The Summit Complex in Conwy

Gran cafetería, con una buena selección de comida caliente y fría. Teníamos patatas fritas, rollo de salchicha y salsa y una patata chaqueta con atún mayo y cebolla roja con una tina de ensalada. Todo fue comido y disfrutado. ¡Me las arreglé para resistir los encantadores pasteles que se ofrecen! La comida, en este concurrido café, fue servida con una sonrisa por el personal trabajador. Las mesas se despejaron y limpiaron cuando la gente se fue para acomodar a los nuevos clientes, que constantemente llegaban en autobús y tranvía. Hemos estado antes y sin duda volveremos de nuevo.

El viaje hasta la cumbre de Orme es sin duda espectacular , y las vistas son verdaderamente impresionantes . ¿Así que esto es lo mejor que pueden hacer cuando llegues? Comida fría y sobrepreciosa servida por personal apático en mesas pegajosas... evite a toda costa... ¡Es un vertedero!

Evitar .. . tiene mala variedad, la rodaja de filete era incomestible, chaqueta de patata fría mal servicio. Cada mesa fue limpiada y limpiada con el mismo paño.

Absolutamente espantoso servicio, personal de comida e instalaciones, Fui un domingo a la hora del almuerzo con mis 3 nietos. La comida que se ofrecía era poco atractiva con opciones limitadas. Los niños tenían lo que se llamaba ‘mordeduras de pollo’ y patatas fritas. Tomé un pastel de queso y cebolla con papas fritas. Muy poca elección disponible. La comida se servía en una caja de cartón y los cubiertos eran de madera / plástico. Las patatas fritas parecían haber sido cocinadas y luego calentadas de nuevo. Había mucho personal, todos los cuales parecían tener entre 14 y 15 años de edad. Ni una sonrisa de ninguno de ellos, ya que estaban demasiado ocupados charlando y merodeando. Soy residente y he estado en el café Summit en muchas ocasiones en el pasado. Antes de esta última visita la comida que se ofrecía anteriormente era típica de un café junto al mar con un montón de opciones como lasaña, pastel de pastor, salchichas y patatas fritas, etc y, por supuesto, pescado con patatas fritas. ¡Esta visita merece el título de RIP OFF BRITAIN! Catering para una visita única de los turistas siendo públicos cautivos y es un concepto cínico por los propietarios que no tienen necesidad de atender a los clientes repetidos. En el futuro tomaremos nuestro propio almuerzo de picnic. Por el contrario, la pequeña cabaña junto al parque de juegos vende hotdogs por £ 3. 50 (y helados, etc) que eran de buena relación calidad-precio.

What a shame when you have a beautiful spot like this that is spoilt by the staff.The look on the faces of some of the staff made it clear they didn't want to be there but would probably be first in line on pay day.Sorry but got to pick the young lad cleaning tables, left then wetter then when he started, staff like this you do not need.Only saving grace sausage rolls excellent.

Awful cafe/restaurant - more like a canteen. Has a captive audience as no other option once you reach the top of the Great Orme. Waled in and the music was blasting out over the loudspeakers. Could not hear ourselves speak. No crockery, just paper cups. Staff unhelpful and unfriendly. Think the music is there to move people out quickly. We certainly did as despite sitting down for a few minutes, we could stand the noise no longer so went out into the cold to finish our drinks.

Visited for an early lunch today with my son and medium sized dog. Immediately asked when I entered if my dog was okay to come in too, to which they let me know that it is dog friendly. For lunch we bought a sausage roll and cheese and onion pasty. Affordable and good portion sizes. The staff were all friendly and welcoming.

We visited on a mid Sunday morning for a mid morning snack including hot drinks. The Cafe was very busy but service was good and our cakes and coffee was very enjoyable. The Cafe is basic but we enjoyed the stay.

Looks like a school dinner hall from the 80s, was clean and tidy but what miserable staff. The girl who served us talked in riddles and didn’t smile once. I asked a simple question and she gave me a ridiculous answer and just kept repeating it instead of being helpful. Wouldn’t rush back.

