Based on 186 opinions finded in 1 websites
Based on 186 opinions finded in 1 websites
Nº 521 in 732 in Pembrokeshire
Nº 8 of 12 American in Pembrokeshire
Opinions
Varied menu.. Efficient service with advice l..Family based and polite..The food had basic to local food..
Soulp240 . 2023-05-06
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We pre ordered food for 15 of us,the food was ready for when we arrived but was left under a heated food lamp for ages prior to our arrival which resulted an da bone dry and burned top of the beef curry then our 2 different orders of ham egg and chips our ham was dry as a bone and changed a funny colour,how can you put ham under a heat lamp hey..my husband sent his curry back and had a fresh ine within minutes but both others left theyre ham as they were annoyed with the atmosphere there and felt they would ruin the others atmosphere also ordering food there too.we have visited the masons a few times over the years but this is the very last time we will be returning.i tryed to reach out to the chef but he had read my message and ignored My message..now if that's rude nothing is I would have thought he woukd take it on board the feedback but he didnt so it's now his loss.
Donna B . 2022-09-04
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Delicious classic pub food in a cosy and relaxing environment. Very attentive and polite front of house staff - would definitely come back!
James H . 2022-08-23
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This pub was easy to reach from where we were staying, though at first we were the only diners. The girl who served us was sufficiently attentive, though not especially welcoming. She first went to warn the chef that there were two diners, so we wondered if it was maybe not the best place to eat. We did not have starters, and the wait for the main courses was not excessive. They were well presented and well cooked, with huge chips served separately. The food cannot have been very remarkable as I cannot now recall what we ate, but nice enough to warrant a return visit. We returned later in the week when it was busier, and were told politely we would have to wait 15 or more minutes before she could take our order. We ordered drinks at the bar, but the waitress was shouted at by the chef to take a customer's food which was not very pleasant. In the event, we only waited about ten minutes to have our order taken. The food came without undue delay and the salmon was very good, beautifully cooked and very tasty. There was no salt on our table but the waitress immediately fetched some. The specials board seemed to be the same as our earlier visit, but there was plenty of choice.
justmeYorkshire . 2022-07-13
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We visited the masons in March and had the loveliest welcoming experience, decided to book a Father’s Day meal for family of 6 and the experience today was the complete opposite. When calling up in the morning to add another person we could hear the chef swearing and shouting at the woman who was on the phone and audibly angry at the request but said to allow it. We waited 40 minutes for our order to even be taken. We had to ask twice and then waited again after this. The food was then over an hour’s wait. By the time the food came one family member had to leave soon so asked to cancel their food to which the waitress replied ‘the chefs said you can but he will charge you for it and you will pay’ so we said okay still bring it to the table. A family with a pregnant member and a 7 month old this was extremely long to wait over 1 hour and 40 minutes later. The rest of the restaurant had left by this point. The food was bland, I wouldn’t have waited 30 minutes for this meal let alone how long we did. We had hoped it took so long because it was going to be nice. The mash was frozen, a roast dinner served with sweet potato fries, a hair in the swede mash and a Salmon dish swimming in a grease butter sauce - not a great experience. A young boy was sent to the table to ask if everything was okay to which we replied it was a bit late to ask when he did (food barely touched and cold at this point). The Yorkshire puddings seemed to be deep fat fried and the broccoli was served starting to turn yellow. When going to the bar to pay we weren’t asked how our meal was either. They then tried to charge us £12.95 for mozzarella sticks. When questioning this we were told because it was one course that’s what we had to pay we then said it was a starter and would’ve came with a main but we asked for it all to be served together as the wait was so extraordinarily long, they then did eventually change this but poor customer service. Will not be visiting again such a shame as we have had positive previous experiences.
Welsh Travel . 2022-06-19
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Very tasty substantial meals. Notably fresh ingredients. Good quality food. Nice location and easy parking.
northheadborough . 2022-05-22
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The food was gorgeous top notch service was excellent staff friendly I would recommend it to anyone and YES we will all be returning.
sarahF5661EF . 2022-04-17
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We had a lovely lunch here at the Masons. Food was delicious. Lovely lady serving us. Thank you all.
merlin572019 . 2022-02-16
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Lovely warm welcome, great food, traditional pub choices, friendly efficient service, great atmosphere.
