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OpinionsNoteGoogle8464.4

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Would recommend, Mel’s customer service was top notch!

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Youssouf bamba . 2024-10-02

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Stopped by here before my flight. Food was great and Mel was very helpful.

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Donald Mowat . 2024-10-02

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Very poor service. One staff member serving although 3/4 visible at various times.

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Peter May . 2024-09-24

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£7 a pint, excessive profiteering

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Ralph Stirrat . 2024-09-21

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Poor service. Ordered at the table. Croissant arrived, no tea, no coffee. Went to the bar to check. Order had not been read. Still had to wait. No urgency. Tea arrived without milk. No teaspoon. How hard can this be??

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JL Travels . 2024-09-02

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Ordered on app waited 25 minutes went to bar and told no order had been made but money out of bank and confirmation of order shown to staff, questioned by manager if order was made then still waited 20 minutes for them to bring our drinks and longer for food

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Ryan Sullivan . 2024-08-15

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Waiting time to receive food is unacceptable

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Kroonen Jf . 2024-08-12

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Worst food I've ever had £49 for 2 pints nachos and steak pie was to get wedges instead off mash but charged me for wedges aswell stay clear rotten and cold food

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frank williams . 2024-07-27

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Had to wait for a delayed flight. Service, food and drinks were great. Mel was lovely

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Kenny . 2024-07-18

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Lovely food and fantastic service, Mel and all the staff was great

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Liam Morrison . 2024-07-18

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Service was awful, waited for over 20mins to be served even though I was the only customer there. Then when I got served for one pint, the barmaid went to the far till, rung it up and waited for me to grab everything and go to her to pay for it. Very much a one off experience as I won't be going there again.

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Alex Murray . 2024-07-08

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Mel did a great job. Very friendly and responsive.

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Dr. Bat . 2024-07-05

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Mel was a fantastic server and made our experience very enjoyable !

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Thomas McFarland . 2024-07-05

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Absolutely shocking service and attitude from staff. Very unhelpful and warm beer.

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Colin Slee . 2024-07-01

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Had the chicken caesar salad which was fantastic. Daughter had the loaded nachos which tasted great aswell. Staff were efficient and friendly, will definitely return. Next time I'm in the airport.

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Scotty . 2024-06-27

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Vastly overpriced. Glass of poor quality Sav Blanc, pint of Cider and a bottle of water came to £21. Didn't bother with food as table across from us got up and left after a couple of mouthfuls. Total scam and avoid if at all possible.

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Alan Smythe . 2024-06-24

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The food was surprisingly good for an airport meal

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Paul . 2024-06-16

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Some atmosphere for Germany away, Mel and the team were class, still brutal paying £7 a pint! But not a bad Guinness! Mon the Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

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dillon michie . 2024-06-12

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Mel is amazing service top notch 👌

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Blue Ninja54 . 2024-06-11

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Serving was brillant mel was amazing!

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Leon Lowe . 2024-06-11

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Mel was absolutely lovely, best customer service i have received. Managed to have a good laugh!

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CAITLYN BROWN . 2024-06-11

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Mel was so lovely !!! Great experience will definitely be back next time I fly from Glasgow

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Christie Mclean . 2024-06-11

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The service was splendid my server was Mel

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Glaswegian Gamer . 2024-06-11

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Brilliant service waitress was lovely (mellisa) get her a raise or else !

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Reed McLaren . 2024-06-11

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Unlike the other coffee bar at Glasgow airport here it was service with a smile and spotlessly clean.

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Neil Radford . 2024-06-10

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Great restaurant With good service, special mention for MEL , lovely person... I will be back!!!

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iñaki ortega martin . 2024-06-06

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Calum, Mel, Holly and Jamie were very pleasant, quick and efficient. They deserve every one of these 5 stars!

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Adam Taylor . 2024-06-06

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The atmosphere was nice and chilled, staff were extremely helpful and friendly. Mel was who helped me after I cut my finger was amazing her customer service skills are impeccable

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sarahjane maginn . 2024-06-06

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Thank you very much to Mel and all staff at the spinning Jenny for making my daughter feel soo special on her 5th birthday!