Called into the Captains table with my husband after viewing the Great Orme. Had a nice meal, it was freshly cooked and tasty, plus had a nice hot cup of tea. Not expensive for what we had. There was quite a lot of customers there, its dog friendly which us nice to see and safer than leaving your pets outside. Toilets were lovely and clean along with the seating area in the cafe. Friendly gentleman cleaning the tables on a regular basis once people leave thier table after they've finished their food. A variety of food, cakes, sandwiches, ice cream available to choose from. Quite enjoyed the friendly atmosphere of the Captains Table.

Very nice fish and chips let down by inhospitable customer service refusing to let my wife have a cup or glass of tap water with our meal despite me buying a drink for myself. Bar closed due to lack of staff but if the place holds a licence to serve alcohol then I would question if they had in fact acted lawfully Needless to say one questions such miserly decision to refuse a customer a drink of tap water.gg

I really cannot understand the mentality of the bad reviews. The place was clean, efficient, well organised, well priced and full... which should speak volumes. Happy young efficient staff. Honestly taking a photo of the outside... really??? This is the West of UK on a high elevation so well exposed. The 'I wish I was on the set of some reality show but I'm not paying that much' brigade are getting tiresome. We have come through covid. Can we not be grateful and not so eager to find fault? Very nice place. Well done.

I very rarely give bad reviews but in this case I felt I had to I ordered a couple of drinks and asked for some tap water only to be told that if we want any water there was bottled water in the fridge to buy as they carnt give tap water out After I paid I went back up to ask again for some tap water and said it was for the dogs this time to be told they had nothing to put any in In the end got some in an ice cream tub as they could not use any of the 00s of disposable soft drinks cups

Want to waste your money? No better place to visit than the Captain's Table. The chips were soggy and bland and it is no exaggeration to say that the cheese and onion pasty was the worst that I have ever tasted which says a lot as I am 71 years old!! Even the hot chocolate drink had no flavour. Visit at your peril!

Nice spot. Staff were pleasant. Drinks were fine, but sadly the custard tarts we ordered were very tasteless and not good to eat. Shame as they looked but clearly not good quality given the price.

On holiday so trip up the great ORME on a busy September Sunday a must . Not high class dining by any standards, staff mostly young people who seem dis interested in serving. Had the most disgusting box of chips not cooked , slimy and cold. When i complained the supervisor unhelpful

I would like to say I had a brilliant time in wales Llandudno with my family of 7 we went up the orme to find a cafe, the place was so nice and the staff was very friendly unit my 17 year old Down syndrome Was having trouble ordering so one of the the staff told him to “hurry up we haven’t got all day” Then (REPEATEDLY) to huff and puff for about 7 seconds before storming off to the back of cafe and began to shout“ I NEED A BLOODY VAPE” WOULD NOT RECOMMEND THIS PLACE AT ALL

Asked for the meal on the board of "king cod" with chips, peas, tartare sauce n slice of lemon, they asked us mushy peas or garden, we asked for garden and got mushy, no tartare sauce and no lemon, we waited over 30 mins for fish n chips, and were charged £23.59 for two lots of fish n chips. the service was appalling, no one seemed to care.

When we walked in we were anticipating paying a little over the odds as there is little competition but we were pleasantly surprised A cuppa, pasty and cake was great value and substantial, especially the eclairs. In front of us there did appear to be something of a queue for cooked meals and if that was our choice we may not have been so happy but for hat we wanted it was spot on

Gordon Ramsay needs to visit this place...taking orders and forgetting about them...all young staff that would rather chat and stand about than help...no management presence ...really bad for such a landmark cafe

Had milkshake there and it tasted bad and didn't taste right either. Food was ok but chairs were not comfy.

I love some of the reviews of what is basically a simple cafe. The plastic topped, fixed table and seating units, tell you this is not the Ritz, so the food is going to be basic. I must have been on a different day to some reviewers, the staff were really nice. Perhaps because we said hello, rather than waiting for them to greet us. The food is basic, no plates?-- the boxes save on costs and time to employ washers up. The portion average, costs average for what you get. A place to go if you need something to eat on a blustery mountain top.

I wish I had read the reviews on Tripadvisor before going. I echo all their observations. We queued for an age because the 5 young people behind the counter seemed to have very little idea of what they should be doing, and were slow and...