186424Rachel . 2022-01-01
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The Masons restaurant and bar has recently changed hands and Sam and her team have worked really hard to make it a very special place. A warm welcome, a cosy wood burner and lovely fresh, home cooked meals, nicely presented. We were staying nearby and returned every night! Thank you Sam and your lovely staff!
heatherl315 . 2021-12-02
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We had a very pleasant evening at The Masons Arms in Haverfordwest on our Pembrokeshire holiday. It was a quiet Monday evening but we couldn’t have been made more welcome. The food was home cooked (even the chips!) and delicious. We had chicken Balti but glad we tried the chips with it too. Half and half they call it. The manager Kieran was very helpful and we wish him well as he hasn’t been there long and deserves all the luck approaching winter. Hard to believe it is the same ownership as the Lobsterpot Inn nearby which was awful. Chalk and cheese!
wheresmyphone . 2021-10-26
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The place is very old needs abit TLC was disappointed with service it was honestly shocking I’ve worked in catering for many years and the staff had no clue, rude and pretty much didn’t want to service us.. no salt or pepper on table which they didn’t offer if we need it I had to get up myself to find some, food came which took awhile, was ok not brilliant we had the Sunday roast, not much veg I had two roasted carrots on my plate well one cut in half, most things was missing from plate which we had to ask for.. they didn’t have a lot on the menu which is awful if you have someone book you at least week in advance you should make sure there is chicken, and puddings on the menu, I feel it’s being run by amateurs, who need alot of help.. don’t think I be returning which is a disappointment as it’s only down the road..
KLewaaaa . 2021-10-24
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Found this little gem by accident. On arrival we were told that the chef had gone home, but the owner(I think also happens to be a chef) went above and beyond and was happy to cook the 4 of us almost anything on the menu. Food was excellent, so was the service. Cannot fault the place would highly recommend.
jencM3477IZ . 2021-10-12
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visited last weekend for a Sunday roast . service was very slow, but the food was lovely . generous portions , lovely cauliflower cheese , lashings of gravy . servers very friendly . prices reasonable .
beckyhskns . 2021-10-03
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We stop here as we was driving by and was looking for some where to have a meal , we had seen some reviews that looked good , so glad we stopped it was a Monday evening so was quite , we had a wonderful meal . Would recommend thank you for making us so welcome .
rockytilly . 2021-09-14
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Left a message on their answering service requesting a dinner booking 24 hours ahead; despite leaving relevant details there was no response. Rang again the next day when apologies were made and secured the reservation. Alas it was very disappointing.Arrived to be told that several...
Vegas69024 . 2021-09-08
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Booked for a birthday meal tonight. The food was dreadful. The ribeye steak was paper thin had no taste and was dry and way overcooked. Chips were few and not nice 3 half’s of small mushrooms. Had two vegetarian kids with us and one veggie...
Cosmopolitan791340 . 2021-09-04
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We arrived without a booking and were lucky enough to get a table. We received a warm welcome and sat in the bar area. We all ordered a Sunday roast which was excellent, tasty and plenty of meat and veg (one of us had the...
Littlebird99 . 2021-08-01
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Had such a lovely evening with my family, great service, food was delicious, staff so helpful, lovely vibe and great price. Highly recommend 👌🏻👌🏻🥳
sarahcC6088GF . 2021-07-24
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First time visiting, had fish and chips locally sourced was amazing lovely portion size, staff were really friendly and attentive, sat outside in the garden in the sun with the umbrella very relaxing, will definitely come again, would recommend.
Q5067JMmariar . 2021-07-17
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Lovely food! Very friendly service, nothing was too much for the staff! Really good atmosphere will be returning. Thanks guys for a great night!
Saraht1267o . 2021-07-14
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The waitress was asked what ciders they sold, and she said Peroni which is a lager. At £5.60 a pint and £2.90 for a half, we assume they think it is ultra premium. After delivering our drinks, the waitress walked away and we had to...