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Amy Lauren Reid . 2024-06-06

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Came into the spinning jenny served by the lovely Mel lovey cold pint 5 stars

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Kofi Boaha . 2024-06-04

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I ordered the bacon, cheese and chicken burger, requesting the gluten free option as I have coeliac disease, meaning I am intolerant to wheat. Unfortunately there seems to be a lack of understanding of this allergy as although I was given the burger with gluten free buns, it contained chicken that was covered in wheat breadcrumbs and a side of wedges that contained wheat flour. After pointing this out to staff it was quickly swapped out for a similar meal containing no gluten but not before the person that took my order came over and half accused the mix up of being my own fault as I "only asked for the buns to be gluten free". In my opinion this shows a lack of understanding of this allergy as I feel like common sense should tell you that if you order gluten free, then the entire meal should be gluten free.

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Anthony Kerrigan . 2024-06-04

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Jamie served us and was very welcoming

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Charlie Houston . 2024-06-03

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Decent little pub in the airport nice and relaxed

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Andrew . 2024-05-28

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Guinness and J20 = £11.50! Wow. Not that good.

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Kevin . 2024-05-26

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Just had drinks. Lovely service from Mel! X

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Linda McFarlane . 2024-05-23

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Mel was amazing. Best service ive ever had. Very speedy.

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Michael Bolland . 2024-05-23

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Decent service. Mel was a standout, but the food was disappointing. The pizza base was too thin to taste and hardly see.

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Karwun Mulcahy . 2024-05-23

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My husband and myself ordered 2 toasts and 2 teas, £15.36! The tea was lukewarm and one of my husband's slices of toast was a thin, burnt end slice! Bring back Weatherspoon!

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Paula J . 2024-05-21

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Was good atmosphere and really good service

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Martin Gonoude . 2024-05-13

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Great service and smile from Mel

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P Kelly . 2024-05-08

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Stopped in by whilst waiting for check-in, food and service were second to none. Mel, Jamie & Ben provided a good atmosphere with some banter and the food tasted great, will be stopping in by here next time I fly from Glasgow

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Josh Munro . 2024-05-08

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I asked if they has any gluten free options, as it said on the menu. I was answered by a sharp NO. Very rude.

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Diane Massey . 2024-05-08

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For starters, the place must be awful to work for as the staff are miserable. I ordered a fresh orange juice and really wish I’d taken out a mortgage beforehand. £5.50 for a small bottle of orange juice topped up with 20ml of lemonade. I had to request ice and had to request a receipt. Customer service at its finest! No wonder most of the population is broke as these franchises monopoly ooze pure greed. I won’t be going back and I most definitely won’t be engaging with the staff here who made me feel like I wasn’t welcome.

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Richard Keith . 2024-05-02

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Mel is fab, gives the best compliments and makes the best gins about

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emily robertson . 2024-04-25

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Amazing service from mel 💗💗 friendly and great chat x

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Hayley Fraser . 2024-04-25

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Thanks to Mel for the fantastic service!

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Daniel Gindha . 2024-04-18

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Fabulous friendly helpful staff, especially Debbie

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Ewan Sanderson . 2024-04-13

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Son had a nice pizza. Well cooked. I had a session ipa as did my daughter. Really nice pint. Tables extremely sticky and the servers were not cleaning them as they cleared tables. Bit of a fail but nice pint saved the day.

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Ian Macleod . 2024-04-12

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Mel and the red head lad gave a great service plus very accommodating to my awkward requests! Very pleased

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AIMz GAMEz . 2024-04-10

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This possibly the worst burger I have ever had- it and the wedges weren’t even hot or warm for that matter. Dirty tables and floor, miserable surly staff who were totally not interested in their customers. Staff even scrapped food from dirty plates into the bin they positioned next to our table whilst we were eating. Ghastly place ghastly food and ghastly staff. Will be advising people to stay away!