I visited here in June 2022. There was a very demanding customer in front of me holding up the queue for sometime. The staff met all of her demands politely,. I ordered a pasty meal with chips and beans it was presented in a cardboard...

Basic, as a local almost ashamed. Could be so much nicer. 6 exceedingly young staff with hardly any social skills. A pleasant “hello” would have been nice. All dressed in Summit Sweatshirts and caps behind the food counter discussing amongst themselves, with the odd interruption...

What a lot day out and the cafe was lovely, food was fresh, tasty, large portions, great chips and yummy cakes, the cafe was spotless and the staff were very polite and friendly. Really really enjoyed the food

The Captain's Table is a sad place showing all the worst of the English seaside (so unlike the rest of the town); poor food, awful tables etc; the bar closed; willing very young staff unguided - not their fault - and a shop full of...

Came up today on the tram, went in to get food & drinks, it was a disaster they didn't know how to make milk shake, or didn't know how to make green tea! Utter chaos I thought they would of got trained before hand, no...

Rather disappointing: very tired and tawdry. At least it was clean, as far as I could see. Disabled access leaves a lot to be desired.

Called in for coffee, about 5 very young staff standing behind the food servery. The girl who served us could not have looked less bothered, lacked basic customer care skills and basic manners. I really don’t think they want or deserve your custom. The whole...

Went to get something to eat, ordered food for my wife, tried to order mine and was told there were no more sausages. Didn't like the look of anything else so sat watching the wife try yo eat hers. She ended up throwing it away...

Coffee just about okay but pleased to be able to get a warm drink up at the summit. Lots of tasty looking cakes on sale,

Was an acceptable cup of coffee and muffin was OK. Tables still social distanced but not the queues.

The Great Orme is a mountain, that much I get. When the mountain was formed geology did not cater for wheechairs. The summit cafe however is man made. So when they built the cafe and thought we best put a ramp into the cafe.... so...

We had a lovely meal of fish, chips and peas today... Piping hot and good quality... Lovely fish.. Organised entry into cafe... Queuing system in place and socially distanced tables... Friendly staff as well.

As a carer I’m always looking for different places to take the people I look after too. I phoned ahead & was told the place was fully accessible for a wheelchair. It really isn’t! The guy on the front door was lovely and ensured we...

There’s something wrong when such a well visited attraction has such a terrible cafe/bar. The servers were rude and weren’t at all approachable. There wasn’t much in the way of food or snacks for those with allergies. Staff weren’t much good on that front either....

Drove to the top of the Orme. I use a mobility scooter and classed as clinically vulnerable. Man at the door very nice and happy. I was sent in on my buggy fine, No hand gel and no asking for info before entering . 4 young uninterested staff !! Nobody told me where to sit as all the tables looked full. Needed to use the toilet , disabled toilets up 4/5 steps ?? What is that all about?? Lucky enough i am able to get off my buggy and managed to struggle up to the toilet. I asked the young girl where their hand Gel was and she looked at me as if i was an alien, i asked 3 times are there any hand sanitizers, she said oh no we dont have any of those. OMG i felt so unsafe. My Husband went to the gents toilet and had to stand in a pool of urine and had no choice but to walk it out. Told one of the staff who didnt seem that concerned but did clean it. Coffee was luke warm. What a horrible place, and a Covid hot spot. Dont bother what ever you do.

Bad staff employee this morning. Called my friend pathetic because he said he no longer wanted the pastry, after the employee refused to change the pastry because looks undercooked. Bad staff training. 🤮🤢

Zero atmosphere , miserable disinterested staff , slow service and below average food This cafe has not changed in the last 30 years . Needs a refurbishment and new staff that smile and know how to treat customers The summit of the Great Orme is stunning and this cafe could be so much better I could not find any positives about my visit Avoid and take a picnic up to the Summit instead !!

