The Pizza Co in Newtownabbey

Pizza amazing as always, very good

ordered 2 pizzas and fries. food tasted nice but arrived cold.

The order was delivered within 30 minutes. All food was piping hot & tasted great! Delivery driver super friendly too.

Staff where lovely gave me a free white chocolate waffle with my meal it was a 10/10 recommend it

Didn’t receive correct order. Delivery driver said would be back with replacement and never arrived.

This place has gotten a lot better recently. Really enjoyed the pizza tonight and the chilli jalapeno garlic bread is unreal. Something was missing from order but was sent out immediately and with complimentary brownies. Fantastic customer service.

Brownie was missing from the order

First time getting food from here and the cheesy garlic flaming hot bread is amazing! Defo be back

Really disappointed in quality of food tonight. Usually very good but the doughballs were so dry, barely any sauce or cheese even though id asked for extra cheese. The chips seemed refried multiple times, so hard I could’ve thrown them at the peelers.

There was ingredients missing of my order which I’m highly disappointed at after spend £26 on pizza and delivery

I never received my order and there was no answer when I rang the restaurant.

I ordered dessert from here. The food never cane late at night around 2am and it said that it has been delivered to my door, when it was clearly not there. Please avoid ordering in the night. Waste of time and money both.

Pizza was cold and it was tasteless. May of just ate the cardboard that it came in.

Amazing pizzas. Not long back from holidaying in Lake Garda and The Pizza Co pizzas beat any we had in Italy hands down!

Regular customer at Pizza Co as they always deliver on time or early which is good. Food is always lovely.

Best dough balls in glengormley, loving the new kebab pizza

Amazing food and great service as always :)

pleasent experience all around, loved the new pizza sauce! overall great service.

Food great as always. Food always tasty and staff friendly

great pizzas, great service. will defiantly be back!

all the times everything was great with every order. this time. there where no sauce or any sauce on pizzas at all.

Worst pizza I’ve ever had. Not cooked enough, saggy & soggy. No where near 12” which I ordered. More like 10” & it cost me £18. I’d never go back & recommend people to go else where so they don’t get robbed.

Ordered online, arrived super early mega hot fresh food, really well mannered delivery guy. Fantastic. My new pizza place.

Food was fresh and on time, however, there was an error with one of the items- dessert was supposed to be Nutella doughballs, not white chocolate- that we didn’t notice until much later- they were ok, but not what we ordered.

First of all - it is really bizarre for a pizza company to include cheese as one of the three toppings of choice for your pizza - this is confusing for the customer as most pizza places have cheese as a given or is already included. Unless this is a vegan option etc what would have arrived had we chosen chicken and mushroom, and not clicked on cheese? Strange. App needs updated with option: tomato and cheese base. Ordered a 16 inch pizza. Arrived 45 mins later and it was folded in half. Driver kindly returned pizza and was very courteous. Sent it back and returned with a new one 45 mins later. Minimal toppings and not very impressed £22 for a pizza. Other places much better, sorry.

dough balls were very doughy and unfortunately the curly fries were still a little hard and the mince was very gritty had to bin the whole unfortunately x

Bought a meal deal with 2 dips and a fanta. Dips.and fanta mever came phoned the manager and said would drop right up but never came.

terrible, so late, cold. rude staff not interested in helping

First bad experience. Food arrived an hour or so late. Guy in restaurant kept saying it would be 10 minutes longer. Arrived cold and I told driver. He said to call restaurant. Guy said he couldn’t help. Utterly terrible customer experience. Surprised as usually great.

My order never came like and I forgot my phone was on no caller ID and then I they said they can’t except no caller id and I didn’t even realise so I turned it off and then I call back with my normal number and then the girls was getting cheeky and all and she was working to and I am 13 and the way she was taxing me was unacceptable and rude service

driver wouldn't come into the building. garlic bread was rock hard.

Chicken was very overcooked and burnt even

I ordered two garlic breads, two twister fries and a garlic mayo dip and a bbq dip and they sent 2 garlic breads and two normal fries covered in both bbq and mayo, I rung the manager (JOE) and he was nothing but cheeky and ignorant and hung up the call terrible food and terrible customer service would not recommend to my dog.

Nicest pizza I’ve had! Plus the Chocolate brownie 10/10 so nice

The food has been absolutely fantastic since the new ownership. Fresh and nice dry bases. Brilliant.

i ordered chicken tenders which cost £5.99 and we didn't receive them.