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Caroline Clough . 2024-04-09

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Mel was fabulous!! Super helpful and attentive!

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Sara Bastin . 2024-04-09

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Terrible customer service. Asked the waiter (kye) to clean the table politely. Refused to do this. Brought coffee/drinks and politely asked the waiter for more sugar. Waiter arrogantly replied get it yourself its self service. Looked for senior management to make a complaint and discuss poor attitude - kye replies, you can’t make a complaint and made no attempt to elaborate on the complaints procedure. No way to formally make a complaint to management and no answer on the contact number listed on the website. Terrible service and incredibly disgraceful employing such an individual. I hope management takes this seriously, incredibly disrespectful.

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Gurjoat Kareer . 2024-04-07

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Very disappointing portions, especially with how it's priced. Service isn't too bad, just a bit slow. The atmosphere is nice and has a great vibe.

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Tom UTKA . 2024-04-02

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£6 for a tiny bowl of mac n cheese was definitely not worth the money. At least should have recieved a full bowl for that price.

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Sarah . 2024-04-01

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We went at 4:30 am before our flight and the worker Debbie was lovely, she made our drinks and brought our food super quickly!

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Miriam Watkins . 2024-03-31

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Mel is fantastic! Give the Quine a raise!

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Lee Paterson . 2024-03-29

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I ordered a beer and a packet of nut Order taken 13:23 it’s now gone 14:00 Still no beer at my table It’s not busy here either

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Mark Eyre . 2024-03-29

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Mel has great customer service skills was very accommodating, give her a raise! X

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Bobbue Hahaha . 2024-03-29

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Loved to meet Mel and get some yummy cocktails to start off the trip to Scotland!!! Such great service and love her welcoming personality 💕

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Mandy Cote . 2024-03-28

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Mel was absolutely great, really went above and beyond

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S M . 2024-03-28

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Lovely service and clean tidy .

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Lindsay Dickson . 2024-03-22

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Basic airport pub. Ordered and paid for food and drink online via website, which was good. Food arrived but drink order didn't. Really loud and annoying air conditioner / mechanical fan noise in main bar area, wasn't too bad at tables outside the bar.

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Diarmuid Barry . 2024-03-22

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Mel was very professional and polite Great service

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Antonia Austin . 2024-03-22

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Served by a very polite young lady (Mel) Excellent drink very nice food and great service highly recommend.

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patrick corrigan . 2024-03-22

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Came in to eat food was great my server was great lovely girl full of smiles pleasant friendly and polite she was very helpful aslo

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Allison King . 2024-03-13

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Came in to the spinning jenny for the first time…Had a fab experience all round with the food and service…. The food was great reasonably priced had a great server her name was Ciera lovely happy girl so helpful and polite will definitely be back 😊

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carol mclaughlan . 2024-03-13

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Good ,quick friendly service by Mel.

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Justin Bennett . 2024-03-06

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Mel was a very friendly and helpful member of staff. Food was good and the beer was cold what more could you ask for

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Derek Paterson . 2024-03-06

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Mel was very polite and helpful. Food was nice.

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Stephen Morrison . 2024-03-05

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Beautiful Pub in the airport - perfect to kill some time while traveling and have a pint ort two Service and food was great! Thank you Mel! Would recommend!

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wtfomg 18 . 2024-03-05

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Mel was such a good laugh and fabulous 👌 👏 👍

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John Douglas . 2024-03-05

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Served by Mel who was brilliant

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smart shops . 2024-03-05

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John and Ben amazing service amazing breakfast very talkative as well definitely coming back

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Keira Orourke . 2024-03-02

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Ben was super helpful and courteous. Excellent service.

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Clare Duffin . 2024-03-02

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Excellent food and friendly staff. The spinny Jenny is an amazing place to enjoy food and drink. The staff make you feel very welcomed

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Melvin Murphy . 2024-03-02

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Coffee, tea & hot chocolate could have warmer. Food was edible could have been a little hotter. However staff were polite and friendly and helpful. Service was fast.