Andrimont . 2021-07-13
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Arrived after a long drive down from Cardiff. The staff were extremely friendly and the food was delicious. I had the Lasagne which was tasty and my partner went for the steak which was well priced and cooked perfectly. Will be returning again
daniellE6963HV . 2021-07-12
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I have been going here for several year & always looked forward to coming back...Sadly this is no longer the case. Dining room special board blank..so you had to go to the bar which isn't advised for Covid. The Waitress staff were asked three time...
benmF7549RB . 2021-07-12
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This was the first time visiting the establishment, on Saturday we had an amazing meal staff were accommodating and very polite! Food was really good value for money!! Plenty of choice and we will be returning in the future!
Josh20211 . 2021-07-12
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This was our first time visiting this pub. We were staying near by down on holiday. We booked a table to watch the football. All the staff were very friendly, really helpful and very attentive as it’s table service only. There was a great atmosphere...
Jadethomas21 . 2021-07-12
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To cut a very long story short, poor service, undercooked / overcooked food, cheap tasteless quality, flies in the restaurant and inexperienced staff. Overall a very disappointing meal. This had been our go to restaurant whilst in the area but definitely isn’t anymore. We found...
Holidaybug2015 . 2021-07-11
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Lovely chilled meal. Great food and drink. Vegetarian chilli with ‘half & half’ - never understood why the Welsh are the only people who offer this magical combination - for me, and husband had the pulled pork burger - both delicious. Under new management, but...
Holyrocker . 2021-06-23
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New chef and meals very disappointing, prawns and mushroom starters not as described on menu and the Lasagne didn’t resemble any lasagne I’ve ever had before. Front of house team very friendly but new chef needs to their game.
969dianey . 2021-06-17
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We went for a family meal, and the experience was fantastic. Excellent food (and big portions!), very friendly staff, really good atmosphere. We had a lovely chat with the new manager who came to our table personally to ask if everything was satisfactory. We are...
DavidM8417 . 2021-06-17
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Just had a really lovely Sunday dinner at the Masons. Plentiful and delicious. Staff more than helpful, friendly with prompt service. New manager enthusiastic with lots of new ideas for the future. Good luck!
staplesl . 2021-06-13
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My daughter and I visited on Friday 4th June. My daughter ordered scampi and chips. She said the both the scampi and the chips were not very nice, and I thought the chips looked like they had been hanging around. The staff were pleasant, but...
JaneJeff . 2021-06-06
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I booked a table for 6 people for a family meal to celebrate a birthday but when we arrived there was no table reserved and we were shown into a back room with food on the floor and dirty tables. We waited 25 minutes before...
happy49mummy . 2021-06-05
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Booked a takeaway Sunday Dinner for both my partner, child and I. Excellent food. No complaints or concerns. Superb value for money and will definitely be returning.
TheCloser113 . 2021-04-22
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We were looking forward to our (veggie) roast takeaway after a long walk on the lovely coast path and we weren’t disappointed. The food was hot, fresh and plentiful and there was lots of gravy - delicious. We’ll most certainly return for another meal if...
RunnerAM59 . 2021-04-05
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Just had seven excellent takeaway Sunday lunches, delicious. The puddings were lovely too! Thank you
staplesl . 2020-12-13
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We visited twice. The staff were lovely , attentive without being intrusive. The food was amazing. Do try the curried fish cakes. The portions are plentiful. Just a lovely experience both times we visited. Made the holiday. Lovely people lovely food. GO
IsThereAnyoneThereWD . 2020-12-03
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Strongly recommend this pub for the superb food and hospitality. Meals were enormous and mouth watering whilst being reasonably priced. Visited there last night and chatted with the Lady Manager who I would award 10 put of 10 for her excellent customer service. Do visit...
cathybC9420KY . 2020-11-29
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We have visited 3 times during our stay at little haven retreat , twice for food and on both occasions food was fresh and plentiful with proper homemade chips , Service with a welcome smile , would really recommend.
shawa2 . 2020-11-17
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Second visit in September and both times had fab food, especially the beef pie with lashings of gravy! Service great, will be back! Thank you
staplesl . 2020-09-22
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Good food, well cooked and lots of it. Staff friendly and welcoming and great with dogs. Thanks guys x
Bridgette F . 2020-09-15
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Have visited this pub in the past and couldn't fault it. Visited tonight. The food was nice and hot and hot plates which I do like. However, you need to serve salad and coleslaw as a side as they sort of cook on the hot...