After the drive up the great orme we decided to stop for lunch hereGentleman on door was lovely shame about the rest of the visitOrdered a pasty meal and a sausage roll meal both with chips peas and gravyStaff were rude and unattentive and did not seem to know what they were doingGot to our table opened the food boxes no peas no gravyAsked a member of staff who just gave us a remote look and shrugged her shoulders food was also cold and unappetisingNever again would advise people to eat before or after their visit or take a picnic

Delicious cakes, good coffee and sensible approach to covid with seating socially distanced and hand sanitizer available

We decided to take to tram to the top and grab a Latte as the weather was a tad bitter, i ordered 2 Latte's and noted that the member of staff despite using a commercial machine was not following basic instructions on how to make a Latte, our drinks were made and i took them outside and popped the lid off my drink and noted it looked more like a cappuccino with a thick layer of milk on top and despite stirring it, it never changed colour and remained pure white, i went back inside and asked for 2 more drinks explaining the absence of espresso in the drink, the same young lady barked that's how a latte is supposed to be, i politely asked her if she had been trained on how to make a latte to which she replied i have been doing this for 3 years, another member of staff asked if i would like a double shot due to the weakness which i thanked him for and replied yes, the 2nd Lattes were made and i noted she was using spatula on the milk which i immediately knew she had made the same mistake again, as she brought the drinks towards me i thanked her and she slammed the drinks on the counter and didn't say a word just gave me a look, as i was walking out i asked another member of staff if there was a manager i could speak to , the staff member was polite and said he would bring him to my table which he duly did, i took the lid off my Latte and asked for his opinion on what drink i had in front of me, he immediately said either a flat white or a cappuccino, i explained about the staff members attitude and also the error in making the drink namely too much air introduced into the milk , not a full shot of coffee dosed into the portafilter which are basic things you should know if operating a commercial machine, he apologized and offered to get us a 3rd Latte, he returned a short while later with new drinks and a full refund, sadly the drinks were no better than the first one .Customer service is very important to me and staff attitude from the one female staff member was disgusting, they should all be trained on any equipment they use as it’s really not hard to steam milk and dose a shot of espresso.

After lockdown you'd have thought that hospitality venues would be making every effort to keep people coming back. Not this place. I paid £2.75 for a very small portion of hardly warm, limp chips. Awful.

While buying a few drinks and snacks today, we asked for a glass of water too as it was quite hot. The staff wouldn't give us one, or even a polite "no" but a very unfriendly no, saying they didn't have to give us water and that we would have to buy one. We don't agree with bottled water. Disappointing.

We had been walking around the Great Orem all day and called into the cafe for refreshments. One of our party asked for a glass of water and we were told by an extremely rude woman that bottled water was in the fridge and they don’t provide tap water. This absolutely beggars belief - surely access to tap water is a human right?????

Went there lovely place but very expensive £22:45 for 2 × large chips and sausage and 2 x luxury hot chocolate. I felt robbed and the portion size was ridiculous

Dog friendly so we went in with ours. Cake was lovely and coffee good. A lot of seating has been removed to ensure social distancing and a queue to get in to limit numbers inside. All staff friendly. Toilets available and clean.

We had some coffee and some short eats from the cafe. Due to the pandemic, they maintain a one-way system inside the cafe. Have to thank especially to the guy at the door. He opened the door for as and let us go inside as our little son was waiting outside in the cold. can use their toilets.

We called in as a family of 4 adults and 2 children on a wet windy Friday afternoon. There were 4 female staff standing behind the hot food counter talking to each other for ages. I had to interrupt to say I wanted to order hot food. I was told to stand further down. Unbelievably the talk continued. After about 3 minutes of this I was asked if I wanted any hot drinks. These 2 cappuccinos took ages to prepare, with no one in front of me waiting. When we got them they were lukewarm. I had to ask another girl if I could have hot food. She looked at me with surprise! The sausage rolls and steak bake were actually surprisingly nice but the service was terrible.

Fantastic views from the car park and surrounding areas. Special mention for the sausage rolls, 10/10! I would definitely visit again.

Called at the captains table during a weekend visit to the Great Orme for a mid morning brew.The cafe area was immaculately clean and the staff were very helpful and friendly.The menu was extensive, with a great choice of snacks and meals. In addition there was a nice selection of fresh cakes. The venue also has a bar area so you can have a beer if you wish.This is a great place to relax and enjoy the magnificent views of the North Wales coastline.Well worth a visit.