I ordered a taco chip. I got wedges instead. Also ordered a coke zero. Got a diet coke instead. Aslo cold

pizza just tasted rotten, the chips were rock hard but chicken was nice

Really good food. Massive improvement over the last time I had an order here. Hope they keep it up 👍🏻

Never received my order and it says it has been delivered on the app, would like a full refund please👍🏻

Didn’t arrive by estimated time so waited 35mins then called shop. The girl told me that just eat didn’t notify them of my order and that they would make it now and get it sent out, girl was apologetic. My order arrived tho missing an item and was quick after speaking to shop but it arrived 1hr and 10mins after estimated time.

the pizza was mouth watering, delightful and simply delectable. I walked in to the warm atmosphere of the amazing pizza co and was welcomed by a wonderful woman by the name of paige, she was upbeat and cheerful and made my pizza very quickly

pizza was horrible, taste like cheap plastic no idea how anyone can mess up a cheese pizza absolutely vile

said it was delivered but wasn't. refund please

always a great experience with pizza co!

I drove from Ballyclare to get home to find I’ve been given the complete wrong order

Ordered a delivery to an industrial area explaining that I am a truck driver an didn't have a address sorted it out for me they are brilliant thanks

Everything was delivered on time, piping hot, & all tasted great 👍🏻

Thought I’d take advantage of the deal on Friday (£8) any pizza. Some deal that so got two 16in pizzas. Though they were clearly rushed and not cooked properly at all. The onions and peppers were raw and base was like soft bread. I had to cook it again so kinda annoying, going to try again maybe this weekend. I think they are rushing orders and not paying attention to the time in oven.

Under new ownership, had it today , pizza was hot and fresh but didn't taste nice. Nothing on the staff they're 100%. Pizza isn't the best, weird taste on the meat.

I ordered a pizza online at 5.30pm as the website said 40 minutes for delivery, then the confirmation email said 6.14pm for delivery. I called the shop at 6.35 and asked where the order was and the girl on the phone asked someone else and then told me it was out for delivery. I explained we were leaving the house in 5 mins and asked what happens if the order comes and we were out and was simply told, I don't know. Then I asked her to find out and the phone went silent. She then came back on and said I could ask for a refund through the app or Internet. At this point I was annoyed and said 'that's shocking' and she hung up on me. I rang back twice more and the phone wasn't answered. On the third ring it was picked up and I was hung up on again. I rang again and asked to speak to the manager and was told he was too busy to talk to me. I clarified that he was refusing to talk to me and was told he wasn't, but was too busy. I said customer service was shocking and I would be telling people I knew about the service and then the manager spoke to me. He said they were very busy and I explained I had been hung up on and that we were about to head out without the dinner we had been expecting and I was told I could get a refund through the Internet. I asked about contacting the driver so he didn't come to the house and the manager then told me that the Pizza was just out of the oven. I complained that I had then been lied to, to be told he was sorry for the miscommunication and that they were very busy and if I had an issue I should email. I have replied to the email for it to bounce back. I am really disappointed with the service as it leaves a lot to be desired, especially as they are under new management.

food didn't arrive waited over an hour

Few weeks ago I got a Pizza Co leaflet in my letter box. Decided to try their Mighty Monday deal. The girl who took the order was upbeat and cheerful ( compared to the girl at Domino's, yawn, lol) . The pizzas arrived promptly and piping hot. Only minor downside is that they skimped a little bit on the toppings. The young delivery guy was friendly too. I intend to try their Taste and Sea next Monday.

Good experience; the pizza was good and it’s nice they have gluten free options. One note on customer service: I ordered a bottle of Diet Coke with my online order, but when I got to the store they said they don’t do bottles of Diet anymore; I would have to choose between regular Coke or Fanta. I asked if I could have a few cans of Coke Zero instead (which they had plenty of in their fridge) but they refused. The mistake was on them, not me—they should bear the “cost”, not the customer. Slightly disappointed but still, the pizza was good overall.

20 minutes after latest delivery time and still not here, spoke to woman on phone said its on it way for over 30 mins, useless dont order from this place

Near hour late then rang and told another 40 minutes!!

The pizza was rlly bad I absolutely hated it and the chips were dry 😘

came close to 3 hours late, frozen and bate up

Gorgeous pizzas! You will never regret ordering from it!

pizza was great! pizza co never disappoints

All food was cold chip was very small and very under cooked not expected we have ordered many times and never experienced this will be asking for a refund

Fantastic food and great service

Great customer service and the pizza is the best I’ve had in Glengormley. Staff are very helpful and friendly.

Best pizza in glengormley, even through in free dough balls with white chocolate 👍😋

Order was delivered by Andrew who was very polite and arrived early with the order. Very good service

Good value pizza meals and they are really tasty

Courtney was lovely over the phone

Staff was great and got a mountain of food for the price. Food tasted awesome too, cheers

The pizza was nice, though it was late. They made two instead of one and think it’s the cancelled one I got because I put the wrong address on the cancelled one. Thank you for the pizza thats my dinner sorted for Sunday.

Wasn't delivered no answer at shop. Had to request a refund

ordered meal for two and kids meal and the pizzas and garlic bread were hard. incomplete order no drinks for the kids meal and no sides given for the meal for two..