X5777XEsarahf . 2020-09-03
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Booked to go here on the last night of our holiday and couldn't have picked a better place. Five adults and a small child we all ate well and had some great food. The beer was good and we had a thoroughly good time. The...
Derek V . 2020-09-02
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Have travelled from Haverfordwest to Broadhaven many times but was told about this recently refurbished pub on the Dale Road.My wife and I visited it yesterday and were lucky enough to get one of the last seats.The girl that served us was very friendly and...
Glenda R . 2020-08-27
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We stopped off here on the off chance for lunch and so pleased we did. Holly and all the girls do a excellent job running the place. The food is amazing, we could never eat it all and we are big eaters. We ended up...
HILARYM615 . 2020-08-21
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Great Covid practices - well spaced out, clean seating areas, laminated menus...Due to a busier than expected lunch service, there were a couple of menu items unavailable including a vegetarian dish one of our group had wanted. After checking with the chef, we were told...
Taryn H . 2020-08-18
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If your in the area you have got to stop here, it’s very reasonable priced, food is delicious and the beer is cold, surf and turf every time for me here
747adamr . 2020-08-17
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We went to this pub twice whilst on holiday. Both times we booked a table in advance (gets very busy). The first time we had Sunday lunch. The food was delicious, the portions were huge (we were glad we didn’t have a starter and couldn’t...
angelawA6201UJ . 2020-08-14
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We called in one evening for a drink and decided to return a few days later for dinner. We weren’t disappointed. Current restrictions due to the pandemic meant that we had to sit outside but it was a lovely evening and the managers have put...
darceyhorse . 2020-07-30
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Excellent value for money. Order placed & collected all within 45 minutes. All three meals piping hot & so much of it. If anything the portion size was to much, pizza box they came in where full. Enough Lasagne for the following day. Will be...
Clive T . 2020-07-23
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Had a meal in the Masons - outside only due to restrictions, lovely beer garden, service great, very friendly . Food amazing. My daughter and her friends had been the night before and recommended it so my husband and I went in Friday night. The...
Bethan A . 2020-07-17
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We have been ordering the odd Sunday roast takeaway to help us through these strange times, and the food has been fantastic, grate service too. Well done guys..
jasonhM1511LT . 2020-05-29
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Sorry not impressed. Easter Sunday roast dinner takeaway. Turkey too dry to eat, stuffing a soggy gooey ball, roast potatoes like anaemic pebbles. Veg & gravy was ok. Complete waste of food & money. And the response given is 60 dinners have gone out today...
mjl1176 . 2020-04-12
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The food and service was fantastic. Really lovely lady was on her own but this didn’t effect the service and the food tasted delicious. Reasonably priced too.
W2778JVvickys . 2020-03-07
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Recently stayed in the area and this was the nearest pub. Ate here twice and called in every evening for a drink before retiring to the cottage. As a bitter drinker, the absence of a good bitter was disappointing but thankfully there was an excellent...
TycochCustomer . 2020-03-07
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Wonderful welcome. Spotlessly clean. Lovely atmosphere. Food is outstanding and very generous portions. Will definitely visit again when in the area.
sarahmN1332NM . 2020-01-10
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Warm welcome, family friendly service pub and very dog friendly. Lovely food and good price. Nice warm log burner to relax by. Recommending a visit!
SadieandNick . 2019-12-08
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Food was delicious. The staff were friendly and welcoming would highly recommend. Lovely cosy country pub
happyhappy1114 . 2019-11-24
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Fantastic affordable food in this hidden gem in Dreenhill on outskirts of Haverfordwest. Great value for money and rustic real ale pub with regular guest ales. First time there for our friends and they loved it. Best book a table as its out of town
Mealwormgiver . 2019-10-25
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Always good, tasty food, very good value, friendly staff & a very warm welcome. We highly recommend.. will return soon.
Curious53416549450 . 2019-10-20
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Wow this place is really good. Big menu, loads of choice. All freshly cooked. Lovely staff. Plenty of space and the rugby being shown. What more could you want. We'll definitely be back.
Kev H . 2019-09-26
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Unassuming pace but magical inside with great food and pleasant that waited on us professionally. Relaxing atmosphere and on the road to all the 'Havens' great view and there are an hotel too!