Everything that’s wrong with tourist attraction related food venues when privately owned and the owner has mediocre standards. Nice large coffee station machine but unused today or staff don’t know how to use it, shockingly bad Cappuccino - just got milk with a dash of coffee - not a scooby clue how to serve proper coffee! Pepsi was gasless! usual British stodge crap - chips, sausage, over battered fish. I am so embarrassed for visiting nationals being offered this quality of food! Staff friendly but poor training, no idea of food and drinks. Sadly the owner won’t take any interest in improving.

This place has smartened up a bit since my last visit. Nothing fancy mind. Just down to earth, cafeteria style drinks and light snacks. The location is superb of course, whatever the weather. Perhaps the best views though are of the mouth-watering fresh cream cakes and the ever popular sausage rolls. But sausage rolls are best eaten rather than looked at. The young staff team were hard working and helpful. The place does not seem much from the outside but the inside was full of very happy people. Well worth a visit, whatever the weather !

This cafe is well laid out with plenty of space. The menu selection is vast and the quality outstanding. Couple that with fast professional and friendly service you cannot go wrong. You will not be disappointed

Captains Table, Good Hot Meals & Hot & Cold Drinks & a Good Mix of Cakes, Next door there is a Bar with a Mix of Beer Drinks & Ice Creams, There are Free Toilets, Next Door is Free lot's of Leaflets for Llandudno area's & other Free Places to Visit

My wife and I put a high premium on hygiene and this cafe has it in spades. We congratulated the staff on their hard work and presentation. I spoke with the boss and he elaborated on just what it takes to get the place ship shape.Thousands of folks descend on the summit particularly at holiday time so it`s a monumental task to keep it pristine-WELL DONE.BTW the food was very acceptable too.

it was so disappointing as this setting is beautiful the place itself was clean the food looked lovely we had just arrived up by tram and it was raining so just went in for a couple of drinks, there was 5 youngster behind the counter not a greeting from one of them eventually one grunted what did I want ,2 cups were thrust to me with pay at the till mate.the drinks were fine but no customer service, so sad.apart from the elderly gentleman collecting used crockery chatty and friendly.we were there on Friday 6 September on the first tram up if the manager would like to explain to the staff concerned how to serve customers.

The view at the summit of The Great Orme is spectacular and the welcome sight of a cafe is marvellous if one has climbed to the top, but the cafe itself is a big let down. Dull, flabby looking sandwiches sit alongside unappetising sausage rolls and lurid cream cakes. The smell of chip fat permeates the room. Tea is watery and clientele tramp through the eating area to the loo. It’s a frenetic, self service place which has the impertinence to have a tip jar by the till-for what! There’s no table service for a start. Bring a picnic I say!

My husband and I had walked to the top of the Great Orme and fancied some sustenance before we descended. I am gluten and dairy intolerant and there was absolutely nothing available that was gluten free, dairy free or a combination of both which, in this day and age is utterly unacceptable. Even the smallest coffee van usually has a wrapped gf and df cake but here not one single thing! I had a bottle of water and my husband had a bottle of coke and a dubious-looking chocolate eclair that turned out to be most unpleasant! Staff could not have cared less and young lad on the till didn't enter what we had had, just made a price up!Thank goodness we had had a large breakfast at our excellent b and b. Will be taking a picnic next time. Absolutely appalling!

We visited with a large group of people who were welcoming a pair of walkers who had raised 4k for charity by walking to Wales and finishing at the Great Orme. The bar service was terrible. The coffee was the worst we have ever had. A poor old couple next to us sent back pizza that looked like it had been baked in hell - they were replaced with similar items. The welcome in the cafe was terrible. The handle bar moustached grey haired manager was incredibly hostile to the large group who were buying substandard food and drinks (as that was all that was available). Shocking that places like this still exist and that this is what poor visiting tourists have to endure. I would suggest bringing a packed lunch and eating it al fresco. Good luck!

Just had a drink and a cake. But beautiful own make cake. We both had different cakes and Bothe looked excellent and tasted great.