I ordered my food and it took nearly 3 hours to come and it came cold never ordered here again and I ordered pepperoni and I didn’t get it on the pizza I want my money back wasted money on my food to just get cold food disgusting

Toke around 2hlaf hours for pizza to come and it was the wrong pizza and it was cold

Won’t be ordering from Pizza co Glengormley again. Waited 2 hours for a previous order which apparently was Lost which we put down to a one off and today we ordered for 1800 when the whole family would be home and the pizza was delivered at 1715 (45mins early) and will be cold by the time we eat. Never again

Pizza was tasty, chips were gorgeous,tenders kids loved, all hot when delivered 10/10 will order again

My wife placed an order here at 20 past 8 (4/5/23). By 21:55 it hadn't arrived so I contacted the restaurant as they close at 10pm. Was told by the person who answered that the food was on route and that they had been busy. Still hadn't arrived by 20 past 10 so my wife called to find out what was going on. Was told they had no idea where their delivery driver was and not to worry as a refund would be issued. Message came through from just eat this morning to say restaurant have refused our refund with a further "sorry your order was delayed, we hope you enjoyed your food". The food did not arrive at all, never mind delayed. Disgusting behaviour from a company I expected more from. We've been semi regular customers for around a year and this is shocking. Maybe they feel like they can take us for granted

Ordered at 8.20 still no order at 10.26 and the store is now closed. Been told its on its way twice, when it obviously wasn't. Then was told they can't find the driver. Sitting waiting for two hours! Used to be a loyal customer and this is the second time this has happened in the last few months. Either the man working in the pizza co was lying to me or the drivers away with my food. Won't be making that mistake again.

Ordered meaty pizza there was very little meat on it, also sauce on pizza was not nice at all. Would give no stars at all only it does not let you.

Decent pizza at good value with frequent offers. Generally quite quick. Have a loyalty scheme which gives discount on your 10th order depending on what you buy on average. Only critisism, sometimes they do not give the base you requested.

Ordered on the Pizza Co app for collection. They forgot to give me chicken wings I had ordered and I only realised when I got home. I called to let them know and they tried to charge me delivery to rectify their own mistake. 1 hour later no chicken wings, called for a refund and told me that I could claim it in the app when I couldn’t. Average food, poor customer service.

Ordered a pizza and 2 drinks and they only gave me 2 drinks

If I could leave less than 1 I would , ordering a pizza deal for Christmas eve because your getting a big meal the nxt day , said it would be here for 9 and when I rang ag 9.45 was told sorry no food u can get ur money back must have been a glitch 😡. So no food never order again.

Amazing pizza, staff and delivery❤️

The pizza was more hairy than my chin and the crust was nice👍

Food was delicious and fast delivery. V hot, v tasty, will definitely be buying again.

Great deal Monday 3 for prize of one

Best pizza in Newtownabbey! 👍 And possibly farther afield. 😁

The food here is not food ordered two pizzas and dough balls for £31 quid I expect a warm pizza not sub zero should be called pizza cold not pizza co wasn't even eatable. Tuna one is the brown bin and the new York one I chucked out side for the dog it flu like a frisbee it's now in a galaxy far far away dog didn't even want it if she doesn't eat it I am not eating it. doesn't deserve any stars I love pizza and this is by far my worst order . I did ring and say to them there answer was we will make it again and send it . Nope to late waited an hour last time to drive 4 mins down the road

Had wee order for collection and there was 2 checky tall boys and when i got into my house i opened the pizza and found finger nails in my pizza

Fabulous food and really lovely staff

Ordered food at 10 rang at quarter to 11 and was told that the delivery driver was on his way with the food an hour later and food still wasn't here

Really great pizza restaurant with a good variety of side dishes.

Bit slow on getting the pizza out but the ones we got were really good.

Please tell me why you advertise on a Wednesday that you are open until 11pm, but I walk in at 14 minutes past 9, and I am met with “ we’re not taking anymore orders’ the oven is off”…… “ we can do sides”..??? Thought the clue was in the title ‘ THEPIZZACO.CO.UK’ I don’t see THESIDESCO.CO.UK above the door, not really good for business guys. I have eaten out of here quite a bit, and the pizzas are great but sorry , I don’t think I will any more.

This is my favourite pizza place. A gluten-free pizza is surprisingly hard to come-by currently and this takeaway has very good deals to get money off when buying multiple pizzas or sides along with them.

Pizzas are always spot on and ready quickly!

Really rude service,rang for pizza and a girl hung up midway through order we rang back same attitude towards me yet again not too happy

Usually good parking pizza,s are tasty and different sits among a number of other eateries pub&bookies close by barbers within a short walk

I prefer this place to Domino's and is now my go to place when I want a pizza. Their mid week deals are amazing, though they did get my last order wrong in the worst possible way...ham and pineapple 🤮

I phoned to order a delivery at 9.40 pm, never had anyone as rude or abrupt answer the phone in a restaurant or takeaway as the girl who answered the phone tonight, just said we're not taking any more orders, no cheerio, bye or anything,just hung up.. clearly states on the website its open until 11pm.. Pizzarella is now on its way