The Urban Chocolatier in Harrow

Amazing service from Alex and team. Sisters birthday and they had sang happy birthday. Was very fast in recieving the milkshakes and it was very kid friendly

Service was excellent, very helpful and professional.I highly recommend this place for dessert in Harrow.

Everything was great but we did not receive the ice cream that comes with out waffle

Thanks for service Juhi really nice person and fabulous person

They've got a huge selection of desserts to choose from even for the pickiest eaters. I really liked their chaimisu!

I love the way staff members are helping us to choose mouth watering food especially oreo waffle. Many many thanks to hamza and ramana to providing me amazing waffle😋. I will never forget the taste of oreo waffle i am recommending all of you to must visit urban chocolatier As soon as possible.

Place is amazing and the dessert are out of the blue and guy name soyab is so polite and helpful 100 percentage reckoned the store best dessert place in Harrow ☺️👌😘😘

I’m really loving it. Visit atleast twice a week. Worth the money. My favourite is choco loco waffle

Very accepting friendly atmosphere with beautiful lay out of there products, good music and generous staff that deserve good pay

Excellent venue and nice desserts

It is an amazing place with an amazing atmosphere. The staff is very lovely and the food is just amazing.

I had a strawberry heaven waffle and it was soo delicious. Guys believe me the ambiance was soo good. Specially the workers were friendly and quick.

Great service from Alex! Very attentive and thoughtful. Thank you!

I recently ordered from this restaurant through Uber Eats, and it was a disappointing experience. Not only did they get my order wrong, but when I called to address the issue, the staff was incredibly rude. I expected a simple apology or at least some understanding, but instead, I was met with dismissive attitudes. It's frustrating when you’re looking forward to a meal and it turns into a hassle. I won’t be ordering from here again and wasting my time.

The staff member Shafiq was extremely lovely. Always looks after my children when they come in to dine.

Service is worst,staff is very rude,we ordered food for dine in and they served in takeaway cups,They did not let us to choose tables,we spent 15£ for just their ice cream and it’s not worth it,I won’t recommend for you guys .

Very good and friendly service from Mr Shafi

Very friendly service and good quality food

Great place for dessert and good atmosphere. The desserts were mouth watering and the portion size was very generous. Julie served us and she was very helpful. Will definitely be back to try more of the amazing desserts.

Amazing service, and very delicious treats! Jahi and the other employees really quick and friendly!

We ordered chocolate fondant recommended by Juhi and it's very delicious 😋

Very nice test I am all time visit very nice staff and atmosphere I am happy

Great service and very friendly. Will sure come here again

Good service by Juhi all the food are very well prepared 😍

Staff were very professional and the interior clears any other rival desert shop.

I recently visited Urban Chocolatier in Harrow and was blown away by the desserts! I ordered the chai tiramisu, which was a perfect blend of spices and sweetness—absolutely delicious. My brother had the baked pistachio cheesecake, and it was equally amazing, with a rich, creamy texture and fantastic pistachio flavor. Both dishes were beautifully presented and tasted incredible. If you’re a dessert lover, Urban Chocolatier is a must-visit. Highly recommend!

Excellent service and great staff

Desserts are good, shafiq is friendly staff. We liked the service

This dessert place offers an incredible variety of treats, each one beautifully crafted to delight the taste buds. The presentation is nothing short of amazing. While the prices are a bit high, the quality and taste of the desserts make it worth every penny. I am definitely looking forward to trying every single dessert here.

The kinder shake was very delicious.

Alex and lareb are the best Thank you

Spacious, nice and welcoming. Best hot chocolate. Definitely recommend 👍🏻

Welcoming staff - service up to par . Menu choice is long - caters for every type of diet !

Juhi was very nice and friendly and the deserts are great as always! Thank you

It was an awesome experience I really loved their brownie sizzler Must try it!!

We love Hamza thank you for the great service!

Amazing place to spend your time with friends and family 💗

Great place , friendly staff and quality desserts . Will definitely recommend... Shafik was great as we're his other colleagues.

My cookie dough arrived burnt which was a let down.

Amazing, lovely atmosphere ask for juhi

Hi I’m really happy with the treatment of costumers specially Juhi she it’s amazing 🤩

Shafiq is amazing staff at the place. Wonderful service

Juhi gave us a great service. Staff always friendly and helpful

I recently visited URBAN chocolatier , and it was fantastic! They have an amazing variety of flavors, and the shakes are super creamy and delicious. I tried the "Oreo Overload," and it was perfect – rich, thick, and full of flavor. The staff is friendly, and the place has a great vibe. Highly recommend it for anyone craving a great milkshake!

I loved the chai milk cake here was 10/10 Juhi was lovely and served us.

Shafiq's Service was quite impressive & so nice I can't explain.. The atmosphere was fantastic.. I went there yesterday The food was so good..We Will also visit next time .

Soyab is so handsome guy and his new look is outstanding and his survice is out of the blue

Soyab amazing guy made it the best day ever perfect customer service 10/10

Soyab gave us amazing service and it’s always polite

Had good time here and the shakes are really good definitely coming back and juhi assist us well

Clean inside, beautiful decor, atmosphere and very nice service🤩🤩😊

I loved the place, location food atmosphere and most importantly the wonderful staff.

The servers were very patient with our large group, especially julie. And everybody enjoyed the food

Shafiq is provided good service , friendly and so helpful

really quick service very friendly, food came really fast and fresh!! not a single thing wrong. Very warm atmosphere aswell as clean and tidy!! very lovely staff and a calm environment

Dessert was amazing, still warm. Cookie dough’s were beautiful, very filling and still in tact and nicely presented.