I usually really enjoy coffee but this was the worst cup I have ever had. It had clearly been burned and was incredibly bitter. I often drink coffee black and sugar free but needed to add four sugars to this to make it even bearable. I didn’t eat one but according to those I was with the pastry on the eclairs was over cooked. Also very limited (if any) options available to those with allergies or dietary requirements. The building is also very ugly which means it’s basically just a stain on the landscape that would otherwise be a beautiful view.

Visited today - first impression was great gift shop, food looked nice and was good value. Staff very nice serving food.However disabled facilities a disgrace. Toilet small and located next to dirty dishes and not easy to get to due to bowls, cleaning materials in area.To cap it off charged 3 times as told card declined twice. Though on checking with the bank they informed us payments had been made - now got to sort another day as not able to give refund as disputed the payments had gone through.

Wanted to give this a good review as its been here a long time but really just found it rarther average , higher prices than many cafes, few seats , and not enough staff.It does however have a decent shop selling tacky rubbish to take home at quite reasonable prices .Tables really bad to get in or out of and bolted to the floor to add to the uncomfort of visitors .Coulld do with a refit its been here years and I dont want it to close down

Had a bit of a refit since the last time we went. Good was fine service efficient and friendly. Clean and tidy inside. Would go there again.

Typical self service café with good views. By 12 noon on the day we visited every table was taken. Lovely cakes and OK coffee. Loos clean and tidy. Cost a bit more than average but due to location that is to be expected.

What a location with some great views from the outside seating area! That's about the best thing you can say about the Captains Table. We were there around 1030 and asked for toast to be told "we don't do toast". Instead we had a couple of rolls; 50-pence each, which was not too bad but were then charged 35-pence for a small pat of butter! To be fair we were told by the lady on the till about the cost of the butter but one person in our party needed something plain to eat as they were not feeling too well.

quick service although very busy. Had scone and a very big eclair. Looked to be good selection of other foods. Kept the place clean & clearing trays away quickly. Our food was good & tea tasted like tea should!.

Well where to start had fish and chip with a custard tart and coffee. The fish was tasteless too much batter it seems offensive to potatoes to call them chips. Coffee was like drinking hot milk and the cake totally bland a complete waste of £43.00 staff needs to be polite and smile also stop playing games between themselves. Also H&S dictate hair nets if working with food no sign of them

The café is in a stunning location with fantastic views they have a good selection of food items available for most people it can get very busy at times,

So we're to begin the cafe itself was nice and clean. We went of a group of 11 one of whole is dissabled we went to the counter and while asking Wich cake he would like he put his hand in it so we said that one while taking it out of the cabinet the cake was knocked on the floor by accident. The what I assume is the manager long silver hair in dark blue top was so horrid about it she never said a word but the looks she gave was disgusting tbh.. we apologised many times and even cleaned the mess our selves as it's the right thing to do but after that the whole time we were there we were met with evils across the counter. The young guy who came over tho was fantastic nothing was an issue and he was so poliet and friendly he is what gave you a 2 star review not the manager. To work in such an open kitchen you have to sort your head out and be more of a people person it was not his fault. He can not control his actions

Nice to have a cafe and toilets after a walk up to the top, didn’t seem much choice in cakes and not a single gluten free cake or snack. Just had drinks. Nice views sitting outside in the sunshine!

Visited the Cafe early on a weekday 25/02/19 so the cafe was not busy. We ordered coffee and enquired about gluten free options, as I am Coeliac.The male server checked with his colleague who pointed in the direction of the cake display saying the almond slices were gluten free. We noticed these cakes were displayed in the same cabinet with other non gluten free products, uncovered .When we tried to obtain more clarification regarding the food safety, the female staff turned her back on us making me feel as if I was a nuisance. Her response was rude and completely unhelpful.The staff clearly need to have proper training on dietary requirements for medical conditions.

Popped in after a walk up and around the Great Orme. Drinks were fine, if a little expensive and a bit disappointed no refills were allowed. Had the Egg Custard which was passable but lacked flavour. Wife ordered a scone that had clearly been frozen, had frost-burn as a result inside and was dry as a bone. Simply crumbled when she tried to butter it and when she took a bite, it removed 96% of the moisture from her body. She left it untouched. Pity as otherwise it was lovely. Service was friendly too.