Soulp240 . 2019-09-26
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Booked for food, turned up there at 7 at night the whole place was empty went to the bar the bar lady just stared at us so we asked for a drink and then told her we booked a table and she just gave us...
Karllew12 . 2019-09-15
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We ate there three times this week. Our dog was made very welcome in the bar side. Large menu choice. The first day we had pie and chips, the third day we had steak and chips. Each time we both found the chips far to...
Frank W . 2019-09-14
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Fantastic service. Very friendly. Good choice & great food. We were a group of nine & almost everyone chose something different & all were very happy with their food.
Julie G . 2019-08-26
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My partner and I have been visiting the Masons for years and have never had a bad meal. We have probably tried the majority of the food on the menu and yesterday treated ourselves to a roast dinner- yet again it was delicious!! Portion sizes...
Emily F . 2019-08-26
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Went masons arms 6 family members we complained because food wasn't nice and hairs in there and was called free loaders and talked to in a disgusting manner absolutely shocking behaviour
tammybishop80 . 2019-08-26
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Called in for an impromptu evening meal with my wife and three young girls. Very friendly and hospitable pub, the staff in particular being very welcoming. The three kids had burger, sausages and scampi respectively; the wife and I had 'speciality' burgers. Portion size was...
Megster1977 . 2019-08-23
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Dined here as a family of 4 last night. Received a warm welcome on arrival, the menu had plenty of choice plus a good choice of specials, the homemade chips are fantastic and all our food was very tasty. This is good homemade food done...
539lindseyc . 2019-08-22
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Had a great meal here today. Very welcoming staff and enjoyed two superb gammon meals, plenty to eat, good quality food and even our small dog was offered a dog biscuit to dine on. Would recommend.
wayne s . 2019-08-17
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Never had a bad meal in this pub, and again it was excellent. Cant fault it. Staff are very friendly and the menu choices are wide and varied.
Lyndon W . 2019-08-08
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Just stopped here as read it was dog friendly for a late lunch. And it didn’t disappoint. Large portions so no room for pudding but hey ho. Dog very welcome even had a sausage brought to her. Definitely recommended.
SouthWalesAli . 2019-08-05
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We had a night out with friends and we all enjoyed the lovely home cooked food, especially the home made chips. The portions are very generous, the service we received was very friendly and professional and most of all it was great value for money....
tge5 . 2019-07-13
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Friendly staff, dog friendly, excellent food. The portions were ample, and all three of us enjoyed every last bite. Would heartily recommend.
philo12345 . 2019-07-04
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2nd visit to this Beautiful cosy pub, the Sunday roast was really lovely, home cooked & piping hot all 6 of us were very impressed. Have also tried their home cooked main menu,(lunch time) equally lovely dishes. Management and staff very polite and friendly, we...
WineDine21 . 2019-06-18
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Sunday evening and we were the only punters. Cosy and relaxing inside and plenty of parking outside. Fair range of wine by the glass and normal run of beer. Great menu and the food we had was great. Home cut chips. Steak and Guinness pie...
WayneK160 . 2019-05-19
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Good food , brilliant service, friendly staff nothing to much trouble & clean , would recommend for a relaxed evening out
360juliea . 2019-05-18
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Lovely welcome and smiles on arrival, with quick service and food from the comprehensive menu. Whether you are just passing through, or a local, I am sure the Masons Arms fulfils all your requirements ie. good food and drink combined with good company.
maxavac . 2019-05-16
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Lovely country pub,and the staff were cheerful and efficient.Excellent choice of meals,on the menu and specials board.We were a party of 9.And every meal ordered and eaten,received a 10 out of 10..The portions were generous and the quality good.The deserts didn’t disappoint.And nearly all managed...
Heather G . 2019-02-17
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Enjoyed a meal here recently for a family birthday. Good menu, with very good food, very generous portions and great puddings! All the staff were very pleasant, friendly and efficient. Highly recommended.
Chris R . 2019-02-03
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Its rather average outside appearance belies VERY good quality food and very pleasant, friendly service. This place doesn't appear on many searches but is well worth a visit. Our Sunday meal came with fresh and well cooked vegetables, a rareity for Sunday lunches, and home...