Great ambience and service provided by Shafik!

Juhi is such a lovely soul. Her customer service is exceptional and she brightens my day every time we visit. The desserts are wonderful. Highly recommend.

Juhi was very helpful, thank you!

We had a good time at urban chocolatier. Shafiq guide us very nicely and give us suggestions with the shakes he’s very nice and we had a really great experience here.

Dessert were amazing we loved it. Cookie dough was just as good as in store, however also ordered a red clever gelato from a qualifying order which did not arrive :/

Friendly staff and nice place to spend time.

Urban Chocolatier offers a delightful escape into a world of rich, decadent treats. The ambience is cozy and welcoming, making it the perfect spot to indulge your sweet tooth. A special shoutout to Jury and Shafiq, whose service was exceptional. They were not only attentive and friendly but also knowledgeable about the menu, guiding us to the best selections with genuine enthusiasm. Their warm hospitality truly elevated the experience. Whether you're in for a quick treat or a leisurely dessert, Urban Chocolatier promises satisfaction, made all the sweeter by its outstanding staff.

It was just amazing i just love ❤️ it. And just must try piece of cake freak shake ❤️ and everything. And the manager (ramana) is so kind and friendly and staff also specially love the service of Durga❤️ Juhi and shafiq are so friendly and juhi suggested very nice dishes❤️ Highly appreciated ❤️

The staff are professional and offer friendly top notch efficient customer service. It’s always a pleasure ordering deserts and smoothies as a treat for the family especially the children. Juhi is truly exceptionally kind and ensures our experiences are wonderful hence we are always looking forward to our next visit.

Desserts are 10/10. Service is a 10/10, got our desserts really quickly, didn’t have to sit waiting for so long. In addition to the staff being extremelly lovely and professional. Worth every pound !!

Very good food, great drinks and experience- friendly staff and good service from shafiq

Nice ice cream and service was very good

This was an excellent spot for dessert and drinks. Highly recommended!

All good service with a big smile

Juhi went over and beyond to take care of me and my family. Her service was professional, happy and very welcoming. Thank you

A delicious dessert place,very fast and prompt service, especially the staff named ''Juhi'' was excellent. it's now my favorite dessert spot. Their mojito, waffles and milkshakes were the best

Amazing dessert place! Loved everything from the waffles, pancakes, and mojito!!! Thanks to Juhi for serving me the best Mint Mojito!!! I loved it! Thank you for looking after us Juhi, you are the best!

The best dessert place in London!!!! The dessert is divine here! Everything is delicious. I haven't had such amazing dessert anywhere else in London. The pancakes and waffles are super yummy! My favourite is the Mocha Frappe. It's out of the world! Also, they have the best customer service! Thank you Juhi for serving us and looking after us so well. Juhi is truly a gem there. Cannot wait to come back for my next dessert.

Juhi is amazing! Fantastic food and service

Very nice food, and excellent customer service.

Tried brownie extravaganza, the brownies were hard as stones and not edible and clearly expired, tried to tell the person on the till but he didn’t believe or cared (gave me 10-15% discount, which was not the point) said they are hard because they are not warm, never going again, another disappointing dessert place which will probably give you food poisoning, AVOID

Randomly found this place and it did not disappoint! We had an Oreo waffle and it was hands down the best waffle we’ve ever had. Incredible desserts and excellent service. We will definitely be coming back 🥰

Juhi :) very polite and respectful waitress

Didn't like it at all, too much milk chocolate deep in the bun it said chocolate covers not deep inside. Cinnamon tasted abit like coffee, buf it was very hot & packed well under the bun the chocolate was watery.

I recently visited Urban Chocolatier and had the pleasure of enjoying their delightful ice cream sundae. The presentation was beautiful, and the flavours were simply divine. What truly made the experience exceptional was the customer service. The staff were amazing and friendly, making me feel welcome and well taken care of from the moment I walked in. A special shoutout to Juhi, who went above and beyond to ensure my visit was memorable. Her warmth and attentiveness added a personal touch that made all the difference. I highly recommend Urban Chocolatier to anyone looking for a sweet treat and outstanding service.

Great food, 10/10 for server Juhi who was very helpful

Amazing desert and well served by Juhi with a smile!

Good service and food, Juhi was very helpful!

Laraib customer service was amazing 10/10 can’t wait to come back the cookie dough was amazing

Larab was the best waiter and was a sexy guy

Ordered a chocolate shake with a chocolate cake and the presentation was nice

Amazing late night place for desserts.

Very tasty food and good environment

Amazing ambience and great dessert!

Amazing churros thank you Alex and team

Always come here with my family and love the deserts. Staff are excellent and great environment. It's now become our regular.

Need more chocolate on the waffles

Thank you to Juhi Amazing server 👍

Best dessert I had in my life on the top staff is friendly and atmosphere is so awesome

Loved this place! Lovely atmosphere, great tasting crepes and great service. Juhi was our waitress tonight and she was friendly and attentive

Good ambiance, great customer service by all the staff and kudos to Sujata, she recommend an Item and was of top notch interms of Tatse, presentation. I guess the staff has a great knowledge of what they are serving.

Excellent customer service by Sujatha.

Amazing experience and nice ambience quick and friendly customer service by Alex

Very nice all ice cream & waffles