Had fish and chips here last year and the fish was HUGE and the batter was crispy and the fish was delicious and probably the best fish and chips I have ever had. Visited again this year, a few days ago, and again had the fish and chips. Again they were superb. Coffee was very good too. Recommended.

Visitamos aquí hoy, grupo familiar de 4 adultos y 4 niños. Fui y pedí un simple plato de papas fritas, no había ninguna cola, y 4 miembros del personal se quedaron charlando detrás del mostrador. Estuve de pie alrededor de 5/6 minutos completamente asombrado de que simplemente ignoraran a un cliente. Finalmente, una chica preguntó si me estaban sirviendo.Pedí las papas, pagué 2. 50 para un tazón muy pequeño de chips viejos que habían permanecido en el horno de la pantalla durante demasiado tiempo.Un lugar impactante, definitivamente no volveré a ir, muy triste como en el local también.Hay docenas de lugares mucho mejores para comer en Llandudno.

The restaurant is set up to deal with a high volume of customers coming up on the frequent tram. When we went in it was quiet and they were staffed for it being busy. The young team only seem to have one gear and moved us through the self serve system efficiently and without manners. They were not rude just more as fast as I can get you processed the better. Great when busy BUT there was no one else in the queue. My feedback is simple. It’s ok to slow interactions down if circumstances allow - the experience was hurried and sterile and both were avoidable. Shame used to love this place as a kid.

Visited as a family of 5 aged 15-80 this weekend while using the Great Orme tram. We were in need of a warm drink and a snack but the quality of the items being served were pretty poor. Warm food looked like it was previously frozen then fried (we didn’t bother) and the cakes were dire (definitely not home made and not too fresh either). I wonder if the constant flow of guaranteed visitors and no competition have stopped any modernisation or investment which is such a shame as what fantastic potential this place has. Views spectacular though.

We visited as part of the cable car trip, and had a coffee, cake and sandwich.It was a busy Thursday in the school hols when we visited, and the team were working well to turn the tables. When we sat down at a very recently vacated table one of the team was straight to us wiping the table down. Although there looked to be a queue, as we were not having hot food there were signs to skip the queue and we were served in minutes.The home made sandwich was tasty. The egg custard we shared was also tasty. I think this was home or locally made and was exceptional. Seemed to have a family run feel and all staff were friendly.

Called in for a cuppa and a cake. Very busy. Don't like jam on my scone but I do like cream, they sell scones and jam but won't sell a portion of cream. Drinks OK. The hot dishes looked fine.

I had a superb fish n chips here this afternoon, and I mean superb. But sadly the service was a joke and had it not been for such a great piece of fish I would have walked and got my money back. It’s not like you have any choice to go to up the top of a mountain though

went to llandudno 11/8/18 went on tram to top of the orme amazing views went into the cafe to have dinner, couldnt believe the wait for food we waited nearly half an hour to be served the food is already done so why the hold up, the pastie was good but the chips are disgusting, cakes looked amazing, dont know whats gone wrong in your cafe as we were here this time last year and food was great, you need to look into what is going on, and also why are young children working in this enviroment surely this is a health and safety issue

Fantastic views and to be fair nice fish and chips albeit more costly than most places Let down by untrained casual youth workers one on the till being claimed as only 14Manager jumped in took over ringing up the bill then overcharging on chips When I complained she was abrasive and curt claiming that I was wrong she caused an argument with me so I told her I would not come againRarther than leave it there she followed me to my table causing further upset to me when I got to my table I had had enough of her causing me embarrassment I told her to keep the food refund the bill I was leavingOther so called managers became involved as I just wished to be refunded as I was going to leaveThe so called owner came over at the till shouting get the police What the police was supposed to do I just don't know I mean all I wished was to receive a refund and I would be on my way hardly causing an offenceAs management was causing such difficulty about refunding me due to the inhospitality of the first female manager I had the displeasure of meeting I left without a refundWell to the owner of this restaurant I say this thankfully I paid with a credit card and the card issuer is repaying the money All I can say to you as a business owner your manager is rude overcharges and as she stated knows it all Next time I visit this wonderful area I will bring sandwiches or eat elsewhere On another point your restaurant is dirty the tables outside are cleared away but seldom washed or cleaned toilets are dirty but I suppose your hardly to blame for the use they haveThe use of employing cheap labour provides a service that would be best described as disfunctional and uninterested labour which leaves the customer waiting for service and mistakes happening far too often