BrunoArturius . 2018-12-09
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Delicious, tasty meal, we both had different kinds of fish cakes and they were very much enjoyed after a very long days travelling, we stayed in the B & B and had a fab nights sleep.
JulieDance . 2018-11-03
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Popped in on the off chance on a Wednesday evening. Was the only couple there when we arrived but 10 more arrived before we left. As usual good menu choices and a nice looking specials board. Very polite and helpful waitress, and beautiful presented meals....
Lyndon W . 2018-10-02
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Went and had a meal at a quiet time of the day so no atmosphere as such, however looking at the planned events in the pub it appears to be very popular. The meal was excellent and very good value for money, so would be...
HorseandFilly . 2018-09-16
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I was leading a group of 11 walkers who had just completed a walk from Dale to Martin’s Haven, and needed a good meal on our way back to Carmarthen. We had booked our table in advance, and Fleur, the manager, had kindly emailed me...
EmyrWynneJ . 2018-09-14
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We're on holiday and were looking for a dog friendly pub that was open on a Monday lunchtime. This fitted the bill. The landlady has dogs herself so we and our 2 dogs were made very welcome in the bar. My wife had a steak...
Dennis147 . 2018-09-10
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We are staying quite close to The Masons and have just had our evening meal there. The staff were very friendly. We both had the homemade lamb and mint pie which had very tender lamb and a lovely gravy. We didn’t have to wait too...
Angela M . 2018-09-08
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Went there for lunch once and it was great, but we went for a dinner and it was rather disappointing. The starter was ok but we were ignored by the waitress. Then the main was noticeably frozen. Sadly we will not be coming back
xhonestreviewerx . 2018-08-27
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This pub/Restaurant is just outside Haverfordwest on the Dale Road. We have called here a few times, as our B&B is close. We always get a really warm welcome, and no problem eating in the bar with our admittedly well behaved dog. Meals are always...
Mark H . 2018-08-23
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We walked here to have lunch. We sat in the pleasant garden and had homemade lamb and mint pie and traditional fish and chips. They were delicious, the service attentive without being intrusive and the ales and wines excellent and inexpensive. OH said her chips...
Itcanbedone . 2018-08-19
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Just had a lovely meal in this country pub. Excellent portions of delicious home cooked food and " real" chips. Its hard to find such good value tasty food and this place ticks all the boxes. Friendly attentive staff too. Will certainly return.
wellieboot2005 . 2018-07-26
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Been many times in the evening and this time was just as lovely as previously. Very friendly staff, good menu choice, dogs allowed in bar area, reasonably priced, what more can you want?
Lyndon W . 2018-07-20
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I've driven past the Masons Arms so many times thinking 'I wonder what the food is like in there?". However, I decided to make a conscious effort to go there following a recommendation from friends. Historically a farmers pub and cottage out of town on...
75jasond . 2018-07-17
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Absolutely amazing food was lovely very highly recommend and such an awesome atmosphere Big portions
David M . 2018-05-25
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We’ve passed this place many times on our way to Dale and today decided to call in on our way past for a late lunch and I am so glad we did! We received a very warm and friendly welcome (along with our dog who...
Mitchify . 2018-05-01
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Lovely day in Pembrokeshire so thought we'd go out for a meal 1st plus they serve till three 2nd doing slimming World always struggle to find something not to naughty on the menu Husband had lamb and mint pie which looked delicious chips were divine...
Glammy1 . 2018-04-15
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We were staying down the road in a holiday let with our dogs and wasn’t sure if this place was dog friendly. I found their business page on Facebook and they replied immediately!! A table was reserved for us in the bar with our dogs...
NicholaSmith1 . 2018-03-29
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After a long day of exploring the coast.we came back to the holiday home and was hungry as the masons is just up the road we came here for food. Absolutely stunning food 4 of us had all separate meals presentation was great and the...
nathansmith0 . 2018-03-28
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We would highly recommend the Mason’s Arms, we visited mid-week for a family evening meal. The menu included a number of delicious specials and the quality of food is excellent. We will definitely return
sarahlM4786HP . 2018-02-21
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Went there on a Whim with the family for a meal, And boy what a meal!! Me and the wife had the Gammon and my daughter had the sizzling Chicken Fantastic food with a good atmosphere and friendly service the Home made chips was scrumptious...
John A . 2018-01-10
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