was too stiff and only 1 can of Pepsi where was other one. ☝️ poor handling
Steve . 2024-02-10
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I was just going to say, my food was absolutely awful. The pizza was not cooked correct and came absolutely freezing. Also my bbq wings did not come either.
Brookee . 2024-02-10
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Came 30 minutes late wasn’t cooked properly and was cold
Henry . 2024-02-09
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absolutely beautiful as always, definitely my new favourite pizza restaurant. thank you for getting the food to us faster than planned.
Gayle . 2024-02-07
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Hello where’s my pizza ? It says delivered and it has not come ! Please can i have my money ! They did not even buzz the buzzer ???
Katrena . 2024-02-07
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Didn’t receive my order say’s delivered
Katie . 2024-02-06
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It was very cold dodmt like it
Logan . 2024-02-03
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told me it was delivered 15 minutes before it arrived
megan . 2024-02-02
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Never received my order despite the tracking saying delivered and the store isn’t answering there phone but have taken my money
Mr . 2024-02-02
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wrong food was delivered. I ordered and received the right pizza but had chips instead of chicken wings and burger instead of coke
marie . 2024-01-30
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Pizza was nice and fresh, just a bit warm not cold but also not hot. Would recommend trying a new delivery bag to keep it hot for longer.
Yusuf . 2024-01-26
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Doorbell wasn’t rung, pizza left on the floor outside
Stanley . 2024-01-25
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They sent the complete wrong pizza they did not want to rectify it by collecting it and sending a new one
Tony . 2024-01-19
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Went to the wrong house again 4th time in a row just eat are a joke and you still owe me £40 since before Christmas
Ann . 2024-01-16
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Chicken was spoiled + refried... chips was refried. Taste very bad I wouldn't recommend
Ebony . 2024-01-02
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Tight with the topping but apart from that it was a good pizza
Becky . 2023-12-17
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Late and wrong oder. Didn’t give a refund when asked.
Richard . 2023-12-10
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Got the wrong order on 12inch pizza to what I ask for
kay . 2023-12-09
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Was great will order again plus good service
Antonette . 2023-12-05
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Don't order, very cold and doughy
liz . 2023-12-05
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No stars given as the pizza and onion rings were delivered a half hour late and were stone cold. Wasted money on a birthday treat. Not ordering from these guys again
Alexandra . 2023-12-01
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One slice pizza in box would say the manger eat it did not even get the burger manger was very very rude I hope this place rotts save your money 100% has thay do not give you what you pay for the manger said on the phone he eat it stay well way from this shop very late with delivery as the manger was eat my food I told him I want a full refund and he said no/////// DO NOT ORDER HERE ////// Save you money
James . 2023-11-27
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Food was reasonable and very tasty
Emma . 2023-11-18
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Decent food as always although sometimes a bit of a let down with some items.
Alecsander . 2023-11-12
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Didn’t deliver my full order , Also when I called them , They said I can either refund the burger or get it next time rather than delivering my burger .
Chris . 2023-11-10
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Very tasty pizza and great pice too
Melanie . 2023-11-10
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Food amazing as always, only issue, ice cream arrived like a milkshake.
Louise . 2023-11-01
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I’m still waiting for my order even though ‘it’s on its way’ was 45 minutes ago! Do no use this place! I rang the restaurant 3 times and a guy answers who can barely speak English telling me ‘very soon very soon’ Not quite sure he knows the meaning on very soon! !!! THIS IS YOUR SIGN TO ORDER FROM SOMEWHERE ELSE !!!!!
James . 2023-10-31
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Only thing not happy with is the delivery guy put the pizzas on top of the rubbish bin
nicky . 2023-10-27
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Still waiting for order to be delivered —very disappointed today 15 mins late already
AAMIRA . 2023-10-25
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I am not a fussy eater but honestly I have NEVER eaten such disgusting food in my life! The chicken not only looked horrible it tasted horrible! It smelled off and tasted off, dripping with grease this chicken was 100% off so bland as well AVOID this place.
Hayley . 2023-10-21
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I can't believe I need to wait for 2 hours to receive my order.Restaurant didn't even bother to call and with updates.Never order again
Ludmila . 2023-10-21
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Best I’ve had. Chicken wings and pizza banging
Jack . 2023-10-01
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DISGUSTING!!! No idea how you can chips tastw so bad and garlic bread doesn't even taste like garlic. So basic yet vile
Lorna . 2023-09-28
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They were 30 minutes early than anticipated. Not too shabby
Ishmael . 2023-09-28
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lovely pizza, really love the stuffed crust. Cheese is so nice. Thank you Top Hut.....
V . 2023-09-27
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Burger was not nice and chips were cold
Nicole . 2023-09-26
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Food was very nice. It arrived hot. Delivery driver was very polite and friendly. A very good service. Thank you.
Jackie . 2023-09-24
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Food was such bad quality and stone cold this is the only pizza place we have ordered from for over 5 years so disappointed that they have changed it and lied about the changes
Bianca . 2023-09-22
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Brilliant service. We actually ordered from the wrong pizza site and they still accommodated us!! The food was hot and everything was in order. Thank you!!!
Biba . 2023-09-21
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Finally one time the delivery driver assigned didn't ring the door bell or knock on the window late at night. Pizza was good too, returning customer. 🙂
Adrian . 2023-09-19
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I didn’t receive what I ordered and the restaurant phone was permanently busy. I will never use Just Eat again totally unacceptable