Visited the summit and had a snack at captions table . Prices reasonable and fish and chips delicous but scones were poor . However cream cakes were plentiful and excellent

Walked around and then up the great Orme to have our usual jacket potato, beans and cheese which we have every year when we come to Llandudno.Unfortunately on this visit the service was rather poor getting served the food as the young lads serving were too busy chatting about their social lives. Very disappointed that the jacket potato and beans were rather cold... and then one of the little waiters tried to take it away before I had even finished eating! Baring in mind I was in the middle of putting a forkful of potato in my mouth!

The day was excellent the food was great very helpful waitress telling us about the beautiful views from the other advantage point

Stopped in for a coffee (the quiet boxing end rather than the busy canteen end) whilst at the top of great Orme. The service was rather slow even though the pricing was fine. The spectacular scenery deserves something a little more modern.

Spectacular views from the top of the Orme but the food at the Captain's Table was very disappointing, my girlfriend and I ordered fish n chips and the chips were full of bits and rock hard, also the batter on the fish was greasy

A small group of us went up the Orme on 25th May. Called in for a snack and soft drinks but were very disappointed to find the seating was attached to the tables and couldn't be moved. They were obviously designed to comfortably accommodate Mr and Mrs Average Build, however one of our party was pregnant and another was a bit overweight and they both found it extremely uncomfortable. Food, however, was very nice and the lady serving was pleasant and helpful.

We got off the tram at the summit and as it was overcast and drizzling we decided to have a drink in The Summit Restaurant and Bar. The prices in the restaurant were very good and the staff were working hard serving the customers . Plenty of different drinks available and various cakes and hot snacks. The only off putting thing was when a woman who might have been the manager came out moaning at staff about dirty cups and saucers on the tables but the poor staff were working and had only just finished serving the tram load that had just come in. Everything was very clean and tidy around the whole building inside.

We visited on very blowy day which left a need to watch out for accessibility and safety on the final flight of steps to the café. Sometimes a wall is not enough for stability. Need for proper rails here. Café good , loos good. Views good . Footwork tricky.

Place is spotlessly clean early of a morning. Staff are tourist friendly and smile which is always a brucie bonus. Loads of cakes if you like your sugar fix. Scones a little dry for my palet but I enjoyed the break after walking around the Orme.

went up by tram car views fantastic. food and drink reasonably priced. restaurant very clean staff very polite and helpful. good childrens play area.

It was good to sit and take in the views while enjoying a hot drink and snack. After queueing for the tram we were ready for it. Refreshed we walked up to the trig point for a photo. You just have to do it.

Cafe restaurant was a bit disappointing. Effectively a greasy spoon at the top of tramway. Was a nice walk around the walled country park which was 3km and burned off some of the yellow food consumed in the cafe.

It was rather quiet when we visited probobaly as it was rather cloudy when we arrived. However as we enjoyed our soup and buttered roll the clouds lifted and the scenery was revealed. A little costly at just under £12 for two soups, rolls and a coffee but I suppose it is to be expected in such a location. Staff were really helpful and friendly even to a couple of rather rude customers.

The Captains Table, is well worth the trip ,up The Great Orme Tramway. The cakes and coffee we had were beautiful. The views were spectacular, making it a brilliant place to stop and replenish yourself, before the trip back down.

We used the café. It was expensive and not basic. Though we were there around 2:00pm they had run out of a lot of stuff. pricing not clear.

Self service cafe, clean, pre-prepared food, slightly over priced. Minimum presentation or garnish on any dish. The seating in the cafe is fixed to the floor so there is not enough room for a larger customer to get on a seat by a table. There are no tea spoons, just wooden stirrers for hot drinks. There are no low calorie sweeteners provided, just sachets of white or brown sugar. The staff do not seem to be very happy at their work and interact with the customers only when spoken to directly.