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Chelsea Dickson . 2024-03-01

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Ben was very friendly and professional - service with a smile !

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Tara Ford . 2024-02-29

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At what point do potatoes change category from chips to wedges? I ordered wedges but would definitely challenge if that's what I got. (Shape not withstanding) Two meals, same spuds.

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FRANK ADAMS . 2024-02-28

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Mel Was a delight to meet and made my experience somewhat special, particularly as I was delayed. Mel is compassionate fun and great at what she does. Please ensure she receives this excellent feedback. Thank you.

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Richard White-Wainwright . 2024-02-26

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Just had a hot chocolate which was good, got in very early in the morning and Ben was very kind in giving us recommendations for what to do in Glasgow.

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Erin Lynch . 2024-02-26

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Amazing service from the bartender Kai, made our holiday!

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Amy Dale . 2024-02-24

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The barmaid Mel was completely charming I would come again just because of her warm smile.

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John Johnston . 2024-02-23

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Great service from Melissa. Working really hard single handedly at a really busy time.

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Kevin Pitt . 2024-02-23

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Melissa service and attitude was brilliant

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Andrew Martin . 2024-02-21

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Great experience at the Spinning Jenny. Melissa was very pleasant offering all options avaiable. Very pleasant atmosphere as we await our flight.

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Gerard Mealy . 2024-02-21

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Melissa was a great host. Drinks were good.

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Simon Hughes . 2024-02-21

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Checked into Spinning Jenny at Glasgow Airport. The warm friendly service from Melissa was excellent. Highly recommended 👌 Thank you.

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Robert Parke . 2024-02-16

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Melissa cleaned our table. She did this during her lunch break …noticed it needed done. Thank you so much M.

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Lord of Boss . 2024-02-16

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Staff first class especially the fantastic Melissa. Drinks over priced but !

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stuthejag . 2024-02-16

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We had some yummy drinks here and charged our things from the plug sockets. Loved the northern soul playlist. Great service from Mel✨

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Isobel Garson . 2024-02-14

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Very nice service was very quick and generous with measurements Thanks for the rest of the oban 14 mel

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Antony Mckee . 2024-02-14

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Mel’s brilliant very bubbly smiling face fantastic welcome. Had a long trip and it was fantastic to see such a warm welcoming face like Mel’s must come in to the spinning jenny for a visit will be back for more of Mel’s welcome. .thanks Mel x

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Michael Luby . 2024-02-09

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Both the barman Ben and the cook (I didn’t catch his name) are so lovely! very friendly and they don’t mind if you ask them to change things (like I did). They make conversation and are just really great!

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Claire Anderson . 2024-02-04

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Nice place to have a beer before (or after) your flight. Melissa was very nice!

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Rumen Nikolov . 2024-01-31

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Can't fault it. I'm gluten free for health reasons and the staff were superb. Amazing service.

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Fiona . 2024-01-25

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Ben was very friendly and polite, and food was tasty

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Justin C . 2024-01-24

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I was served by Mandy who was a lovely, understanding girl and very helpful in my choice of food and drink - an asset to you! The refurbishment is very nice too!

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Catherine C . 2024-01-24

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Awful AWFUL food. The wedges were made in the last century,, stone cold and crumbled on plate. Obviously previously cooked many hours ago if not yesterday. Came cold And tasted vile, left the whole lot. Offered a refund but then recinded. For 30 pounds it was very poor offering. Go to the M&S across the way and get a sandwich. AVOID

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Davina De Gouveia . 2024-01-20

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Excellent service food , chef and barstaff Melissa was charming

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Kevin mcguire . 2024-01-18

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Afterlife a very long not great day I whent for a pint of Tenents and thank god for Mel at Glasgow Airport (she's a wee cracker cheered me up after London losing my cases and 34hrs of travel what can I say shes a gem wish you had more like her) would drink here just for her chat...

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Ian Kerr . 2024-01-18

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